Holiday Inn - Salzburg City by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.5 (2196 reviews)
Sterneckstrasse 21 , Salzburg , at
+43 662 870408

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Clean bathrooms
Cons:
Noisy guests
Dated rooms
High breakfast costs

Categories

Cleanliness
7.25
Mixed reviews, one mention of cleanliness being satisfactory, but issues noted with room quality.
Service
8.25
Staff were reported as friendly and helpful, though training issues were mentioned.
Location
8.25
Location is convenient with supermarkets and public transport; some complaints about distance from main attractions.
Room Quality
6.75
Rooms were described as dated with several maintenance issues and comfort concerns.
Amenities
7.75
Basic amenities available, but lacking modern features like Netflix.
Value for Money
7.25
Price is considered reasonable for the quality offered, but some felt misled over extra costs.
Food and Beverage
6.75
Breakfast options are seen as too expensive for the value provided.
Overall Experience
7.75
Overall experience varied greatly among guests with equal parts of praise and criticism.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 23:22

Property Description

Convenient Location and Comfortable Accommodation

The Holiday Inn Salzburg City, an IHG Hotel, is ideally situated within walking distance of key attractions like the Mirabell Gardens and the Old Town. Guests can enjoy peaceful stays in well-appointed rooms equipped with modern amenities such as air-conditioning and complimentary coffee- and teamakers.

Modern Rooms and Amenities

The hotel boasts light-filled rooms with floor-to-ceiling windows, spacious bathrooms, and high-speed internet access, ensuring a comfortable and relaxing stay for all guests.

Delicious Dining Options and Parking Facilities

Start your day with a hearty breakfast buffet and unwind at the on-site bar offering a variety of snacks and beverages. For convenience, the hotel provides private outdoor and garage parking options, making travel hassle-free. Book now to experience a delightful stay at Holiday Inn Salzburg City.

Important information:

Please note that breakfast is not included in the extra bed rates and has to be paid additionally on site.

When traveling with pets, please note that an extra charge of 18.00 per pet, per night applies.

- Private garage parking space : EUR 20.00 per car and night - Public parking space : EUR 10.00 per car and night - Electric car charger: EUR 10.00 plus Private garage parking fee of EUR 20.00 per car and night,Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SZG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.5
Based on 2196 reviews
Cleanliness: 7.25
Service: 8.25
Location: 8.25
Room Quality: 6.75
Amenities: 7.75
Value for Money: 7.25
Food and Beverage: 6.75
Overall Experience: 7.75
G
Greet • solo_traveller • be
7
2026-07-25 • via Nuitee
K
Kai • solo_traveller • de
5
2026-07-22 • via Nuitee
M
Maria • family_with_children • gr
4
Disappointed
Pros:

Location near bus stop

Cons:

The room was not cleaned properly, the whole hotel needs renovation! Broken sink, broken wardrobe selves, kettle not working

2026-07-22 • via Nuitee
L
Leticia • couple • py
5
Pros:

Habitación amplia, camas amplias y cómodas.

Cons:

Habitación con olor a humedad.
No funcionaba el aire acondicionado y hacía mucho calor.
Fue un domingo y me dijeron que recién al día siguiente se vería pues no estaban los encargados de mantenimiento.
Me dieron un ventilador pequeño que a penas soplaba.

2026-07-20 • via Nuitee
L
Lina • family_with_children • se
8
2026-07-19 • via Nuitee
W
Wolfgang • couple • at
7
Hotel, Lage sind insgesamt ok. Es entsprricht insgesamt einem Hotel, welches für Kurzaufenthalte ist
Cons:

Das Fernsehgerät ist leider nur für Radiobeiträge freigeschalten. Schade

2026-07-19 • via Nuitee
A
Artur • solo_traveller • de
8
Pros:

Lokalizacja i sprawna klimatyzacja.

Cons:

Trochę ubogie śniadanie. Mógłby być większy wybór.
W łazience zamiast wanny powininna być kabina prysznicowa.

2026-07-19 • via Nuitee
M
Müller • solo_traveller • at
3
Cons:

Klimaanlage ab dritter Nacht defekt. Vorhangstanhe samt Dübel und Schrauben von der Decke gerissen. Badezimmerheizkörper verrostet und somit undicht! Personal überfordert bzw überlastet.

2026-07-17 • via Nuitee
A
Anika • family_with_children • de
5
Cons:

Wir hatten Schimmel an der Decke im Badezimmer. Ein Zimmertausch war nicht möglich, weil das Hotel ausgebucht war.

2026-07-16 • via Nuitee
M
Michael • family_with_children • us
3
Pros:

The location

Cons:

I booked this place because our previous experience had been great and it had strong air conditioning. This stay the air conditioning was nonexistent one of our rooms was hotter than outside the other was equivalent to outside

2026-07-14 • via Nuitee
S
Szilárd • couple • hu
7
2026-07-14 • via Nuitee
M
McGee • family_with_children • us
8
2026-07-14 • via Nuitee
T
Tapani • couple • fi
4
Hotelli pilasi Salzburgin, mutta toki paikallinen kulttuuri, jossa viikonloppuna ei ruokaa ja juomaa ole saatavissa juur
Pros:

Huone oli siisti ja kivasti sisustettu.

Cons:

Ilmastointi ei toiminut. Koko hotelli oli valittu, koska siellä oli ilmastointi. Kuumat yöt, kova liikenne ikkunan takana. Nukkumisen voi unohtaa. Kompensaatio vahingosta oli olematon 20% aamiaisten ja autopaikan hinnasta. Ilmastointia käytiin katsomassa kaksi kertaa ilman tulosta. En voi suositella maksaville asiakkaille.

2026-07-13 • via Nuitee
A
Anoop • solo_traveller • us
8
2026-07-13 • via Nuitee
S
Schweiger • solo_traveller • at
7
Holiday Inn
Pros:

Frühstück gute Auswahl. Lage in der Stadt

Cons:

Zimmer nicht sehr sauber.
Spinnenweben im Schrank.
Bettwanzen im Bett.
Nach Erwähnung bei der Rezeption inklusive Foto kam nur: Danke für Info.

2026-07-12 • via Nuitee
S
Selina • solo_traveller • at
3
Leider keine Empfehlung!
Pros:

Das Frühstück war okay.

Cons:

Leider keine Empfehlung!
Das Badezimmer schimmelt (Decke, Wände, multiple Fugen auch neben dem Waschbecken), das Zimmer riecht, die Möbel sind alt und beschädigt - teils mit Klebeband geklebt.
Das Preis Leistungsverhältnis stimmt überhaupt nicht - vor allem, da zusätzlich noch 20€ Parkgebühren pro Nacht und Ortstaxe dazu kommen.
Weiters gibt es einen Gemeinschaftsbalkon. Einen kleinen Kühlschrank gibt es nicht. Der Safe war defekt!
Das Personal war teilweise unfreundlich.
Für diesen Preis war der Aufenthalt leider unzumutbar.

2026-07-12 • via Nuitee
B
Bettina • solo_traveller • at
8
2026-07-12 • via Nuitee
R
Ramos • couple • de
9
Pros:

Muy comodo

Cons:

El baño olia un poco a desague

2026-07-11 • via Nuitee
S
Shruti-Pramod • Family • Bengaluru, Bangalore District, Karnataka
6
poor service from the front desk
Pros:

Stayed here on the night of June-28, 2026 in room 212.
This room opens to a shared balcony with patio furniture accessible from all other rooms on the floor. They had provided dove brand's body wash, body lotion, hand wash, shampoo & conditioner in the bathroom & a complimentary still water bottle in the room.

This hotel is located opposite the Dorint hotel & resort. Ate a continental breakfast here on the morning of June-29, 2026.

Upon checking in, our group's multiple room key cards were NOT activated & flashed red upon placing them on the door reader & we had to take them back to reception to which we were given told by the lady wearing glasses at the front desk that she had forgotten to enable them!

It is the front desk manager / in charge's job to check that the room key cards are all enabled before handing them over to the guests to prevent inconveniencing them from coming down just for this all over again, specially when they are tired from a full day's touring and would just like to rest.

2026-07-10 • via Tripadvisor
K
Keith Corville • solo_traveller • ca
8
Pros:

Value. Comfortable beds.

2026-07-09 • via Nuitee