Riverside Hotel

Hotels
Independent
8.4 (201 reviews)
Beezon Road, Kendal, England, LA9 6FS , Kendal , GB

Pets allowed

Facilities

Meeting rooms
Fitness facilities
Free WiFi
Terrace
Sauna
Steam room
Elevator
Fitness facilities
Conference space
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean facilities
Cons:
Dated rooms
Barking dogs

Categories

Cleanliness
7.6
Some reviews mention rooms that are dated and could use re-decoration, but overall cleanliness is acceptable.
Service
9.1
Multiple reviews praise the friendliness and helpfulness of the staff.
Location
8.6
Conveniently located near Kendal town center with access to walks in the lakes.
Room Quality
7.6
Rooms are described as a bit dated, with some enjoying pleasant views.
Amenities
8.1
Good facilities including a gym and spa, though some mention the pool could be larger.
Value for Money
9.1
Described as good value considering the amenities and services provided.
Food and Beverage
8.6
Food is noted to be good with options for dietary needs, and a pleasant dining experience mentioned.
Overall Experience
8.5
Guests express a generally positive experience with some specific criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:14

Property Description

Discover the perfect getaway at Riverside Hotel, where comfort meets convenience in the heart of Kendal.

Recreation and Relaxation
Unwind in our fantastic indoor pool, rejuvenate in the hot tub, or indulge in the soothing sauna. Our recreational amenities are designed for your relaxation and enjoyment.

Dining Delights
Savor exquisite meals at our River View Restaurant or grab a quick bite at our coffee shop/cafe. For a more personal touch, room service is available during limited hours, ensuring you always have delicious options.

Business and Connectivity
Whether you're planning an event or simply need to stay connected, our hotel offers a business center, complimentary Wi-Fi, and versatile meeting spaces to suit your needs.

Don't miss your chance to experience all that Riverside Hotel has to offer - book your stay today!

Important information:

  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Parking

    Parking height restrictions apply

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.4
Based on 201 reviews
Cleanliness: 7.6
Service: 9.1
Location: 8.6
Room Quality: 7.6
Amenities: 8.1
Value for Money: 9.1
Food and Beverage: 8.6
Overall Experience: 8.5
C
Chris solo_traveller gb
8
Pros:

Well located with good staff. Perfect for a work stopover. I have used this hotel many times during last 10 years and they do seem to have updated something every time I visit.

2026-05-30 via Nuitee
S
Simon couple gb
5
Disappointing standards of cleaning in room 404!
Pros:

The staff were very pleasant.

Cons:

We were in room 404. The level of care taken with this room was very poor, Bathroom tiles not clean. Dirty cup. The wall lights were very dusty and hadn't seen a damp cloth in some time. The worst thing was the fan in the wardrobe. It was a really warm day so i put the fan on, unfortunately I had not checked before switching it on that it was covered in a thick amount of furry dust and crud. Once I switched this on the dust particles filled the room. allergies the rest of the night for me. Very unpleasant.
I explained all to the receptionist when checking out, she did apologise and said she would inform the manager. Very disappointing visit!

2026-05-30 via Nuitee
T
Theresa couple gb
8
2026-05-30 via Nuitee
S
Simon couple gb
8
Good location, choose room carefully.
Pros:

Good,location. Nice breakfast, two nice evening meals

Cons:

Long route with stairs up and down to room (312) and laundry room was noisy next door.
Slow draining sink and toilet.

2026-05-30 via Nuitee
A
Angela solo_traveller gb
7
Good value central Kendal hotel with parking
Pros:

Very helpful staff. A lot of facilities included in price - pool, leisure centre, dining areas.
Good size room and bathroom. Comfortable quality beds and bedding.
Excellent views from all guestrooms and dining areas of the river.
Liked bar area - modern and spacious
Excellent hotel parking area adjacent to hotel. Good central town location - yet quiet.

Cons:

Slightly shabby decor in rooms and corridors.
Downstairs bar toilets need attention - poor.

2026-05-29 via Nuitee
M
Margaret couple gb
6
nice hotel and lovely staff
Pros:

the spa

Cons:

the parking was very limited and awkward

2026-05-28 via Nuitee
J
James solo_traveller gb
8
Pros:

Location was excellent lovely views of the river

2026-05-28 via Nuitee
N
Neil solo_traveller gb
8
2026-05-28 via Nuitee
C
Christopher solo_traveller gb
8
Pros:

Good bar / restaurant on hand. Lovely riverside room with view. Friendly staff.

Cons:

People passing our room talking loudly at 0600.

2026-05-28 via Nuitee
M
Megs couple gb
9
Very pleasant stay with friendly helpful staff. Car parking very convenient.
Pros:

Very pleasant room with river view. Swimming pool was an added attraction.

2026-05-27 via Nuitee
M
Miles couple gb
10
Brilliant start to holiday
Pros:

Staff very helpful. Offered to take our bags to our room. Dogs made welcome with treats and special arrangements for breakfast if you didn't want to leave animal in room

Cons:

Nothing

2026-05-27 via Nuitee
J
Jacqueline couple gb
10
Nice central hotel with river views.
Pros:

Lovely riverside location. 10 minutes walk into Kendal centre. Secure and covered car park. Very helpful staff.

2026-05-27 via Nuitee
L
Lucy couple gb
5
Disappointing
Pros:

Good location and easy parking

Cons:

Electrical sockets in the rooms didn’t work by the beds (on both sides) and then the table lamp came on by itself at 7.15am (and the plugs started working) so clearly dodgy electrics. You could hear next doors conversation through the interconnecting door (they weren’t being too loud, just terrible acoustic protection between rooms). The shower was difficult to get to the right temperature as the control was broken.
We were told when we arrived we had to wait to check in after a bus load of arrivals even though they weren’t even in the building when we arrived.

2026-05-27 via Nuitee
C
Colin family_with_children gb
9
2026-05-26 via Nuitee
R
R&R HOLIDAY CLUB couple gb
4
Not very welcoming, The room smelt and the bathroom was dirty
Cons:

Grubby dirty and smelly

2026-05-26 via Nuitee
M
Matt solo_traveller gb
9
Pros:

Great location, relaxed atmosphere.

2026-05-26 via Nuitee
M
Mark solo_traveller gb
9
Great location and lovely staff
Pros:

Brilliant location. Helpful staff. Serviceable breakfast offering.

Cons:

Shower screen could have been sealed better.
Mouldy ironing board.
Staff training at reception seemed to go on all weekend

2026-05-26 via Nuitee
N
Nico couple gb
8
Really good location and perfectly acceptable for the money we paid. Breakfast is great
Pros:

Great location and staff were super friendly

Cons:

The bed in the room was quite small

2026-05-24 via Nuitee
E
Elena solo_traveller ru
10
2026-05-23 via Nuitee
A
Anna family_with_children gb
8
2026-05-22 via Nuitee