Comfort Inn & Suites Orem - Provo

Hotels
•
Comfort
8.3 (1107 reviews)
427 West University Parkway , Orem , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Uncomfortable beds
Cleanliness issues

Categories

Cleanliness
7.8
Mixed reviews on cleanliness; some rooms had issues with maintenance and stains.
Service
9.3
Overall, staff were friendly and helpful, making for a pleasant experience.
Location
9.3
Great location with convenient access to shopping and main roads.
Room Quality
7.8
Some rooms uncomfortable, with complaints on beds and noise.
Amenities
8.3
Amenities were basic but sufficient; breakfast showed some improvement.
Value for Money
7.8
Several reviews felt the rooms didn't meet value expectations.
Food and Beverage
7.8
Breakfast had mixed reviews, with some saying it had a lack of appeal.
Overall Experience
8.3
Most reviews indicated a satisfactory stay despite some room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:02

Property Description

Convenient Location near Brigham-Young University
The Comfort Inn and Suites Orem is ideally situated just 5 miles away from Brigham-Young University, making it a perfect choice for visiting families and alumni.

Relaxing Amenities for a Comfortable Stay
Enjoy the heated indoor pool, hot tub, and gym facilities during your stay at the Comfort Inn Orem. Unwind after a long day of exploring or meetings in these relaxing spaces.

Pet-Friendly Accommodations with Daily Breakfast
Not only does Comfort Inn Orem offer pet-friendly rooms, but guests can also start their day right with a complimentary continental breakfast served daily.

Book your stay at Comfort Inn and Suites Orem now for a relaxing and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SLC

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 1107 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 7.8
Amenities: 8.3
Value for Money: 7.8
Food and Beverage: 7.8
Overall Experience: 8.3
K
kheintz • couple • us
7
Fairly comfortable for a one-night stay.
Pros:

The breakfast was pretty good but not as good as other Comfort Inns. No orange juice or biscuits/gravy. The room was very quiet, given the location.

Cons:

Unsecured internet is just not acceptable these days. The room needs a lot more plugins to keep up with tech most people travel with.

2026-09-19 • via Nuitee
E
Elizabeth • couple • us
9
Pros:

Clean and comfortable

2026-09-19 • via Nuitee
T
TANIA ELSA • solo_traveller • us
9
Pros:

Comodidad

2026-09-17 • via Nuitee
M
Michelle • couple • us
9
Great place to stay!
Pros:

It had all the amenities we needed. The breakfast was good and the staff was nice.

Cons:

You need more parking spaces. We had to drive around for a while looking for a parking spot.

2026-09-17 • via Nuitee
D
dale • couple • us
8
2026-09-17 • via Nuitee
R
Rajesh • solo_traveller • us
10
Definitely will rerurn
Pros:

Great breakfast served hot
Many options and varieties
Excellent staff

2026-09-17 • via Nuitee
B
Belinda • solo_traveller • us
10
2026-09-16 • via Nuitee
R
Robert • couple • us
10
Great stop on our cross country drive.
Pros:

Great location and ADA room

Cons:

n\a

2026-09-16 • via Nuitee
D
Diana • solo_traveller • us
10
Definitely you'll comfort in this hotel
Pros:

Everything this was a very nice hotel very clean the breakfast buffet was huge and amazing parking was nice location was easy to get to and the room was just very nice clean well maintained I will definitely be coming back to this one

2026-09-16 • via Nuitee
C
Carol • couple • us
10
Excellent! Will stay there again.
Pros:

Very clean, great location, comfortable bed, loved the breakfast choices, everything we needed.

2026-09-16 • via Nuitee
M
Michael • family_with_children • us
4
Cons:

The parking situation at this hotel is extremely inadequate for the number of guests. In all my years of traveling and staying at hotels, I have never experienced a situation where parking in front of or behind the hotel was not clearly designated for hotel guests.
I felt completely misled about where I was allowed to park and was very frustrated to receive a parking ticket, even though I parked at night directly at the parking lots facing the back of the hotel.

2026-09-15 • via Nuitee
R
Rosa • couple • es
9
Cómodo
Pros:

Cómodo y limpio.
Ideal para hacer un alto en el camino si te diriges a Canyolandns y llevas kms encima

2026-09-15 • via Nuitee
J
James • couple • us
10
Would stay again
Pros:

Clean and well maintained

2026-09-15 • via Nuitee
I
Ivan • solo_traveller • us
8
2026-09-14 • via Nuitee
K
King • couple • us
7
2026-09-13 • via Nuitee
S
Stephanie • couple • us
7
2026-09-13 • via Nuitee
G
Glenna • couple • us
5
It could’ve been better.
Pros:

Accessible

Cons:

The fan in our room was loud. The bed was super firm.

2026-09-11 • via Nuitee
K
Kamry • couple • us
10
Pros:

Very welcoming

Cons:

Nothing

2026-09-09 • via Nuitee
S
Stockman • solo_traveller • us
10
2026-08-31 • via Nuitee
S
Stockman • solo_traveller • us
10
2026-08-31 • via Nuitee