Hotel U Zlatého Stromu Prague by BHG

Hotels
8.2 (743 reviews)
Karlova 6 , Prague , cz
+420 222 220 441

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
Pets allowed
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
No elevator
Poor room design
Noise issues

Categories

Cleanliness
7.66
Comments regarding noise and construction suggest cleanliness is affected.
Service
9.13
Staff were described as helpful and friendly, enhancing overall experience.
Location
9.17
Many reviews highlighted the excellent location as a major positive.
Room Quality
7.12
Several comments about the uncomfortable room design and noise issues.
Amenities
8.15
Basic amenities are mentioned positively, but some improvements are needed.
Value for Money
7.61
Mixed feelings due to high prices and poor room quality relative to cost.
Food and Beverage
8.66
Breakfast and food options received positive remarks across various reviews.
Overall Experience
8.13
While there were many complaints, the positives in service and location were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:47

Property Description

Historical Charm and Modern Comforts
Step into the historical center of Prague and experience the allure of U Zlatého Stromu hotel. Located on the ancient King's Row, this hotel offers a unique blend of old-world charm and modern amenities.

Culinary Delights and Entertainment
Indulge in Czech and international cuisine at the on-site restaurant, while the roofed atrium with a sea aquarium provides a picturesque dining setting. Unwind at the Music Club located in the basement for a night of entertainment.

Convenience and Service
With 24-hour reception and room service, your needs are always met at U Zlatého Stromu. Plus, the hotel offers covered parking just 300 meters away for added convenience.

Experience the magic of Prague at U Zlatého Stromu hotel. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PRG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 6 years old and over stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 743 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.12
Amenities: 8.15
Value for Money: 7.61
Food and Beverage: 8.66
Overall Experience: 8.13
W
w • solo_traveller • nl
5
Pros:

Midden in centrum aan drukke weg naar kabels brug. Daardoor uiteraard ook veel geluidsoverlast

Cons:

We zaten in apart gebouw met eigen ingang. Geen vluchtwegen, geen rookmelders, geen brandblusser. Ze zijn dit gebouw aan het renoveren. Eronder zit een club die tot 4 uur open blijft. Je hoort de bas in de kamer

2026-07-25 • via Nuitee
S
Sergio • solo_traveller • it
2
2026-07-24 • via Nuitee
A
Andrés Avelino • extended_group • es
7
2026-07-21 • via Nuitee
J
Jana • extended_group • cz
10
2026-07-16 • via Nuitee
F
Feyzullah • couple • tr
7
Çok iyi bir konumda tarihi bir binada ortalama bir konaklama
Pros:

Konum mükemmel. Charles köprüsünün ayağında. Prag'da gezmek isteyebileceğim her yer 15 dakika yürüme mesafesindeydi. Günlük temizlik harika yapılıyordu. Odayı her zaman temiz ve düzenli buldum.

Cons:

Kahvaltı iyi fakat her gün birebir aynı kahvaltı servis ediliyor. 5 gün kalınca kahvaltıdan sıkıldım. Bina çok eski olduğu için duvarlar ve kapılar çok ses geçiriyordu. Üst kat ve yan odaların sesinden etkilendik.

2026-07-16 • via Nuitee
S
Sara • family_with_children • se
8
Trevlig, intensiv och varm.
Pros:

Verkligen bokstavligen mitt i smeten med krypavstånd till Karlsbron. Fantastiskt vackert rum inåt gården så det var tyst och stilla trots det livliga läget. Trevlig service och god frukost.

Cons:

Det saknades AC vilket hade ökat betyget i denna kvävande värme. De ställde in en stor fläkt som hjälpte lite men lät så mycket att det var svårt att sova med den på men alternativet - att då stå ut med värmen - var ännu värre.

2026-07-15 • via Nuitee
P
Pavel • couple • cz
8
Skvělá lokalita na krátký pobyt a návštěvu hlavních historických památek staré Prahy
Pros:

lokalita, výhled z okna (v případě pokoje do hlavní ulice), snídaně, milý personál, dobové zařízení pokoje

Cons:

hluk z ulice od neukázněných lidí, hotel má skvělou lokalitu, bohužel to nese i své nevýhody, zejména pokud máte okna do hlavní ulice

2026-07-10 • via Nuitee
M
mikulova • family_with_children • sk
8
Pros:

Vynikajuca poloha a to ze hotel je mensi je vyhoda

Cons:

Treba trochu vynovit

2026-07-10 • via Nuitee
D
Dianna • extended_group • lv
3
Если вы хотите быть в пешей доступности ко всем главным туристическим местам,то выбирайте этот отель
Pros:

Понравилась чистота в номере и место расположения отеля (пешком можно дойти до всех главных достопримечательностей)

Cons:

Не понравилась духота в номере. Отсутствие кондиционера. Очень маленькие комнаты. Первый наш номер выходил окнами на оживленную пешеходную улицу. Спать было просто не возможно! Всю ночь слышно как будто через вашу постель идут толпы пьяных и орущих туристов. Спасибо персоналу, которые пошли нам на встречу и поменяли нам номер с окнами выходящими во внутренний дворик. Там можно было спать с открытым окном. Но жара в номере была невыносимой, как в сауне! Приходилось всю ночь спать с направленным вентилятором прямо на кровать.

2026-07-07 • via Nuitee
S
Stefan • solo_traveller • au
6
Great location
Pros:

Great location

Cons:

No air-conditioning on the hottest days for a century. A big and noisy fan made it survivable.
No lift and the stairs to the second floor were very uneven and a bit dangerous

2026-07-07 • via Nuitee
T
Tom • solo_traveller • de
10
2026-07-06 • via Nuitee
M
Miriam Judit • solo_traveller • ie
3
Calor extremo y cjinches y en la cama, el cuerpo lleno de picaduras
Pros:

Ma ubicación

Cons:

No habia aire acondicionado en las habitaciones, en plena ola de calor no pide dormir en dos noches por el calor extremo y la humedad, ademas después de salir del hotel empezaron a dar la cara las picaduras de chinches por todo el cuerpo. Las camas bie si no hu iera sido por los chinches, han pasado 4 dias y las picaduras siguen en la piel.

2026-07-05 • via Nuitee
L
Lila • couple • gb
8
2026-07-05 • via Nuitee
S
Silvia • couple • it
8
Molto bello ma senza aria condizionata
Pros:

Hotel storico, con decori ed arredi tipici, dona un'ottima atmosfera.
Centralissimo, vicino al ponte Carlo, posizione perfetta per girare Praga a piedi.
Buona colazione. Letto confortevole e camera pulita. Le camere hanno una buona dimensione anche se sono riccamente arredate, e questo riduce un po' lo spazio.

Cons:

Data la storicità del palazzo non c'è ne ascensore ne aria condizionata e noi siamo capitati durante un'ondata di calore a 38°C, per cui anche la camera era sempre molto calda, troppo calda, e dotata solo di un ventilatore portatile.

2026-07-05 • via Nuitee
M
Martin • extended_group • de
3
Zimmer zu stickig, zu laut, schwer abzudunkeln, die Lage ist top.
Pros:

Die Lage ist top, in Prag geht es fast nicht zentraler.

Cons:

Die Zimmer waren nicht klimatisiert, da hat auch der Ventilator nix gebracht. Das Fenster konnte man nicht offen lassen da es zu laut war aber auch mit geschlossenem Fenster war immer noch ein hoher Lautstärkepegel gegeben, mit dem man nicht schlafen konnte. Die Vorhänge haben zu viel Licht hereingelassen. Der Teppichfußboden hat nicht den saubersten Eindruck hinterlassen. Das Frühstück war eher unterdurchschnittlich, billige, Käse- und Wurstauswahl, warmes Buffet eher spartanisch und lieblos, die Säfte waren aller billigstes Niveau.

2026-07-03 • via Nuitee
V
vabishchevich • solo_traveller • pl
6
2026-07-02 • via Nuitee
R
Romana • solo_traveller • sk
9
Celkovo super, lokalita, vybavenie a styl hotela, velmi ochotny personla
Pros:

Super lokalita hned pri Karlovom moste, styl hotela a mily personal

Cons:

Nie ze nepacilo- ale sem tam bolo pocut v noci hluk z ulice, ale tak s tym treba pocitat kedze je hotel v takej lokalite a spravanie niektorych turistic ktori idu v noci z barov a vykrikuju neovplyvni

2026-06-30 • via Nuitee
C
Chris • solo_traveller • gb
10
This is an excellent hotel, I would highly recommend staying there
Pros:

Location and staff are perfect

Cons:

Nothing

2026-06-30 • via Nuitee
K
KONSTANTIN • family_with_children • at
1
Pros:

The location of the hotel is excellent.

Cons:

The staff and management were not particularly friendly to an elderly couple, who had health issues due to the heat.

2026-06-30 • via Nuitee
A
Applesaucemomma • Family
8
Hotel U is great value.
Pros:

The room was small and dark but gorgeously furnished with old world furnishings. Plenty of space in the room. Very secure. Tea kettle was lovely. No air conditioning. Beds were comfortable. Breakfast was very nice and plentiful.

2026-06-29 • via Tripadvisor