Altavista Hotel

Hotels
9.1 (151 reviews)
Carretera Monterrey-Reynosa km. 212, frente col. Valle Alto , Reynosa , MX

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean facilities
Great location
Friendly service
Good amenities
Cons:
Cleanliness issues
Poor food variety
Comfort problems in rooms

Categories

Cleanliness
8.35
Multiple complaints about cleanliness issues in rooms, including an unclean bathtub and clogged sinks.
Service
9.82
Overall positive sentiments about service, highlighted by excellent attention from staff.
Location
10
Consistent praise for the hotel's excellent location.
Room Quality
8.31
Issues raised regarding bed comfort and maintenance problems in the rooms.
Amenities
9.34
Positive notes about amenities like the pool, though the lack of a bar was mentioned.
Value for Money
9.3
General consensus that the rates reflect the quality, though some $200 charges for extra breakfast were noted.
Food and Beverage
7.85
Negative feedback on the quality and variety of food, with specific criticism on breakfast options.
Overall Experience
9.84
Most guests expressed satisfaction overall, despite noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:48

Property Description

Convenient Business District Location:
Situated in Reynosa’s bustling business district, Altavista Hotel is just a stone's throw away from Villa Florida Industrial Park, offering ease and accessibility for business travelers.

Relaxing Amenities:
Unwind in the outdoor pool, stay active at the fitness centre, and enjoy the comfort of air-conditioned rooms with free Wi-Fi, ensuring a pleasant and relaxing stay for all guests.

Delightful Dining Options:
Indulge in a variety of Mexican and international cuisine at the bright on-site restaurant, boasting garden views, or sip on your favorite drink at the lobby bar.

Book your stay at Altavista Hotel now for a seamless blend of convenience, comfort, and culinary delights.

Important information:

The property offers guest access with a guide dog.

25 percent off on food and beverage. Discount does not apply for breakfast.
Discounts are non cumulative. Other restrictions may apply. Not combinable with any other promo unless specified.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: REX

Location

Guest Reviews

9.1
Based on 151 reviews
Cleanliness: 8.35
Service: 9.82
Location: 10
Room Quality: 8.31
Amenities: 9.34
Value for Money: 9.3
Food and Beverage: 7.85
Overall Experience: 9.84
M
Mary • extended_group • us
10
Pros:

Atmosphere, decorations, water fountain

Cons:

Front doors lock at 10pm

2026-10-22 • via Nuitee
M
Martha • solo_traveller • us
10
Pros:

Limpio y personal muy atento

2026-10-18 • via Nuitee
M
Mary • solo_traveller • us
10
Pros:

Amenities. Great service

Cons:

Limited parking

2026-10-08 • via Nuitee
G
Gabriel • extended_group • mx
10
2026-09-19 • via Nuitee
C
Cynthia • family_with_children • us
9
The stay included breakfast which was continental. Frijoles, eggs with ham and your choice of chilaquiles or hotcakes.
Pros:

It was very fancy and clean. They had private parking with gate.

Cons:

AC is controlled by hotel. Thermostat have boxes with key over so it was always super cold and at times humid/sticky.

2026-09-18 • via Nuitee
M
Miguel • couple • us
1
2026-09-17 • via Nuitee
R
rodriguez • solo_traveller • mx
2
2026-09-16 • via Nuitee
M
Marisol • solo_traveller • mx
10
Extensión horario alberca
Pros:

Me e quedado varias veces y se la e recomendado a mi familia y amigos que se han hospedado ahí después de mi recomendación y todos quedan muy felices todo excelente

Cons:

No me gustó que el horario de la alberca termina a las 9:00.pm deberían extenderla a las 11:00 pm

2026-09-15 • via Nuitee
A
Antonio • couple • mx
10
2026-09-14 • via Nuitee
O
Omar • solo_traveller • mx
10
2026-09-08 • via Nuitee
L
La viajera feliz • solo_traveller • mx
10
2026-09-08 • via Nuitee
A
Aurora • extended_group • mx
9
2026-09-06 • via Nuitee
A
Antonio • couple • us
8
Good but not great
Pros:

Room is big and nice , got a comfortable king size bed
Gated parking lot with security personnel
All employees were nice
Breakfast buffet was really good (paid separately)

Cons:

The TV didn’t work properly, couldn’t stream any shows , kept freezing up
No mini fridge in the room in case I wanted to keep my water fresh
Room thermostat was locked so I couldn’t adjust the temperature to my liking without having to call someone

All of those are inconveniences

2026-09-06 • via Nuitee
P
Pablo • solo_traveller • mx
10
2026-09-05 • via Nuitee
C
CLAUDIA EDITH • solo_traveller • mx
10
Super buen hotel
Pros:

La habitación es cómoda

2026-09-04 • via Nuitee
G
Gilbert • solo_traveller • mx
10
2026-08-24 • via Nuitee
G
Gabriel • extended_group • mx
10
2026-08-05 • via Nuitee
G
Gilbert • solo_traveller • us
10
2026-07-23 • via Nuitee
L
Lucindo • family_with_children • mx
10
2026-07-22 • via Nuitee
M
Martinez • solo_traveller • mx
9
2026-07-18 • via Nuitee