Belconnen Way Hotel & Serviced Apartments

Hotels
7.6 (1876 reviews)
77 Belconnen Way, Belconnen , Canberra , au
+61 2 6254 2222

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean
Location
Friendly staff
Cons:
Poor cleanliness
Old rooms
Lack of amenities

Categories

Cleanliness
6.98
Reviews indicated issues with cleanliness, including dirty showers and dust.
Service
8.95
Mixed reviews on service, but noted some friendly staff despite issues.
Location
8.99
Location was frequently praised for its convenience.
Room Quality
7.44
Room quality had mixed feedback, with some complaints about aging facilities.
Amenities
7.97
Amenities were lacking (e.g., no microwave), but some basic needs were met.
Value for Money
6.93
Reviews highlighted a perception of poor value for the price paid.
Food and Beverage
5.48
No restaurant on site and complaints regarding the provision of amenities.
Overall Experience
8.05
Overall sentiment reflects dissatisfaction but some redeeming qualities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:45

Property Description

Luxurious Accommodation

Experience modern furnishings and air conditioning in all rooms at The Belconnen Way Hotel and Serviced Apartments. Choose from a variety of options, including apartments with kitchenette/kitchen for added convenience.

Convenient Location

Situated in the Hawker Shopping Centre, our hotel is surrounded by a supermarket, restaurants, and a liquor store. Just a 5-minute drive away, you'll find Canberra Stadium and Westfield Shopping Centre, perfect for sports fans and shopaholics alike.

Relaxation at Its Best

Unwind in our large guest lounge, designed for your ultimate relaxation. Enjoy the complimentary WiFi and take advantage of the free car parking during your stay at The Belconnen Way.

Important information:

Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card and a 3.8% charge when you pay with an American Express or Diners Club credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CBR

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.6
Based on 1876 reviews
Cleanliness: 6.98
Service: 8.95
Location: 8.99
Room Quality: 7.44
Amenities: 7.97
Value for Money: 6.93
Food and Beverage: 5.48
Overall Experience: 8.05
N
Nandin-Oyun • family_with_children • au
10
2026-08-28 • via Nuitee
A
Ashitkumar • couple • au
10
2026-08-27 • via Nuitee
R
RC • solo_traveller • au
8
Convenient and Good Location
Pros:

Close to supermarket, shops and eateries. Spacious room, cleaned daily. Central location within a 20 min drive of most attractions. Parking area was safe and secluded. Friendly reception staff.

Cons:

A busy road that was noisy at peak times. Not possible to adjust heating so it was a little uncomfortable at night.

2026-08-26 • via Nuitee
M
Margaret • couple • au
9
Convenient
Pros:

Easy to get around to what we were there for

Cons:

N/A

2026-08-24 • via Nuitee
J
Jennifer • couple • au
10
2026-08-23 • via Nuitee
O
Osman • extended_group • au
7
Pros:

Location and price

2026-08-23 • via Nuitee
S
Susan • solo_traveller • au
6
Budget hotel
Pros:

Convenient location to where i was visiting. Heater very good. Room size good for one person. Friendly staff at reception. Easy to park out front.

Cons:

Internet terrible. Kept dropping out. Had to give up watching streaming tv. Noisy ppl in room next door. Noisy permanents abusing ppl in corridor at 4am. Shower temperature very hard to regulate. Kept going hot and cold. Size of bins inadequate since room is not serviced during stay. Lack of coathangers. 2 is not good enough.

2026-08-23 • via Nuitee
G
Guobiao • solo_traveller • au
10
2026-08-22 • via Nuitee
G
Guobiao • couple • au
10
2026-08-22 • via Nuitee
G
Guobiao • solo_traveller • au
10
2026-08-22 • via Nuitee
G
Guobiao • couple • au
10
2026-08-22 • via Nuitee
C
Christina • solo_traveller • au
8
2026-08-21 • via Nuitee
E
Elly • couple • au
1
I was just passing through for the night, so I thought a cheap motel would be fine for a quick stay.
Pros:

Nothing

Cons:

I was just passing through for the night, so I thought a cheap motel would be fine for a quick stay. Unfortunately, I was pretty disappointed.

The beds were extremely hard, and the cleanliness of the room was not up to standard. The shower clearly hadn’t been cleaned properly, with hairs left on the shower floor, and I also found what appeared to be a pubic hair in my sheets, which was really unpleasant.

The room was also extremely hot. Even with the air conditioning on, I couldn’t get the room to cool down, which made for a very uncomfortable night.

I completely understand that this is a budget motel and I wasn’t expecting anything fancy, but regardless of the price, the room should at least be properly cleaned and comfortable enough to sleep in.

Unfortunately, I definitely wouldn’t stay here again.

2026-08-20 • via Nuitee
C
Campbell • solo_traveller • au
10
Excellent staff and very comfortable.
Pros:

Didn't eat there, but staff were excellent and very friendly.

Cons:

There was nothing that I would complain about.

2026-08-20 • via Nuitee
B
Brackenbury • couple • au
5
Read reviews.
Pros:

Ease of checkin, location

Cons:

All bathroom bottles of shampoo etc empty (small bars of soap and shampoo sachet provided), dirty bathroom floor and tiles, no Power outlets on one side of bed, (required for cpap machine), secure parking not available as no key provided. Fridge full of ice and frost. Could not use freezer.

2026-08-20 • via Nuitee
R
Rebecca • family_with_children • au
7
2026-08-20 • via Nuitee
Z
Zoe • solo_traveller • au
8
2026-08-19 • via Nuitee
P
Pauline • solo_traveller • au
7
Good points but also lacking in some areas
Pros:

Friendly staff, unit clean

Cons:

Advertised as “serviced” I stayed a week and no one came near my room.
Lounge past use by date, print had fallen off wall and was trashed behind lounge.
I requested the curtain be fixed as it let in outside bright lights and this didn’t happen

2026-08-19 • via Nuitee
N
Nancy & Elmer • solo_traveller • au
1
2026-08-18 • via Nuitee
P
Patricia • solo_traveller • au
5
2026-08-17 • via Nuitee