Hampton Inn & Suites Birmingham-Hoover-Galleria

Hotels
•
Hampton Inn
8.5 (405 reviews)
4520 Galleria Boulevard , Birmingham , US
+1 205-380-3300

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Very clean rooms and facilities
Outstanding and helpful staff (named praised employees)
Convenient location near university, interstate, and dining
Good value for price / good rates
Breakfast praised by many (when stocked)
Pet friendly
Whirlpool tub
Cons:
Inconsistent breakfast availability / limited vegetarian options / long lines
Occasional strong weed smoke smell in hallway
Noisy air conditioning units affecting sleep
Some beds not comfortable; toilets lower than standard height
Damaged microwave door and electrical plug-ins in some rooms
Crowds (bus loads/high school groups) during some stays

Categories

Cleanliness
9.5
Repeatedly described as very clean across multiple reviews; guests frequently praise room and facility cleanliness.
Service
9.5
Staff repeatedly called outstanding, helpful and friendly (named employees like Carol and Paige praised); service is a clear strength.
Location
9
Many reviewers cite great, convenient location near the university, interstate and eateries; one mention that the driveway/entry is hard to get into.
Room Quality
7.5
Rooms are often comfortable and beds praised, but several guests noted issues (some beds not comfortable, low toilets, loud AC, damaged plug-ins, microwave door broken).
Amenities
8
Amenities like breakfast service, whirlpool tub and pet-friendly policy are positives; some facility items (AC noise, plug-ins, microwave) had problems.
Value for Money
9
Multiple comments cite excellent value and good rates (including value for visitors to Southern Adventist University).
Food and Beverage
7
Mixed breakfast experiences: several reviewers enjoyed the breakfast and staff running it, while others reported running out of items, limited vegetarian/warm options, long lines or not enough selections.
Overall Experience
8.5
Overall impressions are strongly positive with many saying they'd return and labeling the stay great; isolated negatives (hallway weed smell, breakfast supply issues, occasional crowds) temper but do not dominate the overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Convenient Location
Located just off Interstate 459, our Birmingham Hampton Inn is the perfect base for exploring the Southeast. Enjoy easy access to the nearby Riverchase Galleria, one of the largest shopping centers in the region.

Comfortable Rooms and Amenities
Relax in our well-equipped rooms featuring seating areas, work desks, microwaves, and fridges. Stay connected with free Wi-Fi and unwind in front of a 32-inch LCD HD TV. Take advantage of our on-site business center, gift shop, fitness center, and indoor pool.

Scenic Surroundings
Nestled in the foothills of the Appalachian Mountains, our Hampton Inn offers a tranquil setting near Oak Mountain State Park. With Downtown Birmingham just a short drive away, the best of both worlds is at your fingertips.

Book your stay at Hampton Inn & Suites Birmingham-Hoover-Galleria now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHM

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 405 reviews
Cleanliness: 9.5
Service: 9.5
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 9
Food and Beverage: 7
Overall Experience: 8.5
M
monica • solo_traveller • us
8
very good.
Pros:

Carol in the breakfast area was great. She helped me make my waffle safely.I was not sure how to use the machinery.Thanks Carol

2026-11-06 • via Nuitee
M
Mary F • couple • us
9
Pros:

Very clean and quiet. Staff was friendly and breakfast was very good.
We were traveling with our mini Schnauzer and he was comfortably crated at night.

2026-11-02 • via Nuitee
A
A Brian • couple • us
10
2026-11-01 • via Nuitee
J
John David • couple • us
10
2026-11-01 • via Nuitee
M
Michele • couple • us
10
2026-10-28 • via Nuitee
E
Edward • couple • us
10
2026-10-20 • via Nuitee
L
Latonya • solo_traveller • us
10
2026-10-16 • via Nuitee
E
Ellen • couple • us
7
The weed smell in the hallway was awful. Otherwise the stay was great.
Pros:

Convenient

Cons:

The whole floor stunk with weed smoke.

2026-10-14 • via Nuitee
F
Francine • couple • us
10
We will be back overall GREAT place to stay
Pros:

Location was great

Cons:

Microwave door was messed up

2026-10-14 • via Nuitee
B
Billy • family_with_children • us
9
Staff was outstanding
Pros:

Exceptional Staff

Cons:

Plug ins for electronic devices damaged

2026-10-12 • via Nuitee
J
James A • solo_traveller • us
8
Nice place to stay, but hope you're not hungry at Breakfast time...
Pros:

Clean, Comfortable and Convenient.

Cons:

They ran out of Breakfast items, milk, eggs, etc, and I overheard one of the kitchen employees complaining about having to "Go back to the drawing board"... But no more food ever came out.
Mighty Poor Breakfast and Attitude if you ask me

2026-10-07 • via Nuitee
T
Tommy • solo_traveller • us
8
2026-09-16 • via Nuitee
R
Roxie • solo_traveller • us
10
Very nice employee
Pros:

The breakfast was so good and I eat there both morning. It was very organized beautiful and so clean and the coffee was absolutely set up very nice and the coffee was so good . I enjoyed my time eating breakfast there and all the sweet ladies there in the cafeteria was so sweet and especially Paige

Cons:

Nothing

2026-09-14 • via Nuitee
V
Van • solo_traveller • us
9
Great experience and not crowded
Pros:

Clean

Cons:

Toilet were very short and low, not standard height.

2026-09-12 • via Nuitee
B
Brittney • couple • us
10
2026-09-12 • via Nuitee
R
Richars • couple • us
10
Very Good. We will stay at the next visit as well. We have Family in the area.
Pros:

There was a lady from the kitchen by the name of Carole. She was EXCELLENT. The food was excellent as well

Cons:

The location is hard to get into. We have stayed several times at this location.

2026-09-11 • via Nuitee
S
Sue • family_with_children • us
8
2026-09-07 • via Nuitee
C
Cameron • solo_traveller • us
10
2026-08-31 • via Nuitee
T
Takako • extended_group • us
9
Pros:

Very clean and good rate for southern Adventist University. Very close to Souther Adventist University

Cons:

Breakfast: more vegetarian menu for warm meals

2026-08-25 • via Nuitee
S
Senita • solo_traveller • us
10
Pros:

The room was very clean, the bed was comfortable.
The staff was very friendly and helpful. I was always greeted with a smile. The breakfast options were awesome and the food was delicious. The Hampton is the best. Everytime I stay at one, I'm pleased

2026-08-20 • via Nuitee