Hilton Garden Inn Rome Airport

Hotels
Hilton Garden Inn
8 (5747 reviews)
Via Vittorio Bragadin , Fiumicino , it

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Terrace
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Free shuttle service
Cons:
Cleanliness issues
Poor value for money

Categories

Cleanliness
6.89
Several reviews indicated issues with cleanliness, particularly a dirty room and maintenance concerns.
Service
9.36
Overall positive sentiment regarding staff friendliness, despite some complaints about service inconsistencies.
Location
9.4
Conveniently located near the airport, with good shuttle service mentioned positively.
Room Quality
7.35
Some rooms were described as dated and showing signs of wear; mixed sentiments about comfort and facility quality.
Amenities
8.38
Amenities like the airport shuttle and in-house food service were generally appreciated.
Value for Money
6.84
Multiple reviews criticized the value for money, especially in comparison to room quality and breakfast offerings.
Food and Beverage
7.39
Mixed reviews on food quality, specifically breakfast, though there were positive remarks about restaurant food.
Overall Experience
8.36
A generally positive stay with nice highlights, offset by a few service and quality complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:57

Property Description

Modern and Convenient Accommodation
Experience a comfortable stay at Hilton Garden Inn Rome Airport, just a 5-minute drive from Fiumicino Airport. The air-conditioned rooms feature soundproofing, free high-speed WiFi, and an LCD TV, ensuring a relaxing environment.

Delicious Dining Options
Start your day with an extensive buffet breakfast offering sweet and savoury delights. Indulge in traditional Italian cuisine for lunch and dinner at the on-site restaurant. For quick meals, guests can use the microwave room or grab ready-to-cook options from the Pavilion Pantry shop.

Prime Location for Business and Leisure
Conveniently located near the A91 Motorway, the hotel provides easy access to the EUR business district. Explore Rome's attractions with trains departing from the nearby airport train station. Book your stay now for a seamless travel experience.

Important information:

If you are booking a prepaid rate and require an invoice, please contact the property.

The connection from/to Fiumicino airport is provided by the Leonardo da Vinci Airport shuttle service.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FCO

Location

Guest Reviews

8
Based on 5747 reviews
Cleanliness: 6.89
Service: 9.36
Location: 9.4
Room Quality: 7.35
Amenities: 8.38
Value for Money: 6.84
Food and Beverage: 7.39
Overall Experience: 8.36
C
Carl solo_traveller lb
8
2026-08-29 via Nuitee
I
Ines family_with_children ar
7
Práctico para una noche
Pros:

El desayuno es correcto.

Cons:

No se entiende claramente cómo llegar ni dónde tomar el shuttle.

2026-08-29 via Nuitee
T
Tim solo_traveller au
10
2026-08-29 via Nuitee
D
Duane solo_traveller us
8
Pros:

Close to airport and free shuttle to and from airport

Cons:

The wait checking in very busy

2026-08-29 via Nuitee
A
Alain solo_traveller fr
2
Absolute disgraceful experience
Pros:

The free airport shuttle is useful once you locate the correct stop, and the hotel is practical for an early flight.

Cons:

One of the worst and most unprofessional check-in experiences I have encountered at a Hilton-branded hotel.

I made the simple request that my personal billing details be recorded at check-in because I needed an invoice in my own name and would be in a hurry the following morning. The trainee receptionist, Ludovica, repeatedly disappeared into the back office, appeared irritated by the request and initially handed me a piece of paper rather than entering the details herself. She then incorrectly insisted that a private invoice required a partita IVA and codice univoco, although I had provided my Italian address and codice fiscale.

When the duty manager, Ilaria, eventually came out, the situation became worse rather than better. She told me to “chill,” addressed me in a patronising and confrontational manner, initially entered the wrong address and placed the document on the counter dismissively. Even if there was a technical distinction between an information bill and the final invoice issued at checkout, this could have been explained calmly and professionally in less than a minute.

The hotel itself feels extremely impersonal and institutional, and the restaurant resembles a busy corporate canteen rather than somewhere pleasant to have dinner. The property is also isolated on the airport platform, with restricted app-based transport pickups, making it unnecessarily difficult to leave.

A distressed passenger arriving after a cancelled connection should expect basic competence, courtesy and empathy—not eye-rolling, argument and attitude. Completely unacceptable service and nowhere near the standard I associate with Hilton.

2026-08-29 via Nuitee
D
Dario solo_traveller it
7
2026-08-29 via Nuitee
P
Pedro Herrera family_with_children us
9
2026-08-29 via Nuitee
D
Debbie couple au
8
Comfortable and convenient to airport for overnight accommodation in transit.
Pros:

Convenient to the airport.
Comfortable bed and clean quiet room
Staff friendly and helpful.
Nice outside areas for walking around

Cons:

Nothing to note

2026-08-29 via Nuitee
D
Daniela couple br
10
2026-08-28 via Nuitee
S
serafini family_with_children it
10
2026-08-28 via Nuitee
G
GLAUCIO SOUSA couple br
7
Pros:

Simpatia dos funcionários. Localização próxima ao aeroporto com shuttle na porta do hotel . Cama confortável.

Cons:

Gosto pessoal , mas não gosto da antiga banheira comum em muitos hotéis da Europa .

2026-08-28 via Nuitee
I
itai family_with_children il
9
לינה נוחה באיזור נמל התעופה במחיר טוב
Pros:

המיקום טוב ללינה בנמל התעופה אך דורש למצוא את השאטל (לא מסובך) ונסיעה (ארוכה מעט מהמצופה)

2026-08-27 via Nuitee
L
Lyn couple ca
1
2026-08-27 via Nuitee
G
Gianfranco solo_traveller it
9
2026-08-27 via Nuitee
R
Ramirez Serrano couple ar
10
Pros:

La atención de las chicas en recepción fue perfecta, hasta una de ellas hablaba en español así que me facilito el check in. El traslado desde el aeropuerto en el bus fue perfecto y el desayuno super completo.

Cons:

Nada. Todo perfecto

2026-08-27 via Nuitee
F
Fiona couple au
5
Pros:

Close to airport - only reason to stay

2026-08-27 via Nuitee
G
Giada arianna solo_traveller it
8
2026-08-27 via Nuitee
E
Edoardo family_with_children it
6
Non all’altezza di altri Hilton Garden Inn, peccato
Pros:

Solo la posizione, raggiungibile con autobus interno all’aeroporto in circa 15 min dal T3 arrivi.

Cons:

Camere che necessitano di ristrutturazione, vasca con parete/box per la doccia, abbastanza piccola per una tripla (il terzo letto era un divano letto abbastanza scomodo perché con materasso sottilissimo.

2026-08-27 via Nuitee
C
CINTIA solo_traveller ar
10
Pros:

Las fotos eran reales así que la habitación cumplió las expectativas.
Todo limpio y cómodo.
La atención de la recepción fue amable y atenta.
La comida del restaurante es muy rica.
Y tienen un transporte gratuito que usamos a la ida y vuelta, eso fue genial. Además circula cada 15 minutos durante las 24hs.

2026-08-27 via Nuitee
J
Jamie family_with_children us
10
Pros:

This hotel was a great option for the night before an early flight out of Rome. They even packaged us breakfasts to go! Room was clean and the airport shuttle was very nice.

2026-08-27 via Nuitee