Hyatt Regency Al Kout Mall

Hotels
Hyatt Regency
9 (1829 reviews)
Al Dabbous Street, Block 12 , Kuwait , kw

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Excellent service
Clean and comfortable rooms
Polite and helpful staff
Cons:
Location is a bit far from the city center
Some service delays

Categories

Cleanliness
9.14
Specific sentiment from text: hotel is clean and well-maintained.
Service
9.61
Specific sentiment from text: staff is courteous, helpful and creates a welcoming environment.
Location
8.15
Specific sentiment from text: somewhat far from the city center.
Room Quality
9.1
Specific sentiment from text: rooms are comfortable.
Amenities
9.13
Standard quality for this hotel tier.
Value for Money
8.59
Standard quality for this hotel tier.
Food and Beverage
9.14
Specific sentiment from text: excellent service in the restaurant.
Overall Experience
9.11
Overall positive experience with notable staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:29

Property Description

Luxurious Accommodation
With 200 luxurious rooms and suites equipped with modern amenities like IP telephony and kitchenettes, Hyatt Regency Al Kout Mall ensures a comfortable stay for all guests.

Impressive Conference Facilities
State-of-the-art conference and banqueting facilities, including the Al Kout Ballroom and Meeting rooms, cater to all your business needs with high-tech equipment and elegant spaces.

Leisure and Fitness Options
From a rooftop swimming pool with controlled temperature to massage rooms, sauna, and a spa, the Club Olympus Leisure and Fitness Club offers ultimate relaxation. Additionally, the Business Centre is perfect for those mixing business with pleasure.

Experience luxury, convenience, and top-notch service at Hyatt Regency Al Kout Mall. Book your stay now!

Important information:

Please note that the 15% City Tax will be calculated on the total amount including the Service Charges.

Please note that guests must use a valid credit card at the time of booking. Debit cards can only be used upon arrival at the property.

Couples wishing to share a room must provide their original marriage certificate.

Only guests above 21 years old can check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KWI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for KWD 11.500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1829 reviews
Cleanliness: 9.14
Service: 9.61
Location: 8.15
Room Quality: 9.1
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 9.11
P
Passport58583319572 Family
10
Massage experience
Pros:

I tried the massage the deep tissue massage & it was amazing experience!
Leya the one who did it for me she's professional !
Relaxing atmosphere, and great attention to detail. I really enjoyed it and would definitely come back again. Highly recommended!

2026-06-13 via Tripadvisor
A
awashan Friends getaway
10
Excellence.
Pros:

Pushpa, Sandip, Matt, and Nessrine were phenomenal. Excellent service, and great quality of food. Thanks to the Chefs Bijay uttam and Tajes, and Unni for the great food. Worth the 5 star hotel experience.

2026-06-12 via Tripadvisor
T
tahani couple kw
10
Pros:

Very nice

Cons:

The room it was note comfortable

2026-06-12 via Nuitee
8
864fajera Friends getaway
10
I had so much fun in here and all the stuff is kind and they have a good behaviour with me
Pros:

Leya
Roy
Ruth
Allenie
Chafika
❤️

2026-06-10 via Tripadvisor
M
M1602GVfatmad Friends getaway
10
Thank you all ♥️
Pros:

Leya,Roy,Charla,Ruth,Jeebanti,Allene,
We are very happy from you all
Perfect service
The food is excellent
The pool is clean
The staff are so friendly and of course we will visit again ♥️
Thank you all ♥️♥️♥️

2026-06-10 via Tripadvisor
M
maryama22 Solo travel
10
Ladies day experience
Pros:

Location of the swimming pool-was perfect and the atmosphere was perfect , the value is satisfied, place was so clean, and the team was so helpful specially
Leya
Roy
Ruth
Jeebanti
Allende

2026-06-10 via Tripadvisor
O
olzhas extended_group kz
9
I would recommend this hotel to travellers! it is situated in Al Kout Mall which is quite practical.
Pros:

the staff was friendly and helpful. Ahmed, Mohammed and other guys were very professional. Breakfast was nice and catering team was very nice too. Rooms Manager Mr. Abdelmaksoud Awad and his team turned out to be as professional as Hyatt Regency team should be! I left my valuables in a room safe at the property - Hyatt Regency Al Kout Mall team contacted me at once, which was really nice!

Cons:

the pool on roof top area needs some repairs.

2026-06-10 via Nuitee
L
Loaiy couple ae
10
2026-06-10 via Nuitee
ابو سيف couple kw
9
يوم جميل ومريح جدا
Pros:

كل شي

Cons:

في موظفه لبنانيه كانت شوي عسره معانا

2026-06-10 via Nuitee
S
SAAD solo_traveller kw
10
2026-06-08 via Nuitee
7
788maysama Family
10
Swimming pool Alhayat regency
Pros:

Thank you for the beautiful experience it was so good and relaxing, the pool and the whole area was so clean , we enjoyed our time , thank you the staff Leya and Niranjan,Alenie,Roy

2026-06-06 via Tripadvisor
4
412raghavann Business
10
Excellent pleasant and peaceful
Pros:

Madan Bahadur and franscisco rebello has done his housekeeping and decoration woker profressionally and maintaned really well for my pleasent stay

2026-06-06 via Tripadvisor
M
MARZOUQ couple kw
8
اقامة ممتازة والشكر موصول للاخ فهد موظف الاستقبال ابو ركان رجل محترم واعتقد ان وجوده في الاستقبال هو سبب نجاح الفندق رجل
Pros:

موقع الفندق والدخول للمول التجاري بشكل مباشر من خلال الفندق

Cons:

الهدوء والنظافة

2026-06-06 via Nuitee
D
drhhisham Family
10
Very delicious food
Pros:

Excellent service and seating area was very comfortable seafood night was very delicious food thank you all of you really we enjoyed a lot thank you sandip manoj jevanti gomas untamed manager preeti junu amrita vijay gerril noor nasrine

2026-06-04 via Tripadvisor
S
salmaetshuaybm Family
10
Very good service
Pros:

That was amazing experience with seafood night at hyatt Regency al kout live cookall the seafood with Eunice test thre staff very good with taking care of us thank you sandip thiliban Manoj nasrine chef gomas uttam vijay geril anana amrita junu jevinty manager preety we will come again

2026-06-04 via Tripadvisor
S
Sightsee59828146379 Couples
10
Baderabutrky@gmail.com
Pros:

We went for seafood night at wahaj restaurent with my wife wanderfull place with very good food and helpfull staff thanks sandip chef gomas uttam vijaiy anjana junu thiliban manoj nasrine and we will visit again

2026-06-04 via Tripadvisor
T
Taleb couple kw
9
2026-06-04 via Nuitee
S
sarahdL9441PI Friends getaway
10
Everything was perfect🤍
Pros:

Leya,Chafika,Roy,Ruth,Jeebanti,Allenie

2026-06-03 via Tripadvisor
B
B3554AHrawana Solo travel
10
ladies pool
Pros:

Leya,Roy,Chafika,Geebanti,Ruth,Allenne
best team and amazing service loved it so much

2026-06-03 via Tripadvisor
S
Sulaiman family_with_children sa
8
2026-06-02 via Nuitee