Hampton Inn & Suites Mobile Providence Park/Airport

Hotels
•
Hampton Inn
9.1 (275 reviews)
525 Providence Park Drive East , Mobile , US
+1 251-776-5866

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (including shuttle service)
Clean and comfortable rooms (many guests)
Excellent, varied breakfast
Very convenient location
Comfortable beds/rooms
Airport shuttle service
Free/available parking noted
Pleasant breakfast area and staff
Cons:
Slow-draining tubs reported by multiple guests
Occasional missed housekeeping (towels/trash not refreshed)
Stained carpets/comforters and some furniture
Green/unswimmable pool and pool cleanliness issues
Noisy air conditioner in at least one room
Extra/unexplained charges and booking/refund issues
Missing in-room amenities (mini-fridge/microwave/phone) for some rooms
Limited TV channel selection and flat pillows

Categories

Cleanliness
8.6
Rooms and property are often described as very clean, with several guests praising spotless rooms and facilities; however there are recurring complaints about stained carpets/comforters, occasional missed housekeeping, a green pool and musty odors for some rooms.
Service
9.4
Staff is repeatedly described as friendly, helpful and personable (shuttle, front desk, overnight desk), though isolated incidents of poor service, billing/charge issues and unresponsive handling of complaints were reported.
Location
9.6
Location is consistently praised as very convenient and close to needed amenities; multiple guests called the location 'perfect' or 'close to everything.'
Room Quality
8.7
Many guests found rooms comfortable and well-appointed, but there are repeated issues noted: slow-draining tubs, noisy air conditioners, flat pillows, stained furniture/carpet and some missing/broken in-room items (phone, mini-fridge).
Amenities
8.9
Breakfast offering and shuttle service are positives; complaints include a green/unswimmable pool, lack of in-room fridge/microwave for some, limited TV channel selection and use of disposable cutlery.
Value for Money
8.3
Several guests felt the hotel offered good value (location, cleanliness, breakfast), but there are notable comments that the property felt overpriced relative to cleanliness issues or extra/incorrect charges.
Food and Beverage
9.5
Breakfast is a standout repeatedly described as delicious, fabulous and varied; a few guests noted waits for items to be replenished or occasional slow service in the breakfast area.
Overall Experience
9.8
Overall sentiment is very positive: many repeat guests and compliments about friendly staff, clean comfortable rooms and excellent breakfast, with isolated operational/cleanliness/service issues reported but not pervasive enough to overshadow overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Convenient Location and Amenities

Located in the West Mobile Business District near Providence Hospital, Hampton Inn & Suites Mobile Providence Park/Airport offers a prime location for both business and leisure travelers. Start your day with a complimentary hot breakfast and take advantage of the free shuttle services to the airport and local area.

Relaxing Outdoor Pool and Fitness Center

Unwind by the outdoor swimming pool or stay active at the on-site fitness centre during your stay. Whether you prefer a refreshing swim or a workout session, this hotel provides the perfect amenities for relaxation and wellness.

Modern Comforts and Business Services

Enjoy modern comforts in the guestrooms such as free high-speed internet access, cable TV, and in-room coffeemakers. Additionally, the 24-hour business centre with fax and copy services caters to all your work-related needs. Book now for a seamless stay in Mobile, Alabama.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PNS

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.1
Based on 275 reviews
Cleanliness: 8.6
Service: 9.4
Location: 9.6
Room Quality: 8.7
Amenities: 8.9
Value for Money: 8.3
Food and Beverage: 9.5
Overall Experience: 9.8
A
Ashley • couple • us
10
Excellent stay
Pros:

Friendly customer service breakfast was good room was very clean

Cons:

The property was very clean

2026-10-31 • via Nuitee
J
Jennie • couple • us
10
Pros:

Very friendly staff and clean and safe environment

2026-10-30 • via Nuitee
D
Dale • couple • us
7
2026-10-26 • via Nuitee
D
Debra • couple • us
10
Great night
Pros:

Great place to stay

Cons:

Tub drain was draining slowly

2026-10-08 • via Nuitee
N
Natalie • couple • us
6
Average. Not sure I would stay again
Pros:

It was pretty good.

Cons:

My water did not drain from my tub

2026-09-14 • via Nuitee
J
Jeri • family_with_children • us
4
Cons:

The staf. I already paid but I was charged another fee.

2026-09-08 • via Nuitee
T
Torres • solo_traveller • us
10
2026-08-26 • via Nuitee
D
Daniel • solo_traveller • br
9
2026-08-23 • via Nuitee
J
Jamie • solo_traveller • us
9
2026-08-22 • via Nuitee
K
Kristaps • solo_traveller • lv
8
Nice place for stay.
Pros:

Nice and comfortable hotel, everything was ok. Clean rooms.

Cons:

I understand the reasons, but plastic forks and knifes is not my favorite ones. :)

2026-08-17 • via Nuitee
C
Charles • couple • us
1
The best thing was breakfast even though I had to wait a long time for the lady to fill up the empty items.
Pros:

Location

Cons:

Stain nasty looking furniture. The air conditioner roared all night long. When I told the desk lady she acted like she didn’t care. I tried to let her hear it over the phone and she said she didn’t hear anything. I videoed the sound.

2026-08-12 • via Nuitee
K
Kameron • solo_traveller • us
10
2026-08-06 • via Nuitee
J
Jessica • family_with_children • us
10
2026-08-03 • via Nuitee
T
Tom ? • solo_traveller • us
8
2026-07-23 • via Nuitee
E
Eric • couple • gb
8
I like the shuttle bus. We were picked from Mobile Airport. Thanks very much. We are grateful
Pros:

Good breakfast.

2026-07-15 • via Nuitee
K
Keilani • solo_traveller • us
10
2026-07-08 • via Nuitee
J
Janet • couple • us
10
The room was extremely clean and comfortable.
Pros:

Clean and very comfortable

Cons:

None

2026-07-07 • via Nuitee
S
simon • solo_traveller • us
10
Pros:

The cleanliness. The location

Cons:

The selection of channels on the tv

2026-07-06 • via Nuitee
A
Alicia • solo_traveller • us
9
Pros:

I liked the location. I was close to everything I needed.

2026-07-05 • via Nuitee
K
Kelly • extended_group • us
9
Clean facilities, excellent location
Pros:

Location was perfect

Cons:

Pillows were flat

2026-06-30 • via Nuitee