Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean rooms
Excellent location
Beautiful facilities
Comfortable rooms
Cons:
Poor service during check-in
Food quality issues
Small breakfast area

Categories

Cleanliness
9.91
Rooms are mentioned to be clean and well-maintained.
Service
8.88
Poor service experience cited, with complaints about the check-in process.
Location
10
Central location praised in multiple reviews.
Room Quality
9.87
Rooms are described as beautiful and comfortable.
Amenities
9.4
Facilities like the spa and pool available, but some limitations noted.
Value for Money
8.86
Food quality cited as subpar for the expected price.
Food and Beverage
8.41
Concerns expressed about the quality and selection of food.
Overall Experience
9.9
Mixed experiences, but overall satisfaction highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:27

Property Description

Luxurious 5-Star Stay in Sao Paulo

Elegant Accommodation: Meliá Paulista boasts rooms with modern amenities including a flat-screen TV, air conditioning, and a private bathroom, ensuring a comfortable stay.

Indulgent Features: Guests can enjoy a buffet breakfast each morning, relax in the sauna, take a dip in the indoor pool, or unwind in the hot tub, promising a truly luxurious experience.

Convenient Amenities: With a restaurant, fitness centre, bar, shared lounge, and business centre on-site, along with services like concierge assistance, airport transfers, and free WiFi, Meliá Paulista caters to all your needs seamlessly.

Experience luxury and convenience at Meliá Paulista - book your stay now for an unforgettable experience!

Important information:

Please note that for security reasons, the card used for the pre-payment of the reservation will be requested at the time of the check-in, along with the photo ID. If the guest does not have the card, please contact the property in advance.

When booking more than 9 rooms, different conditions of rates, availability and payment forms may apply. The property will contact you after you book to provide instructions.

Please note that the credit card holder must be a guest and will be required to show a photo ID and the credit card used to book upon check-in.

Please note that on Sundays guests are recommended to use the alternative entrance of the hotel through Rua Augusta, 1806 due to the restricted access through Avenida Paulista. Please contact the property for further details.

Please note that some categories offer views to Paulista Avenue. It is subject to availability and extra charges may apply. Please contact the property for further details.

All cots are subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs BRL 45 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for R$ 52 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 3179 reviews
Cleanliness: 9.91
Service: 8.88
Location: 10
Room Quality: 9.87
Amenities: 9.4
Value for Money: 8.86
Food and Beverage: 8.41
Overall Experience: 9.9
V
vania couple br
4
2026-07-04 via Nuitee
C
Caterina solo_traveller it
9
2026-07-03 via Nuitee
I
Ioanna couple gr
7
καλή αλλα χαμηλη σχεση ποιοτητας - τιμής
Pros:

πολυ ωραιο ξενοδοχειο, αλλα τα δωματια χωρις μονωση και χωρις αισθητικη. σε γενικές γραμμές καθαρό , αλλα οταν ηταν η ωρα για καθαριοτητα στο δωματιο, πολλες φορες ξεχναγαν να αφησουν πραγματα που ειχαν τελειωσει, οπως vanity set και τετοια. το πρωινό πολυ απλό για τα δεδομένα του. Σχέση δλδ τιμής αξίας χαμηλή.

Cons:

θα μπορούσε να έχει καλύτερο πρωινό και τα δωματια καλύτερη μόνωση.

2026-07-03 via Nuitee
Z
Zahra Amalia family_with_children id
6
Great location, clean, and modern room, but horrible breakfast experience.
Pros:

The location was great, right in front of a metro station and at the heart of Avenida Paulista. The room was also clean, modern, and stocked with good-quality amenities. Despite a little hiccup due to administrative mix-up on the hotel's end, check in was still a pleasant experience as the staffs were friendly and helpful.

Cons:

The breakfast was hell. The dining room was small and the tables were laid out so tightly it looks like a school canteen. Because of the size and the number of people at a time, it's always so loud. During breakfast, it was so busy and you could not avoid bumping into another guest or staff. The 2 coffee machines were also malfunctioning most of the time so there's always a line of upset guests at a time in the middle of the dining room. It wasn't helpful that the staffs were not as friendly as those in the check in desk.

2026-07-02 via Nuitee
Z
Zahra Amalia family_with_children id
6
Great room, horrible breakfast.
Pros:

The rooms were clean and the check in experience was great. Although there's an administrative mix up on the hotel's end, the check in desk staffs were friendly. The hotel's location was also great as it was right in front of a metro station.

Cons:

The dining room was small for the hotel's size and is always SO packed during breakfast. Food selection was also pretty limited and was always out (possibly because it was so busy?). The dining tables were also arranged so close to one another that it feels like a school canteen. The two coffee machines were also always malfunctioning albeit being fancy (the ones for Nespresso pods and build-in water + milk tanks that could make different typed of coffee). It would have been great to supplement these machines with other more reliable coffee machines (eg. for simple black coffee). It was also not helpful that the dining room staffs were not as friendly, I inquired about milk in the coffee machines and was just told to get milk from a nearby thermos. Well what's the fancy coffee machines are for then? Definitely regret booking the rooms with breakfast here.

2026-07-02 via Nuitee
A
Ana couple br
9
Excelente
2026-07-01 via Nuitee
D
Deyvison couple br
10
2026-07-01 via Nuitee
S
SAMORA couple ao
10
Bem localizado e confortável
Pros:

O restaurante é a localização

Cons:

Nada

2026-06-30 via Nuitee
M
Moema solo_traveller br
10
2026-06-29 via Nuitee
L
Leonardo couple br
10
2026-06-29 via Nuitee
R
Rita couple br
10
2026-06-29 via Nuitee
G
Guido couple br
9
Pros:

Localização, atendimento, banheiro e ducha otima!! Ótimo room service. Cafe da manha muito bom.

Cons:

Pegamos noites frias e não há opção de condicionador de ar quente.
O resto estava ótimo. Ducha maravilhosa.

2026-06-28 via Nuitee
S
Sebastian couple br
10
Pros:

Very central location, great helpful staff and an excellent breakfast.

2026-06-28 via Nuitee
B
Bianca couple br
10
2026-06-26 via Nuitee
L
Lancy couple ae
8
2026-06-26 via Nuitee
A
Alex family_with_children br
10
Exelente , recomendado
Pros:

Muy bueno

2026-06-25 via Nuitee
S
Sunamoto couple br
10
2026-06-22 via Nuitee
D
Dionysios couple ec
9
una muy buena relación calidad precio en la mejor ubicación de la avenida Paulista
Pros:

La ubicación, la relación calidad-precio, buen tamaño de las habitaciones, front desk muy eficiente

2026-06-22 via Nuitee
D
Danielle couple br
3
quarto sujo , fiz uma cirurgia solicitei no dia do jogo do Brasil sábado , limpeza pessoalmente 4 vezes desci até a rece
Pros:

sempre fico nesse hotel pela localização

Cons:

localização , café da manhã

2026-06-22 via Nuitee
F
Francisco Lopes couple br
8
2026-06-22 via Nuitee