Appart'City Confort Lille Grand Palais

Hotels
Appart'City
7.9 (3829 reviews)
19 rue Berthe Morisot , Lille , fr

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent amenities
Positive overall experience
Good breakfast
Cons:
Cleanliness issues
Old room decor
Limited kitchenware
Distance to city center

Categories

Cleanliness
6.61
Several comments indicate issues with cleanliness, including dust and an old carpet.
Service
9.08
The staff were frequently mentioned as friendly and helpful.
Location
7.62
Good location close to the city center but some reviews mention it being too far for easy access.
Room Quality
7.07
Rooms were described as acceptable, but some had issues with old furnishings and outdated decor.
Amenities
7.6
Basic amenities were provided, but there were complaints about the lack of a toaster and limited kitchenware.
Value for Money
8.06
Generally viewed as good value but not without its shortcomings, especially in cleanliness.
Food and Beverage
8.61
The breakfast received positive feedback, enhancing the overall experience.
Overall Experience
8.58
While some issues were noted, many guests had a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:11

Property Description

Modern Apartments with Free Wi-Fi

Situated in Lille City Centre, our residence offers contemporary apartments equipped with free Wi-Fi and flat-screen TVs. The soundproofed apartments feature kitchenettes with essential amenities and comfortable living spaces, ensuring a relaxing stay for our guests.

Delicious Buffet Breakfast

Start your day right with our buffet breakfast, served daily with a variety of breads, pastries, hot beverages, cheeses, and yogurts. Whether you prefer gluten-free options or traditional breakfast choices, our breakfast spread caters to all preferences, ensuring a delightful morning experience for all guests.

Convenient Location and Amenities

Conveniently located near major attractions like the Grand Palais and Lille Grand Palais Convention Centre, our residence offers easy access to public transportation with Lille-Flandres Train Station and Lille Grand Palais Metro Station nearby. Additionally, our property provides on-site public parking and vending machines for added convenience during your stay.

Book your stay now and experience comfort and convenience at Appart'city Lille Grand Palais!

Important information:

Our apartments are move-in ready with a kitchenette and dishware. Upon your arrival, the bed is made, and towels are provided. No need to clean upon departure, as housekeeping is included.
Please reserve your Breakfast by contacting the reception in advance
Guests under 18 years old must be accompanied by a parent or legal guardian to check in and stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIL

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 11 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.9
Based on 3829 reviews
Cleanliness: 6.61
Service: 9.08
Location: 7.62
Room Quality: 7.07
Amenities: 7.6
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.58
B
Bertho solo_traveller fr
7
2026-07-04 via Nuitee
D
David solo_traveller fr
5
Bouilloire thermique
Cons:

Bouilloire thermique !

2026-07-04 via Nuitee
K
klazina solo_traveller nl
7
Pros:

Prima ontbijt goede bedden

Cons:

Dat er geen raam of deur naar buiten open kan.

2026-07-04 via Nuitee
F
Fernanda couple cl
9
Pros:

Desayuno barato y completo

2026-07-04 via Nuitee
O
Olivier solo_traveller be
8
Agréable séjour
Pros:

2e fois dans cet hôtel. Le petit appartement bien équipé pratique pour un groupe ou une famille .Le personnel est sympathique et petit déjeuner est très bien et varié.

Cons:

Un petit rafraîchissement des moquettes qui commencent un peu à vieillir.

2026-07-04 via Nuitee
A
Alice solo_traveller gb
1
Pros:

It was terrible. It was way out of town, taxi cost €18 to 23 every time. No air-conditioning, just a fan and curtain hanging off window. We moved into centre after two nights.

Cons:

There was nothing to like, it was very poor. They should not be allowed to say town centre when it is nowhere near town centre. Also no terrace. One chair for two people and two hangers for two people for four days!

2026-07-03 via Nuitee
A
A extended_group nl
2
Wilde eigenlijk meteen naar huis.
Pros:

Parkeren onder het hotel.

Cons:

Het appartement was niet overal even schoon. Het is gedateerd met een vieze vloerbedekking, schimmel in de douche, bruine aanslag in de toiletpot. Insecten , ook over het bed. Veel stof op de kozijnen en een kapotte plint op de badkamer. Het is er erg warm. Er is geen airco maar losstaande ventilatoren, die herrie maken. Ze hebben nieuwe meubels erin staan en alleen dat zie je op de foto’s van Booking.com

2026-07-03 via Nuitee
N
Nicole family_with_children nl
7
2026-07-03 via Nuitee
D
Daniel couple nl
1
Verschrikkelijke overnachting
Pros:

Parkerengarage onder het hotel en een goede ligging tov het centrum en metro

Cons:

Hygiëne en vriendelijkheid

2026-07-02 via Nuitee
C
Charlotte family_with_children gb
7
Basic but good value
Pros:

Fairly basic apartment but very clean. Kettle and hob and crockery useful. Beds very comfortable. Staff seemed friendly. Metro station just 5 minutes away to get into centre as hotel not central

Cons:

A bit noisy through the night as we had to have windows open due to the heat. There were fans but proper air conditioning would be good - we stayed during a heatwave. There was only one mirror in the whole apartment - mirrors in the bedrooms should be provided as well. Only some of the balcony doors opened. Second bedroom had no opening doors or windows so very hot.

2026-07-02 via Nuitee
O
Olivia solo_traveller fr
8
Chambre spacieuse et proche métro
Pros:

Appartement spacieux, salle de bain également. Chambre bien équipée, personnel souriant et disponible.
A quelques minutes du métro et de la gare saint sauveur.
Boisson chaude, gauffre et bêtises de Cambrai mis à disposition dans l'appartement sont une charmante attention

Cons:

La moquette au sol(peu hygiénique), la chambre au rez-de-chaussée était très sombre.

2026-07-01 via Nuitee
S
Sandra couple nl
6
Pros:

Ligging

Cons:

Ontzettend warm op de kamer

2026-07-01 via Nuitee
C
Carole extended_group fr
5
Pros:

La vue sur l'autoroute, assez particulier...

Cons:

L'ascenseur était en panne. L'hôtel est loin du centre de la ville.

2026-07-01 via Nuitee
K
KLIBREOFFICIEL solo_traveller fr
8
2026-06-30 via Nuitee
A
Azarel solo_traveller be
6
Pros:

hele goeie prijs en de locatie was ook niet al te slecht

Cons:

het leek niet perse modern of goed onderhouden

2026-06-30 via Nuitee
V
Van den Anker couple nl
7
Prijs en kwaliteits verhouding was het super
Pros:

Top locatie, 10 min lopen vanaf centrum en waar we tegen betaling onze auto veilig konden parkeren

Cons:

Badkamer was niet super schoon en kregen niet alle ramen open wat wel fijn zou zijn geweest in verband met de warmte want er waren helaas geen airco’s. Ook deed de kaart het vaak niet.

2026-06-30 via Nuitee
L
Lucas couple fr
10
2026-06-29 via Nuitee
I
Iris extended_group gb
4
Pros:

The hotel is in a great location, within walking distance of the city center and situated in a pleasant area. The receptionist was friendly, and check-in was quick and efficient. The underground parking, available for €14 per night, was very convenient. The apartment was big enough for 5 people.

Cons:

the room was honestly unacceptable, I've never seen such a dirty carpet. It was covered in stains and felt disgusting to walk on. The entire floor shared a balcony with no separation between rooms, which was very uncomfortable. Since there were no proper windows (only doors) to open, we couldn’t leave them open overnight for fresh air, especially with temperatures at 34°C, because anyone from the floor could easily enter.
The fans we were given were old and not all of them worked properly. There was also no ventilation in the bathroom, so after all five of us had showered, the room became extremely hot and uncomfortable.

2026-06-29 via Nuitee
A
AKPASSO family_with_children be
10
Pros:

La tranquillité

2026-06-29 via Nuitee
G
Georges solo_traveller fr
5
2026-06-28 via Nuitee