Hotel U Zlatého Stromu Prague by BHG

Hotels
8.2 (688 reviews)
Karlova 6 , Prague , cz

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Children allowed
Pets allowed

Facilities

Nightclub
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
No elevator
Poor room design
Noise issues

Categories

Cleanliness
7.66
Comments regarding noise and construction suggest cleanliness is affected.
Service
9.13
Staff were described as helpful and friendly, enhancing overall experience.
Location
9.17
Many reviews highlighted the excellent location as a major positive.
Room Quality
7.12
Several comments about the uncomfortable room design and noise issues.
Amenities
8.15
Basic amenities are mentioned positively, but some improvements are needed.
Value for Money
7.61
Mixed feelings due to high prices and poor room quality relative to cost.
Food and Beverage
8.66
Breakfast and food options received positive remarks across various reviews.
Overall Experience
8.13
While there were many complaints, the positives in service and location were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:47

Property Description

Historical Charm and Modern Comforts
Step into the historical center of Prague and experience the allure of U Zlatého Stromu hotel. Located on the ancient King's Row, this hotel offers a unique blend of old-world charm and modern amenities.

Culinary Delights and Entertainment
Indulge in Czech and international cuisine at the on-site restaurant, while the roofed atrium with a sea aquarium provides a picturesque dining setting. Unwind at the Music Club located in the basement for a night of entertainment.

Convenience and Service
With 24-hour reception and room service, your needs are always met at U Zlatého Stromu. Plus, the hotel offers covered parking just 300 meters away for added convenience.

Experience the magic of Prague at U Zlatého Stromu hotel. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PRG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 6 years old and over stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 688 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.12
Amenities: 8.15
Value for Money: 7.61
Food and Beverage: 8.66
Overall Experience: 8.13
G
Giuseppe • couple • it
10
Pros:

Soggiorno perfetto

Cons:

Nulla

2026-05-30 • via Nuitee
C
Christina • solo_traveller • se
10
Pros:

Mysigt hotell med perfekt läge vid bron. God mat i restaurangen och trevlig personal. Livligt på gatan sent på kvällen men annars toppenbra.

2026-05-27 • via Nuitee
B
Barbaros • couple • tr
4
Çatı katı ve Otel şartları
Pros:

Otelin lokasyonu çok iyiydi, kahvaltısı yeterliydi.

Cons:

Odamız 4. katta yer alıyordu ve otelde asansör bulunmamaktadır. Bavulumuzu merdivenlerden yukarı kendimiz çıkarmak ve check-out sırasında da yine kendimiz indirmek durumunda kaldık. Oda çatı katı olduğu için fiziki olarak uzun boylu misafirlerin konaklamasına pek uygun değildi. Oda değişikliği talebimiz ise otelin dolu olması sebebiyle karşılanamadı.Otel merdivenlerinin ahşap ve halı kaplı olması, ayrıca saat 19:00 sonrasında giriş çıkışların demir kapıyla kapatılıp sadece anahtarla erişim sağlanması yangın güvenliği açısından bizi endişelendirdi. Üst katlardan olası bir acil durumda tahliye sağlayacak bir kaçış noktası (yangın merdiveni vb.) bulunmuyor.

2026-05-25 • via Nuitee
S
Su • solo_traveller • tr
9
Pros:

Konumu cok iyi her yere yürüyerek gidebilirsiniz

2026-05-25 • via Nuitee
B
Bernadette • couple • au
9
Lovely hotel in a great location.
Pros:

Fabulous location. Just a 100m away from the Charles Bridge. Restaurants and shops out the door. Friendly staff & breakfast was nice served in the restaurant below.
Easy flat walk to all sites.

Cons:

Hotel is located above a restaurant so there are some slim steps (about 20) to navigate to get to reception. Didn't see a lift if this is an issue for you. Didn't worry us.

2026-05-24 • via Nuitee
G
GUSTAVO • couple • ar
8
Excelente hotel ! Un poco ruidosa la calle
Pros:

La habitación amplia, baño cómodo con todo lo necesario. La habitación súper grande y en una ubicación excelente

Cons:

La habitación daba a la calle y había mucho ruido y música fuerte hasta la madrugada. Se escuchaba las conversaciones y risas de la recepción que estaba justo al lado

2026-05-23 • via Nuitee
A
Ana Irene • solo_traveller • es
9
Pros:

Su desayuno

Cons:

La entrada del edificio donde nos alojaron

2026-05-23 • via Nuitee
R
Robert • solo_traveller • au
7
Pros:

Close to everything

Cons:

The stairs

2026-05-21 • via Nuitee
G
George • couple • gr
5
2026-05-19 • via Nuitee
G
Gary • solo_traveller • us
1
Pass on this place
Pros:

Location

Cons:

Stairs, no bellmen. 74 years old had to carry 6 bags up 5 flights of stairs. Bathroom was almost unusable

2026-05-18 • via Nuitee
J
Jane • solo_traveller • be
8
2026-05-16 • via Nuitee
V
Vicky • solo_traveller • es
9
2026-05-16 • via Nuitee
M
Manolo • solo_traveller • it
10
2026-05-12 • via Nuitee
S
Sandro • extended_group • ch
10
Sehr gut
Pros:

Top Restaurant und Bar

2026-05-11 • via Nuitee
B
Bohdana • family_with_children • de
8
2026-05-10 • via Nuitee
V
Vesela • extended_group • bg
8
Pros:

Die Lage ist ausgezeichnet.

Cons:

Es war gut. Im Zimmer war keine frische Luft, nur von der Klimaanlage seht laut . Man konnte kein Fenster öffnen.

2026-05-08 • via Nuitee
J
Janis • extended_group • lv
9
2026-05-05 • via Nuitee
P
Peter • couple • sk
10
2026-05-04 • via Nuitee
J
Jana • family_with_children • cz
8
2026-05-04 • via Nuitee
J
Johan • solo_traveller • se
7
2026-05-04 • via Nuitee