Smiths At Gretna Green Hotel

Hotels
8.4 (2424 reviews)
Gretna Green , Gretna Green , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and accommodating staff
Cons:
Cleanliness issues
Poor quality mattress and heating

Categories

Cleanliness
7.48
Some reviews mentioned cobwebs and issues with room cleanliness.
Service
9.45
Staff were reported to be extremely helpful and friendly.
Location
8.99
Frequent mention of a great location and proximity to attractions.
Room Quality
7.94
Mixed sentiments; some positive while others reported poor mattress quality.
Amenities
7.97
General amenities mentioned positively, but some issues with cleanliness in rooms.
Value for Money
8.43
Good value reported, but some dissatisfaction with the room conditions.
Food and Beverage
8.48
Food quality was often praised, especially the breakfast variety.
Overall Experience
8.45
Overall positive experiences despite a few issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:27

Property Description

Historical Charm and Modern Comforts

Unforgettable Wedding Experience
Embrace the romantic history at the world-famous Old Blacksmith's Shop, creating timeless memories for wedding parties. Special requests catered to ensure a magical celebration.

Inspiring Design and Exceptional Facilities
Experience the perfect blend of tradition and modern comfort at Smiths at Gretna Green. Immerse yourself in the historical backdrop while enjoying top-notch facilities and professional hospitality.

Tailored Hospitality
Indulge in a stay filled with personalized care and attention to detail, ensuring a relaxed and memorable experience for all guests.

Book now to be a part of this unique blend of history and luxury at Smiths at Gretna Green.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Location

Guest Reviews

8.4
Based on 2424 reviews
Cleanliness: 7.48
Service: 9.45
Location: 8.99
Room Quality: 7.94
Amenities: 7.97
Value for Money: 8.43
Food and Beverage: 8.48
Overall Experience: 8.45
L
Lewis • solo_traveller • gb
9
2026-09-19 • via Nuitee
E
Elizabeth • couple • gb
10
Pros:

Location was ideal for us, 1/2 way between our holiday and our house.

2026-09-18 • via Nuitee
C
CAROLINE • couple • gb
8
Great hotel with lovely food.
Pros:

Great location for attending our friends wedding plus lovely food for the wedding breakfast and breakfast the next morning was great too. Room (40) very nice and bed comfy.

Cons:

Our friends stayed in a bensmoor cottage and it was very run down and needed refurbishment with stained wallpaper and carpets. Room also smelled of dogs.

2026-09-18 • via Nuitee
L
Lindsay • solo_traveller • gb
10
2026-09-16 • via Nuitee
A
Adrienne • couple • au
8
2026-09-16 • via Nuitee
D
David • couple • gb
10
2026-09-16 • via Nuitee
C
Christine • couple • gb
9
Perfect quite
Pros:

Very pleasant location. Staff always happy and assist with any issues.

Cons:

Nothing

2026-09-15 • via Nuitee
N
Nick • couple • es
8
Good
Pros:

Location rooms

Cons:

No food after 8.30pm nothing offered when arriving late no room service
Breakfast ok orange juice warm

2026-09-15 • via Nuitee
M
morag • solo_traveller • gb
8
Nice
Pros:

Large clean room, restaurant was lovely too

Cons:

Room 21 is right next to the kitchen fans so a droning noise till 11pm couldn't open window because of the noise, also couldn't put air con on as it was really noisy and rattled a lot, also the bathroom smelt very damp, mentioned this on check out and was told if u stay again don't except room 21,

2026-09-14 • via Nuitee
S
Smiles • couple • gb
8
Pros:

Breakfast basic buffet but nice.

Cons:

Meal at dinner was poor value and mistakes were made but rectified. Drinks at the bar were expensive

2026-09-14 • via Nuitee
D
Diane • couple • gb
10
2026-09-13 • via Nuitee
T
Thorne • solo_traveller • gb
10
2026-09-13 • via Nuitee
P
Patricia • solo_traveller • gb
10
Fabulous hotel, not just for weddings!
Pros:

Convenient location. Extensive parking. Courteous staff throughout. Beautiful room and facilities. Well maintained and decorated throughout. Good bar range. Extensive and vibrant lounge seating. Tasty breakfast with good choices. Hotel runs an attentive but relaxed atmosphere. Very enjoyable in every way

2026-09-13 • via Nuitee
A
Ashley • family_with_children • gb
6
Beautiful rooms and views from the front of the hotel
Pros:

The room was beautiful!
Had most things you need a handy little area to keep things and not have a messy room if you have lots with you. Hair dryer iron

The salon staff were fantastic all so nice and helpful!

Views are lovely as long as your on the front of the hotel the back looks onto a motorway but we didn’t hear it much tbh.

Cons:

The bed was very hard
The pillows where terrible
The travel cot mattress was a a waist of time my daughter slept with us as it was basically just a wooden board

The food was poor we have just been to a 2 day wedding so had 2 meals and 2 breakfasts the the pastry’s and things like fruit yogurts and juice were fine but as for the actual hot breakfast that wasn’t very good quality

2026-09-12 • via Nuitee
E
Elizabeth • couple • gb
9
Great hotel, good food, great breakfast.
Pros:

Location

Cons:

Staff were reluctant to serve us tap water

2026-09-12 • via Nuitee
M
Mandy • couple • gb
10
Fabulous hotel with great staff
Pros:

Without exception, every member of staff we interacted with was friendly & helpful. Special shout out to the girls in Spoilt Spa who fitted me in for a pedicure at short notice. It’s the pedicure I’ve ever had and my feet felt very soft afterwards. The restaurant food was excellent and good value too. Our room was spacious, and well equipped.

2026-09-11 • via Nuitee
A
Allan • couple • gb
8
Enjoyed
Pros:

Staff and room was excellent, our evening meal was exceptional

Cons:

Only disappointing thing was breakfast, we know it might have been busy but being a self service breakfast there was a shortage of plates at toast station, also when we arrived which was about 9 there was a shortage of eggs, sausages in fact everything that there was supposed to be for a breakfast.

2026-09-10 • via Nuitee
M
Mairi M • solo_traveller • be
10
Super stay!
Pros:

What a lovely hotel! I booked this last minute when travelling south and despite being there a short time, it was a great experience. Lovely room and bathroom, very polite and engaging staff, and super breakfast, particularly as I can't take gluten and hadn't put this on the reservation. The chef did a bespoke plate, which I really appreciated. The breakfast waiting team were very helpful too, and super friendly. The bedroom was spacious and nicely decorated. This time I was travelling solo but I'll definitely return with my husband in the future. The location for the M6 or A74(M) is super too.

Cons:

Nothing for me.

2026-09-09 • via Nuitee
E
Elizabeth • extended_group • gb
9
Pros:

Location

Cons:

Staff reluctant to serve water at the dinner table

2026-09-08 • via Nuitee
K
Kneale • solo_traveller • gb
8
Lovely quality hotel in great location
Pros:

Lovely hotel, good quality rooms and furnishings etc, comfortable beds, great shower and bathroom

Cons:

Breakfast was a bit of a let down, lots of staff not really doing much, had to do everything yourself and even had to go and ask for cutlery and plenty of food but just above average not great

2026-09-08 • via Nuitee