Hilton Garden Inn West Palm Beach Airport

Hotels
•
Hilton Garden Inn
8.3 (301 reviews)
1611 Worthington Road , West Palm Beach , US
+1 561-472-5956

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms and well-maintained common areas (frequent praise)
Excellent location (close to downtown, shopping and airport)
Helpful and friendly front-desk staff
Comfortable stay for many guests
Cons:
Room functional issues (broken fridge, toilet/shower problems, soft pillows, broken bed)
Pool out of service / no indoor pool when raining
Extra charges (parking fee, breakfast not included)
Food service issues: rude cook, slow restaurant service

Categories

Cleanliness
8.4
Mostly positive: multiple guests praised excellent cleanliness of rooms and common areas, but several reports of issues (mold in shower, unclean carpet by lifts, damaged/toilet problems) lowered the score slightly.
Service
9.5
Generally strong: reception and many staff described as helpful and friendly, with specific praise for responsive front-desk assistance; isolated negative incidents (rude breakfast cook, understaffed restaurant) noted but were not the majority.
Location
9.9
Very positive: repeatedly praised for being close to downtown, shopping, Cityplace and the airport. A few mentions of road noise for some rooms, but location is a clear strength.
Room Quality
7.3
Mixed to below-average: many guests found rooms clean and organized, but there are multiple reports of functional problems (fridge not working, loose shower handle, continuously running toilet, broken bed) and comfort issues (pillows too soft).
Amenities
7.8
Average: facilities are generally nice when available, but frequent complaints about the pool being out of service or no indoor pool when it rains, and extra daily parking fees reduce perceived amenity value.
Value for Money
6.5
Negative: several guests felt rates were high for the experience (specific examples of expensive room charges and a multi-room stay they deemed not worth the cost), plus additional charges for parking and breakfast impacted perceived value.
Food and Beverage
7
Mixed: some guests praised the breakfast as delicious, but there are multiple reports of rude kitchen staff, slow restaurant service, and breakfast being charged extra which lowered satisfaction.
Overall Experience
10
Predominantly positive: many guests reported comfortable, enjoyable stays with excellent cleanliness and location; while there are notable negative incidents for some visitors, the majority of reviews describe a pleasant experience and willingness to stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Convenient Location

Located just minutes away from Palm Beach International Airport and popular city attractions, the West Palm Beach Airport Hilton Garden Inn offers easy access to key destinations.

First-Class Amenities

Enjoy top-notch facilities including an on-site restaurant, free WiFi, a fitness center, an outdoor pool, and a terrace, ensuring a comfortable and convenient stay.

Spacious Accommodations

Relax in well-appointed rooms equipped with modern amenities such as flat-screen TVs, microwaves, and refrigerators, providing all the comforts of home during your visit.

Experience the perfect blend of convenience and luxury at the West Palm Beach Airport Hilton Garden Inn - book your stay now for an unforgettable hotel experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PBI

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 301 reviews
Cleanliness: 8.4
Service: 9.5
Location: 9.9
Room Quality: 7.3
Amenities: 7.8
Value for Money: 6.5
Food and Beverage: 7
Overall Experience: 10
S
Sergei • couple • us
8
2026-10-31 • via Nuitee
B
Brian K • solo_traveller • bs
8
2026-10-29 • via Nuitee
C
Claude • couple • us
3
Pros:

Nice

Cons:

Clean

2026-10-26 • via Nuitee
I
Isvan • couple • us
9
it was really pleasent
Pros:

room was clean and organized, breakfast was really delicious, excellent location, quiet environment.

Cons:

no room service

2026-10-26 • via Nuitee
A
Andrew • couple • us
9
Pros:

I liked everything except having to pay $254 for a king room when usually its way less.

Cons:

The pillows are too soft.

2026-10-22 • via Nuitee
P
Pedro • family_with_children • br
8
Pros:

Localização foi um ponto alto

Cons:

Café da manhã cobrado a parte

2026-10-19 • via Nuitee
T
Tina • extended_group • us
10
Cons:

NA

2026-10-12 • via Nuitee
L
Luz • family_with_children • us
3
Decepcion del Hilton
Pros:

Estaba limpio. Los del servicio muy amable.

Cons:

Primero fuimos con niños y nos dieron habitaciones separadas, luego la nevera no funcionó y no no la cambiaron hasta el otro día. El Toilet estaba dañado hasta el otro día no lo arreglaron. La cama estaba rota y no no la cambiaron. Encima cobran $5 por día de parking.
También el desayuno no está incluido esa parte de $10. Pagamos $791 por dos habitaciones por dos días. La verdad no vale la pena por todo lo ocurrido no volveremos a ese hotel.

2026-10-12 • via Nuitee
R
Richard • solo_traveller • us
8
2026-10-10 • via Nuitee
V
Valerie • extended_group • us
10
2026-09-19 • via Nuitee
K
Kevin • solo_traveller • us
10
Pros:

Amazing location to downtown and cityplace! So close to the airport too, almost impossible to miss your flight back home!

2026-09-18 • via Nuitee
C
Carey • solo_traveller • us
10
Overall, I had a great and enjoyable trip, with a comfortable stay, good food.
Pros:

The cleanliness of the hotel was excellent and made the stay feel much more comfortable. The room was clean, organized, and well maintained when I arrived, and the common areas throughout the hotel were also kept in great condition. The bathroom, bedding, floors, and furniture all appeared to be properly cleaned and cared for. Overall, the hotel’s attention to cleanliness created a welcoming environment and made the stay much more enjoyable.

Cons:

The only issue I experienced during my stay was that the refrigerator in the room was not working properly. While this was a little inconvenient, it did not take away from the overall experience. The hotel was clean, comfortable, and enjoyable, and the staff provided good service throughout my stay. Despite the refrigerator issue, I still had a pleasant stay and would consider staying here again.

2026-09-14 • via Nuitee
C
Channah • solo_traveller • us
10
2026-09-14 • via Nuitee
M
MGIHN • solo_traveller • nl
7
goed genoeg wanneer je op doorreis bent. Personeel is aardig en behulpzaam.
Pros:

De dame van de receptie was zeer hulpvaardig en aardig. Het was alleen heel druk op het moment dat ik haar om hulp vroeg, maar toen de rij bij de receptie weg was, kwam ze wel. De communicatie naar mij toe kon wel beter, omdat het al laat was, wilde ik gaan slapen in een kamer waar het licht in het halletje wel uit kon. Ze heeft me kunnen verhuizen naar een andere kamer daarna.

Cons:

de lamp in het halletje van de eigen kamer ging niet uit. Daardoor moest ik verhuizen. Ik wilde niet in een kamer slapen waar het licht niet uit kon. Verder vond ik het hier en daar niet heel schoon in het hotel, en bij de liften was het tapijt ook niet schoon op de verdieping waar ik verbleef.

2026-09-13 • via Nuitee
S
Stella • solo_traveller • us
10
2026-09-12 • via Nuitee
S
Stella • solo_traveller • us
10
Pros:

Had a lovely time!

Cons:

All good

2026-09-11 • via Nuitee
I
Iruegas • solo_traveller • us
10
2026-09-06 • via Nuitee
H
Hernandez • couple • us
10
2026-09-05 • via Nuitee
J
Julie • solo_traveller • us
9
2026-09-01 • via Nuitee
J
Johnson • couple • us
1
The breakfast cook was very rude . Me and my daughter went to order breakfast and it was within the time the kitchen clo
Pros:

The pool

Cons:

No inside pool because it rained the entire weekend

2026-09-01 • via Nuitee