The Crown Hotel

Restaurant breakfast service is slow response, and food has no proper order and display.

Breakfast service is poor.

The rain spoiled our visit somewhat so that set the scene, no fault of the Crown! The premises were a bit tired looking and shabby!

Room 29 - the bed needs a new mattress . The drain in the shower needs looking at - the room floods when you have a five minute shower. There is no place to put shower gel etc in the shower. The toiletries provided felt industrial. The red bedroom curtains need to be rehung. The walls have cobwebs and marks of where people have splattered insects. The heater valves are dirty and grimy, you need to turn them to adjust the heating. The sink in the bathroom is very small. On the whole the hotel is dated - welcome 1990. It could do with a deep clean. The breakfast is free, perhaps they should charge and upgrade. As is, it is very basic and not very nice - at least the full English. The brown sauce is a terrible budget concoction. Baked beans were served as a soup. I appreciate that the price we paid was very reasonable, even at this price point there is massive room for improvement here. The place needs some money spent and a rethink.

The Crown Hotel Cotswold is a very old building which meant our room was small, The floors were uneven, And the decor was worn, The bed was small and uncomfortable.

We had room 5 in the annex. There was a lot of condensation on the windows. Although the room was heated, the carpets and lino in the bathroom, felt cold and damp. The bathroom was really cold. Furniture needs updating. No decent size drawers. Hangers prevented the wardrobe from closing, without a fight. My brother stayed in room 8, also in the annex. His room was superior to ours; but an upgrade for us, was not possible, as there wasn't one.
Very little choice for vegetarians. Unless you like Falafel. Although there was a variety of choices for cooked breakfast there needs to be a somebody who knows how to cook it. Overcooked fried eggs and undercooked tomatoes every morning, together with dark brown mushrooms in a strange liquid substance. Continental breakfast was adequate. No plug in the bathroom for a hairdryer, which you had to ask for at reception. Mine conked out on the second day. No taxi service - public transport very limited. As "Father Brown" was being filmed at the premises, which we were not informed of until shortly before our arrival, there were cars parked left and right - which was a hinderance to traffic leaving and arriving at the hotel. That was quite an experience in itself.

Reception could do with a tidy up

One member of staff wasn’t pleasent, tipped the balance of a great experience

Nothing

Could be a bit cleaner, room right next to pub and road, so a little noisy, curtains in front of windows meant no natural light, too expensive for what it offers