Belconnen Way Hotel & Serviced Apartments

Hotels
7.6 (1902 reviews)
77 Belconnen Way, Belconnen , Canberra , AU

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean
Location
Friendly staff
Cons:
Poor cleanliness
Old rooms
Lack of amenities

Categories

Cleanliness
6.98
Reviews indicated issues with cleanliness, including dirty showers and dust.
Service
8.95
Mixed reviews on service, but noted some friendly staff despite issues.
Location
8.99
Location was frequently praised for its convenience.
Room Quality
7.44
Room quality had mixed feedback, with some complaints about aging facilities.
Amenities
7.97
Amenities were lacking (e.g., no microwave), but some basic needs were met.
Value for Money
6.93
Reviews highlighted a perception of poor value for the price paid.
Food and Beverage
5.48
No restaurant on site and complaints regarding the provision of amenities.
Overall Experience
8.05
Overall sentiment reflects dissatisfaction but some redeeming qualities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:45

Property Description

Luxurious Accommodation

Experience modern furnishings and air conditioning in all rooms at The Belconnen Way Hotel and Serviced Apartments. Choose from a variety of options, including apartments with kitchenette/kitchen for added convenience.

Convenient Location

Situated in the Hawker Shopping Centre, our hotel is surrounded by a supermarket, restaurants, and a liquor store. Just a 5-minute drive away, you'll find Canberra Stadium and Westfield Shopping Centre, perfect for sports fans and shopaholics alike.

Relaxation at Its Best

Unwind in our large guest lounge, designed for your ultimate relaxation. Enjoy the complimentary WiFi and take advantage of the free car parking during your stay at The Belconnen Way.

Important information:

Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card and a 3.8% charge when you pay with an American Express or Diners Club credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CBR

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 1902 reviews
Cleanliness: 6.98
Service: 8.95
Location: 8.99
Room Quality: 7.44
Amenities: 7.97
Value for Money: 6.93
Food and Beverage: 5.48
Overall Experience: 8.05
B
Ben • family_with_children • au
7
Good but could be better
Pros:

Very accessible, next door to the shops.
Easy to navigate, multiple stairs to different levels.
Staff were very easy to deal with

Cons:

Limited car park space, advertised secure car park but only 6 spots and most was taken up with trailers or cars that are being worked on.
Says serviced but it is upon request, and when requested wasn’t done.
No other cleaning supplies provider eg broom or brush/shovel.

2026-09-19 • via Nuitee
N
NIRAJ • solo_traveller • au
4
Poor mattress, gives backache. Clean Property though
Pros:

The property was nice and clean. The check in was really smooth. Quite conveniently located not too far away from CBD.

Cons:

The beds were horrible. The mattress was really uncomfortable and I had a severe backache which took me five days to recover. Also, because of the discomfort I kept on waking up the whole night which also costed me a exhausted next day.

2026-09-19 • via Nuitee
L
Lo • solo_traveller • au
5
2026-09-19 • via Nuitee
G
Gregory • couple • au
8
2026-09-18 • via Nuitee
M
Margaret • solo_traveller • au
10
Great location, parking and walking distance to other ammenities.
Pros:

Great location, great staff - good parking.

Cons:

Very grateful, thank you

2026-09-18 • via Nuitee
W
Wayne • couple • au
8
Good location, great rate.
Pros:

Location and price

Cons:

The milk in the room had expired and when I went to reception all their milk had expired too and they suggested I go to the nearby supermarket.

2026-09-18 • via Nuitee
A
Ahmed • family_with_children • au
10
Pros:

Nice and clean room.

2026-09-18 • via Nuitee
D
Daniel Hui • solo_traveller • au
8
Good value for money.
Pros:

Very clean. Looked like it's been refurbished not long ago. Parking very convenient. Shops nearby but little choice. Location a bit far but with short distance from cbd by car. Good value for money.

Cons:

A bit far.

2026-09-17 • via Nuitee
D
Dwyer • solo_traveller • au
8
2026-09-17 • via Nuitee
N
Niomi • couple • au
10
Amazing will always stay when in Canberra
Pros:

Clean, easy to get to, lovely staff, water pressure in shower was amazing

Cons:

Nothing

2026-09-17 • via Nuitee
B
Brian • solo_traveller • nz
6
Ok accommodation 9
Pros:

Convenient to where we needed to go

Cons:

A bit run down with unit needing a bit of maintenance

2026-09-17 • via Nuitee
A
Andrew • couple • au
8
2026-09-17 • via Nuitee
J
Jennifer • solo_traveller • au
7
Quick stay needed so the room was fine
2026-09-16 • via Nuitee
C
Caren • solo_traveller • au
8
2026-09-15 • via Nuitee
M
Mark • couple • au
8
2026-09-14 • via Nuitee
R
Robbie • couple • au
8
Good value.
Pros:

Good location.

2026-09-14 • via Nuitee
C
Caroline • extended_group • au
8
2026-09-13 • via Nuitee
K
Kirrily • solo_traveller • au
8
2026-09-13 • via Nuitee
J
Jagjit singh • solo_traveller • au
7
2026-09-13 • via Nuitee
K
Keevers • family_with_children • au
8
2026-09-13 • via Nuitee