Novotel Bandung

Hotels
•
Novotel
8.2 (757 reviews)
Cihampelas 23 - 25 , Bandung , ID
+62 22 4211001

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Varied breakfast
Cons:
Cleanliness issues
Maintenance needed
Value for money concerns

Categories

Cleanliness
7.78
Issues with musty smells and carpets noted in guest complaints.
Service
8.75
The staff is described as friendly and accommodating.
Location
8.79
Strategic location mentioned positively in reviews.
Room Quality
8.24
Nice room and spacious with upgrades, but some issues noted.
Amenities
7.77
Facilities need maintenance, gym equipment in poor condition.
Value for Money
7.73
Concerns raised about value due to lack of expected amenities.
Food and Beverage
8.28
Breakfast varied but improvements needed in offerings.
Overall Experience
8.25
Overall positive experiences but with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:31

Property Description

Modern Comforts and Facilities
The 4-star Novotel Bandung, strategically located near Bandung Train Station, offers modern comforts like free Wi-Fi and an outdoor pool. The well-decorated rooms with floor-to-ceiling windows provide a bright and airy space equipped with cable/satellite TV, minibar, and personal safe.

Relaxation and Dining Options
Guests can indulge in delicious dishes at the on-site restaurants, enjoy pampering treatments at the spa, or unwind with cocktails and snacks at the Lounge Bar. The hotel also features a fitness centre, spa, tour desk, and business centre for guests' convenience.

Convenient Location and Nearby Attractions
Explore nearby attractions like the Perjuangan Monument and Geological Museum of Bandung, both less than 2 km away. With free parking for guests and proximity to Husein Sastranegara International Airport, Novotel Bandung ensures a convenient and enjoyable stay.

Book your stay at Novotel Bandung for a memorable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BDO

Location

Guest Reviews

8.2
Based on 757 reviews
Cleanliness: 7.78
Service: 8.75
Location: 8.79
Room Quality: 8.24
Amenities: 7.77
Value for Money: 7.73
Food and Beverage: 8.28
Overall Experience: 8.25
G
Gilles • solo_traveller • fr
8
Pour un Novotel, un peu déçu par l’état général des chambres.
Pros:

Le personnel très gentil et attentionné.

Cons:

Le buffet du petit déjeuner sans réchauds. Nourriture froide.
Les chambres ont besoin d’être rafraîchies.

2026-09-10 • via Nuitee
N
Nozi • solo_traveller • my
10
so good experience , good breakfast ; will come again
Pros:

good place to visit , very helpful from front door also the staff are really understanding. Feel very welcoming. Smell good.

Cons:

u don’t have baby chair that’s the issue, maybe need to change new towel smell good but feel like old towel

2026-09-09 • via Nuitee
M
Marini • solo_traveller • nl
6
2026-09-09 • via Nuitee
J
Judith • solo_traveller • nl
6
Oke hotel met verbeterpunten. Zeker niet naar Westerse maatstaven.
Pros:

Bed is prima en de kamer is groot genoeg. Fijn dat er een smart tv op de kamer is. Dit is een pluspunt.

Cons:

De plek is enorm toe aan renovatie en een goede schoonmaakbeurt. Vooral in de badkamer. Oude handdoeken, niet schone muren en zeepdispensers en een versleten meubilair. Daarnaast komt het drinkwater in een onhandige sapkan. Niet 4 sterren waardig voor Westerse standaarden.

2026-09-08 • via Nuitee
A
andri • family_with_children • id
3
Pros:

Location

Cons:

Staff cleanliness, AC not cold and breakfast not much variation

2026-09-06 • via Nuitee
E
Edwin • family_with_children • nl
7
2026-09-06 • via Nuitee
A
ANDDY MOHD AZMIE BIN • extended_group • my
10
2026-09-03 • via Nuitee
M
Martin • solo_traveller • tw
9
房間大 地點好 淋浴間的門有點卡 沙發比較塌些 整體是很好的體驗
Pros:

被升級了 非常大的房間

2026-08-28 • via Nuitee
M
mimi ereena • family_with_children • my
7
Value for money
Pros:

The location is great if you love peaceful area

Cons:

I dont like the toilet using bidet. The plug point also could be better if it located near the bed

2026-08-28 • via Nuitee
P
Pusparani • solo_traveller • my
5
Pros:

Location was OK and room clean and spacious

Cons:

Check in 4 pm not 2pm. Swimming pool a bit run down , with leaves in it and not clean. Gym run down .too.

2026-08-27 • via Nuitee
K
Khalifah • couple • om
8
إقامة جيده
Pros:

فندق جميل

Cons:

الحمام بدون شطاف

2026-08-25 • via Nuitee
D
Dr. Louis • extended_group • my
9
Execellent return to Bandung for reunion
Pros:

Awesome location. It is central to most places around Bandung. Easy check in and check out. Very friendly and attentive staffs at lobby, front desk, room service, security and the restaurant staffs deserve a shout out for their hospitality. The room and bath is clean. Bed and pillows are sooo comfortable, one of my best sleeps in a hotel. Has all basic amenities including smart TV. Bath is big enough. Good shower with hot water.
Location is good with Circle K right opposite, lots of local food in walking distance, lots of minimalist style coffee house behind the hotel area along jl dr cipto. Ciwalk, Chihampelas is also just a walk away.

Cons:

having a regular Bidet would have been helpful for ASEAN traveler like me.
Water filled in jugs - bottled water would ve been better.
Breakfast spread is just normal, same variety daily. Local food needs to be more refined. The omelets and sausages could be regular size and more aesthetically improved.

2026-08-25 • via Nuitee
A
Amir • couple • bn
10
Asekkkkkk
Pros:

Good gym, good customer service

Cons:

None

2026-08-18 • via Nuitee
W
Winardi Hartanto • couple • id
9
Comfortable
Pros:

Strategic location

Cons:

No

2026-08-18 • via Nuitee
M
Mia • solo_traveller • id
10
Pros:

Breakfast n Kolam renang

2026-08-15 • via Nuitee
M
MESHARI • couple • sa
9
2026-08-13 • via Nuitee
Y
Yee • solo_traveller • my
7
Generally ok as I spent most of my time outside.
Pros:

Easy Check-in and check-out

Cons:

1. Towels are old; not white
2. Walls are thin; can hear next door people talking
3. Breakfast rice dishes limited
4. Drinking water only 1 jar; insufficient

2026-08-12 • via Nuitee
A
Andi Lagaligo • solo_traveller • qa
8
2026-08-10 • via Nuitee
I
ineta t samosir • solo_traveller • id
9
Pros:

Lokasi, pelayanan para staff dan kamar yang bersih dan baik

Cons:

Tidak ada

2026-08-09 • via Nuitee
O
Omar • solo_traveller • sa
9
2026-08-07 • via Nuitee