Mandolay Hotel Guildford

Hotels
8.8 (3043 reviews)
36-40 London Road , Guildford , GB
+44 1483 303030

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Variety in breakfast
Cons:
Noise disturbances
Overpriced for some

Categories

Cleanliness
8.28
General sentiment of cleanliness was mentioned positively in several reviews but noted some noise disruptions.
Service
9.25
Staff were described as friendly and helpful across multiple reviews.
Location
9.29
The hotel is frequently praised for its excellent location.
Room Quality
8.24
Rooms are noted to be clean and comfortable; however, some guests were disappointed by room size and noise.
Amenities
8.77
Amenities such as bar, restaurant, and Nespresso in the room received positive feedback but some found them inadequate.
Value for Money
8.23
Some reviews indicated it was overpriced for the experience provided.
Food and Beverage
9.28
Breakfast received high praise for its variety and quality.
Overall Experience
9.05
Overall sentiment was positive, with many declaring intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:32

Property Description

Luxurious Accommodation and Facilities

The Mandolay, a 4 Star hotel near Guildford's center, offers a blend of luxury and independent charm. With 78 beautifully styled rooms and suites, featuring modern amenities and Osborne and Little decor, it stands out as the top choice in the area.

Award-Winning Dining and Lounge

Indulge in delectable dishes at the Grill, using locally sourced produce for a memorable dining experience. Unwind at Bar 36 or the lounge with a drink or light meal, enjoying the cozy ambiance and top-notch service.

Convenient Location and Unique Experiences

Located minutes away from Guildford's attractions and transportation, The Mandolay provides convenience and surprises. From Egyptian cotton sheets to high-speed internet, every detail is designed to offer a unique and memorable stay.

Book now for an unforgettable experience at The Mandolay Hotel Guildford.

Important information:

Please note that parking spaces are available for an additional cost.

Secure luggage storage is available after check out from 11 am-4 pm for £5 per room.

Please note that an additional charge will be applied for early check-in or late check-out.

The hotel asks for GBP 50 pre-authorization per room from a physical valid credit or debit card with chip and pin upon arrival. If not used for extras, the GBP 50 is not charged, and the bank or card provider is notified of its release immediately upon departure.

When traveling with pets, please note that an extra charge of GBP 25 per night applies.

Please note that a maximum of 2 dogs are allowed per room.

Please note that pets are only allowed in Double -Medium & Double- Executive rooms.'Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LON

Location

Guest Reviews

8.8
Based on 3043 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 9.28
Overall Experience: 9.05
P
Pamela • couple • us
10
2026-10-17 • via Nuitee
M
Marina • couple • gb
10
Such a lovely day, I will definitely be returning. The facilities were fantastic. The staff were all so lovely. I cannot
Pros:

I stayed the night for Work and it was absolutely incredible. I will hundred percent be returning. The Staff were so lovely and when above and beyond especially the receptionist we were very kindly guided to our room. The room itself was absolutely lovely. I will definitely be returning.

2026-10-16 • via Nuitee
H
HAZEL JANE • couple • gb
4
Won't stay here again
Pros:

Bed linen and bed comfortable

Cons:

Room tiny and very overpriced. Got two bruises from the toilet roll holder in teeny tiny bathroom. Dirty marks on walls.

Hotel guests expected to pay £20 for parking on top of expensive room rate - extortionate!

2026-10-14 • via Nuitee
C
Caroline • couple • gb
8
Pros:

Very comfortable with warm and friendly staff

Cons:

£5 fee to leave your luggage

2026-10-13 • via Nuitee
G
George • couple • gb
8
2026-10-13 • via Nuitee
G
Gemma • couple • gb
5
As above - inadequate.
Pros:

The location.

Cons:

The room, bed and bathroom facilities were tiny for the rate we paid - not good value at all. We also woke in the morning to find a note under our door requesting that we didn’t use the toilet or shower facilities because of an issue. The hotel should have offered a refund or some level of compensation for this and I honestly cannot believe that this wasn’t offered.

2026-10-12 • via Nuitee
K
Kerstin • family_with_children • es
8
2026-10-12 • via Nuitee
A
Adrian • solo_traveller • gb
9
Great stay in comfortable surroundings in central Guildford
Pros:

Friendly staff, nice bar / restaurant.

Cons:

Nothing

2026-10-12 • via Nuitee
N
Nigel • solo_traveller • gb
6
2026-10-12 • via Nuitee
G
gina • solo_traveller • gb
8
Pros:

Great service, good location, nice bar area and tasty breakfast.

Cons:

The room was a bit tired. The wardrobe smelt of mould and the water didn't drain away in the bath when having a shower.

2026-10-12 • via Nuitee
L
Lorenzo • couple • au
9
2026-10-12 • via Nuitee
A
Andrew • couple • gb
10
2026-10-11 • via Nuitee
C
Christina • solo_traveller • gb
8
Perfect for my long weekend
Cons:

The full-length mirror in my snug room was on the wrong wall. I could not see all of myself without moving the bed (with difficulty).

2026-10-11 • via Nuitee
C
Chris • solo_traveller • gb
8
Lovely staff, beautifully maintained bedroom and bar so very pleasant to return to after tiring day
Pros:

Excellent. Bar light food all day

Cons:

Large overhead shower in tiny shower room washed hair every day without option

2026-10-11 • via Nuitee
V
victor • couple • es
10
2026-10-10 • via Nuitee
O
Ojoniyi Edna • solo_traveller • gb
10
Pros:

Great stay! Comfortable room, pleasant atmosphere, and good overall experience. Would recommend!

Cons:

the creeky sound on the wooden floor walking to the bathroom at night.

2026-10-10 • via Nuitee
S
Stephen • solo_traveller • gb
10
2026-10-09 • via Nuitee
B
Beatrix • couple • gb
8
Great accommodation but I would dine elsewhere
Pros:

Very helpful staff and room was perfect for our needs. Very accommodating and welcoming for our dog

Cons:

The food in the restaurant was very average

2026-10-09 • via Nuitee
C
Capaldi • couple • gb
8
2026-10-08 • via Nuitee
I
Irene • extended_group • gb
9
Very clean and comfortable
Pros:

Perfect stay... But the room was a bit small for 3 adults in my mind

Cons:

Was all good

2026-10-08 • via Nuitee