Embassy Suites Tucson - Paloma Village

Hotels
Embassy Suites Hotels
9 (456 reviews)
3110 East Skyline Drive , Tucson , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Location
Service
Breakfast
Amenities
Cons:
Cleanliness
Room Noise

Categories

Cleanliness
8.23
Several reviews mentioned issues with cleanliness, including mold and slow drains.
Service
10
Staff, particularly Alondra, received high praise for excellent customer service.
Location
9.7
Location was frequently mentioned positively, highlighting its good surroundings.
Room Quality
8.24
Mixed reviews; some rooms were described as nice, while others had issues like noise and cleanliness.
Amenities
8.69
Amenities such as social hour and breakfast received positive feedback.
Value for Money
9.22
Generally seen as good value, though some had concerns about specific issues.
Food and Beverage
8.68
Food quality was generally good, with specific praises for breakfast items.
Overall Experience
9.23
Despite some negative aspects, the overall sentiment was mostly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:02

Property Description

Luxurious All-Suite Hotel in the Heart of Tucson

Spectacular Views and Modern Amenities
Experience the breathtaking views of the Tucson skyline from your spacious 2-room suite equipped with two 32-inch flat-screen TVs, high-speed internet, and convenient work areas. Enjoy the added comfort of microwaves and refrigerators in every suite.

Complimentary Breakfast and Evening Reception
Start your day with a delicious cooked-to-order breakfast at no extra cost and unwind in the evening at the complimentary Evening Reception. Take a refreshing dip in the outdoor pool or stay active in the state-of-the-art fitness center. Cap off your day with a relaxing bike ride around the charming neighborhood.

Ready to experience luxury and convenience in Tucson? Book your stay at Embassy Suites Tucson - Paloma Village now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TUS

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 456 reviews
Cleanliness: 8.23
Service: 10
Location: 9.7
Room Quality: 8.24
Amenities: 8.69
Value for Money: 9.22
Food and Beverage: 8.68
Overall Experience: 9.23
R
Ryan family_with_children us
10
2026-08-24 via Nuitee
K
Khrystyna family_with_children us
10
Pros:

Everything was wonderful! The breakfast was especially great, with a beautiful view. We really enjoyed our stay!

Cons:

The only thing we didn’t like was the additional fee for parking. We feel parking should be included in the room price.

2026-08-14 via Nuitee
G
Giovanna solo_traveller us
6
Pros:

The amenities at this property were great and provided an excellent experience. Additionally, the breakfast food was fantastic, and the breakfast staff was exceptionally welcoming and attentive. A big thank you to the breakfast team for providing such wonderful service!

Cons:

I am deeply disappointed by the poor customer service, lack of communication, and unresolved billing issues at this property.

When I checked in on July 16, the front desk agent was highly dismissive. She treated my routine questions about an unexpected parking fee as an inconvenience.

After getting to our room we called down to get extra towels. She assured us that someone would be up with them; no one came. I also remembered that I gave her the wrong license plate number so I called down AGAIN to update the existing parking details and request towels for a second time. She claimed it was updated and that someone was on the way; again no one came.

Despite doing everything right on my end, I was charged double for parking at checkout ($60). The agent on duty (different woman) stated she could not reverse the charge, but she wrote my concerns and information down and promised a manager would call me that following Monday.

It is now well past that deadline, and I have received zero communication and no refund.

2026-08-14 via Nuitee
P
Patricia family_with_children us
8
2026-08-13 via Nuitee
J
Judith solo_traveller de
9
Nice but pay parking
Pros:

Great location; large rooms with closet space to store luggage; fantastic pool; breakfast included

Cons:

You have to pay for parking-- in Tucson!? And I did not see/notice that when booking; Breakfast ended so early

2026-08-09 via Nuitee
A
Andrea couple us
9
Lovely vacation and attentive staff.
Pros:

Beautiful room

Cons:

Layout of the property for pool and gym required a lot of walking.

2026-08-04 via Nuitee
S
SP solo_traveller us
8
Pros:

The location and the size of the room

Cons:

Staff could be more welcomin

2026-07-24 via Nuitee
T
Tanya couple us
4
underwhelming. Won't stay at Embassy Suites again.
Pros:

The breakfast at Embassy Suites use to have a large selection. At this location same 3 things every day, scrambled eggs, bacon or shriveled up sausages and greasy potatoes. We have always stayed there because of the breakfast but no longer. Might as well stay at Holliday Inn, at least they have a Waffle Maker.

Cons:

The room we stayed in had no thermostat and we were so cold. The aircon unit was in the bedroom and ran all night and interrupted our sleep.

2026-07-19 via Nuitee
S
Scottie couple us
7
2026-07-15 via Nuitee
C
CHRISTIANA BOOTY solo_traveller us
10
Pros:

The suite exceeded my expectations. The entire staff was friendly and accommodating.

Cons:

No complaints.

2026-07-12 via Nuitee
K
Katie couple us
10
2026-07-09 via Nuitee
A
Anna solo_traveller pl
9
Pros:

Czystość, basen, pralnia, bliskosc do obu parkow Saquaro. Pierwsze w USA śniadanie, które zasługiwało na napiwek :)) a podróżuje przez pare Stanów

Cons:

Powinni dawać mapkę jak trafić do pokoju- dzieci nam się zgubiły pare razy;)

2026-07-05 via Nuitee
S
Sandy solo_traveller us
10
Pros:

Great location, very clean friendly staff. very comfortable

Cons:

The bath tub could be replaced rusted.

2026-06-27 via Nuitee
T
Timothy Johnson solo_traveller us
9
2026-06-25 via Nuitee
B
Braddock solo_traveller us
6
Pros:

Location

Cons:

The lights and the fan system as far as turning them on and off were very inconvenient

2026-06-25 via Nuitee
C
Comforthiker solo_traveller us
9
Pros:

Excellent stay with extended family. We all enjoyed the size of the rooms, the pool/gym facilities and the included breakfast was much better then the normal. We will stay again

2026-06-25 via Nuitee
M
Marilyn couple us
10
2026-06-25 via Nuitee
G
Gerard extended_group us
10
excellent
2026-06-24 via Nuitee
G
Gilda solo_traveller mx
10
Excelente ubicación con instalaciones prácticas, camas muy cómodas
Pros:

Habitaciones cómodas

Cons:

Muy bien ubicación

2026-06-20 via Nuitee
S
Sherpa49247119020 Family
6
N+Dirty bath floor
Pros:

Very bad housekeeping service, included the managers on duty. Bathroom floor dirty, reported 3 times after I did report via email to some our of hotel manager then they did apologize and solve issue.
Will not return at least for a while. Did check out and go to a nearby hotel for rest of trip.

2026-06-17 via Tripadvisor