Hotel U Zlatého Stromu Prague by BHG

Hotels
8.2 (771 reviews)
Karlova 6 , Prague , CZ
+420 222 220 441

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
Pets allowed
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
No elevator
Poor room design
Noise issues

Categories

Cleanliness
7.66
Comments regarding noise and construction suggest cleanliness is affected.
Service
9.13
Staff were described as helpful and friendly, enhancing overall experience.
Location
9.17
Many reviews highlighted the excellent location as a major positive.
Room Quality
7.12
Several comments about the uncomfortable room design and noise issues.
Amenities
8.15
Basic amenities are mentioned positively, but some improvements are needed.
Value for Money
7.61
Mixed feelings due to high prices and poor room quality relative to cost.
Food and Beverage
8.66
Breakfast and food options received positive remarks across various reviews.
Overall Experience
8.13
While there were many complaints, the positives in service and location were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:47

Property Description

Historical Charm and Modern Comforts
Step into the historical center of Prague and experience the allure of U Zlatého Stromu hotel. Located on the ancient King's Row, this hotel offers a unique blend of old-world charm and modern amenities.

Culinary Delights and Entertainment
Indulge in Czech and international cuisine at the on-site restaurant, while the roofed atrium with a sea aquarium provides a picturesque dining setting. Unwind at the Music Club located in the basement for a night of entertainment.

Convenience and Service
With 24-hour reception and room service, your needs are always met at U Zlatého Stromu. Plus, the hotel offers covered parking just 300 meters away for added convenience.

Experience the magic of Prague at U Zlatého Stromu hotel. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PRG

Location

Guest Reviews

8.2
Based on 771 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.12
Amenities: 8.15
Value for Money: 7.61
Food and Beverage: 8.66
Overall Experience: 8.13
A
Alison • couple • pf
9
Pros:

La gentillesse du personnel et la convivialité des chambres

Cons:

Il n’y a pas d’ascenseur donc attention si vous avez de grosses valises

2026-09-17 • via Nuitee
L
Leszek • solo_traveller • pl
10
Pros:

Fantastyczny hotel,znakomite położenie,miła i kompetentna obsługa

2026-09-17 • via Nuitee
Сергій • couple • ua
9
2026-09-16 • via Nuitee
K
Karsten • solo_traveller • de
8
Pros:

Super lange und nettes Personal, wir waren spontan mit den Rädern da und es war kein Problem.

2026-09-15 • via Nuitee
S
Satoshi • couple • de
9
Outstanding location to Prague's main attractions
Pros:

The hotel is in an outstanding location with easy access to Prague's main attractions, such as the Charles Bridge and the Old Town Hall with its famous Astronomical Clock. It offers the facilities, amenities, and level of comfort fully fitting for a four-star hotel. The staff were also exceptionally helpful and friendly.

Cons:

Nothing in particular.

2026-09-11 • via Nuitee
B
Benedykt • family_with_children • pl
10
Pros:

wszystko ok

Cons:

nie dotyczy

2026-09-11 • via Nuitee
C
Christer • extended_group • se
6
Pros:

Läget och sängarna

Cons:

Saknade hiss och bättre frukost. Flera grejer tog slut på frukosten.

2026-09-06 • via Nuitee
L
Luigi • solo_traveller • it
7
Delusione
Pros:

La posizione è il top ..esci dall' hotel attraversi la strada e sei sul ponte Carlo...super centrale

Cons:

Camera purtroppo senza aria condizionata..non c'è una presa per poter caricare il cellulare...devi staccare le lampade per poter usare le prese.assensa della reception dalle 19.00 alle 07.00 e sorpresa finale al check out...conto con la tassa di soggiorno più una mancia decisa da loro per ogni giorno di soggiorno.... nell' hotel... colazione con prodotti dolciari a volte stantii...

2026-09-06 • via Nuitee
K
Kevin • couple • us
7
Good location and value
Pros:

Location and clean

Cons:

Bathroom outside our room

2026-08-28 • via Nuitee
A
Antonino • couple • it
10
Soggiorno eccezionale
Pros:

Molto bello e soprattutto un’ottima struttura, stanze molto spaziose e molto belle

2026-08-27 • via Nuitee
S
Sofia • couple • it
10
Lo consiglio vivamente
Pros:

Il personale è stato molto accogliente e gentile, specialmente alla reception.
Ci siamo trovati molto bene anche con il personale della sala per la colazione e con il personale del bar.

2026-08-25 • via Nuitee
C
Cornelia • solo_traveller • de
5
2026-08-22 • via Nuitee
P
Patricia • solo_traveller • es
7
2026-08-21 • via Nuitee
I
Ivana • solo_traveller • pt
9
Pros:

Útulné ubytovanie v absolútnom centre Prahy pri Karlovom moste

Cons:

Zišla by sa klimatizácia, ale bola nahradená ventilatormi

2026-08-21 • via Nuitee
H
Heino • couple • dk
9
Fantastisk.
Pros:

Beliggenhed, bar/klub, rent og pænt.

Cons:

Ikke så venligt personale, specielt ved morgenmaden.

2026-08-20 • via Nuitee
F
Frency84 • couple • it
9
Pros:

Posizione ottima, camera bella e pulita, personale cordiale e disponibile, buona colazione. Non è presente l'ascensore

Cons:

La mancanza dell'ascensore, dopo tutto il giorno in giro a camminare sarebbe stata gradita

2026-08-19 • via Nuitee
B
Bernhard • extended_group • at
8
2026-08-16 • via Nuitee
R
Rixt • couple • nl
8
Pros:

Perfecte plek, midden in het centrum. Zeer vriendelijke mevrouw bij de receptie. Zeker een aanrader

2026-08-16 • via Nuitee
R
Radosław • solo_traveller • pl
6
2026-08-12 • via Nuitee
H
Henrich • solo_traveller • sk
9
Pros:

Prostredie a lokalita

2026-08-12 • via Nuitee