Mandolay Hotel Guildford

Hotels
8.8 (3043 reviews)
36-40 London Road , Guildford , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Variety in breakfast
Cons:
Noise disturbances
Overpriced for some

Categories

Cleanliness
8.28
General sentiment of cleanliness was mentioned positively in several reviews but noted some noise disruptions.
Service
9.25
Staff were described as friendly and helpful across multiple reviews.
Location
9.29
The hotel is frequently praised for its excellent location.
Room Quality
8.24
Rooms are noted to be clean and comfortable; however, some guests were disappointed by room size and noise.
Amenities
8.77
Amenities such as bar, restaurant, and Nespresso in the room received positive feedback but some found them inadequate.
Value for Money
8.23
Some reviews indicated it was overpriced for the experience provided.
Food and Beverage
9.28
Breakfast received high praise for its variety and quality.
Overall Experience
9.05
Overall sentiment was positive, with many declaring intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:32

Property Description

Luxurious Accommodation and Facilities

The Mandolay, a 4 Star hotel near Guildford's center, offers a blend of luxury and independent charm. With 78 beautifully styled rooms and suites, featuring modern amenities and Osborne and Little decor, it stands out as the top choice in the area.

Award-Winning Dining and Lounge

Indulge in delectable dishes at the Grill, using locally sourced produce for a memorable dining experience. Unwind at Bar 36 or the lounge with a drink or light meal, enjoying the cozy ambiance and top-notch service.

Convenient Location and Unique Experiences

Located minutes away from Guildford's attractions and transportation, The Mandolay provides convenience and surprises. From Egyptian cotton sheets to high-speed internet, every detail is designed to offer a unique and memorable stay.

Book now for an unforgettable experience at The Mandolay Hotel Guildford.

Important information:

Please note that parking spaces are available for an additional cost.

Secure luggage storage is available after check out from 11 am-4 pm for £5 per room.

Please note that an additional charge will be applied for early check-in or late check-out.

The hotel asks for GBP 50 pre-authorization per room from a physical valid credit or debit card with chip and pin upon arrival. If not used for extras, the GBP 50 is not charged, and the bank or card provider is notified of its release immediately upon departure.

When traveling with pets, please note that an extra charge of GBP 25 per night applies.

Please note that a maximum of 2 dogs are allowed per room.

Please note that pets are only allowed in Double -Medium & Double- Executive rooms.'Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LON

Location

Guest Reviews

8.8
Based on 3043 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 9.28
Overall Experience: 9.05
L
lindsay • couple • gb
8
Would stay again but ask for different room
Pros:

Very nicely presented and clean

Cons:

Our room was in the basement and had no view, and the bathroom smelt sulphurous

2026-09-19 • via Nuitee
J
Jamie • couple • gb
9
2026-09-19 • via Nuitee
R
Ricky • couple • za
8
2026-09-19 • via Nuitee
A
Angus • solo_traveller • gb
4
Arguably the hotel with smallest bedrooms
Pros:

Location and parking by hotel. Friendly staff, especially waitressing and junior bar staff

Cons:

Room was tiny. No lift, basin cracked . Food mediocre, over friendly with maintenance staff in bar area. No coffee to be had from arrival to following day

2026-09-18 • via Nuitee
C
Cathrine • couple • se
8
Pros:

Stort , bra rum. Snyggt och fräscht, bra standard. Bra kaffe, Nespresso! Jättebra frukost. Bra läge!

2026-09-17 • via Nuitee
A
Ailsa • couple • gb
10
Would thoroughly recommend
Pros:

Everything was excellent. Good menu. Helpful and engaging staff. Super location.

Cons:

Nothing

2026-09-17 • via Nuitee
V
Verina • solo_traveller • gb
8
Pros:

Location

Cons:

Charge for leaving luggage after departure

2026-09-17 • via Nuitee
A
Ashley • couple • gb
9
Good hotel with good staff and rooms. Happy with price.
Pros:

Lovely hotel and comfortable LARGE room very impressed. Good bar/restaurant. Very good wines and good food and service.

Cons:

Thought £20 for parking at hotel was bit steep but car was secure so guess that’s a good thing.

2026-09-17 • via Nuitee
O
Oleksandra • solo_traveller • gb
10
2026-09-17 • via Nuitee
L
Laura • solo_traveller • gb
9
Pros:

Lovely hotel, just a couple of minutes from GLive. Rooms are clean, staff were accommodating and friendly. Nice bar area. Fantastic location.

Cons:

This was rectified quickly however when I arrived i was told I had been upgraded to a room on the 2nd floor rather than the lower ground snug I booked. I booked the lower floor as my husband is not to good with stairs. I didn't say anything at first and went to see the room. There is no lift so after climbing 2 flights of stairs I entered a room that was small, with a small bathroom. Checking my booking again the room I booked and paid for was better than said room so I returned to reception explained that I didn't feel the room was a upgrade as stated and requested my original booking which was given straight away. Only 1 small flight of stairs down and larger room with nice bathroom. I am only stating this to make others aware.

2026-09-16 • via Nuitee
I
Ian • solo_traveller • gb
8
Pros:

Location good,breakfast very good 👍

Cons:

Parking cost was a surprise, maybe needs more explanation on website.

2026-09-16 • via Nuitee
I
Itsik • couple • be
8
Pros:

Signature room was perfect

2026-09-16 • via Nuitee
F
FOTINI • extended_group • gr
10
2026-09-16 • via Nuitee
A
Alessandro • family_with_children • it
8
2026-09-16 • via Nuitee
J
joseph • solo_traveller • gb
5
Pros:

Convenient, clean.

Cons:

AC unit smelled of fish! I had to turn it off.

2026-09-16 • via Nuitee
A
Adilov • extended_group • uz
10
Если честно даже не знаю что им предложить у них всё на высшем уровне спасибо за всё
Pros:

Нас встретили с улыбкой и сын хозяина отеля Луи сам лично нас встретил и чемоданами помог это для нас редкое случай мы такого не ожидали .

2026-09-16 • via Nuitee
R
Richard • solo_traveller • gb
5
2026-09-15 • via Nuitee
C
Courtney • extended_group • us
5
Not great
Pros:

The breakfast staff were very nice

Cons:

Small rooms, very very small bathroom and shower, lots of steps throughout hotel to get to room, no one helped with bags

2026-09-14 • via Nuitee
T
Tiffany • couple • gb
8
2026-09-14 • via Nuitee
S
S • extended_group • gb
9
The location was great, rooms as described, decent breakfast. Staff very welcoming. Would definitely
Pros:

The location was great 5 min walk to town, rooms as described, decent breakfast. Staff very welcoming. Would definitely stay here again.

Cons:

Nothing

2026-09-14 • via Nuitee