The Chancery Pavilion

Hotels
7.9 (998 reviews)
135, Residency Road, , Bangalore , in

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice breakfast
Polite service
Cons:
Bad service
Cleanliness issues
Room quality concerns
Rude management

Categories

Cleanliness
6.9
Cleanliness was reported as an issue in several reviews, indicating a need for better upkeep.
Service
7.9
Service varied; while some reviews praise helpful staff, there were also negative mentions of rude management.
Location
9.4
Location consistently praised in reviews as a strong point.
Room Quality
6.4
Room quality noted negatively, with complaints about old carpet and issues with the bathrooms.
Amenities
7.4
Amenities noted as adequate but lacking in certain aspects. No specific complaints were provided.
Value for Money
8.4
Good value mentioned, but mixed feelings about the upgrade charges.
Food and Beverage
8.9
Food quality was praised in multiple reviews.
Overall Experience
7.9
Overall experience rated positively, yet marred by some negative experiences detailed in reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:34

Property Description

Luxurious 5-Star Accommodation
Located in the heart of Bangalore City, The Chancery Pavilion offers luxurious 5-star accommodation adorned with floor-to-ceiling windows, providing breathtaking city views.

Top-Notch Amenities
Indulge in a 24-hour fitness centre, 5 dining options serving delectable dishes, and stay connected with complimentary Wi-Fi throughout the property. Unwind with a relaxing body massage or maintain your fitness regime during your stay.

Convenience at Your Fingertips
Enjoy modern décor and warm wall colors in well-equipped guestrooms featuring minibars and flat-screen TVs. Benefit from car rental services, complimentary parking, and ticketing assistance at the business centre for a hassle-free stay.

Ready to experience luxury and convenience at The Chancery Pavilion? Book your stay now and elevate your Bangalore experience!

Important information:

Visitors are not permitted into the room zones and/or rooms. If any visitors has come to meet a room guest, the meeting should be done in the public areas such as coffee shop/restaurant or lobby lounge.

Please note that guests are required to produce a valid ID proof at the time of check in. All Indian guests are required to present a valid photo ID proof (Voter's ID, Driving License, Aadhar Card, any other ID with address approved by the Government of India). All international guests are required to present a valid passport and visa.

Chancery Pavillion Hotel holds the rights to Pre Authorize guest credit card by 01 night prior to arrival to confirm all its reservations.

Please note that all Special Requests are subject to availability and additional charges may apply. Supplement charges will be applicable for Christmas/New Year or other Festive dates. Please contact the hotel for details.

Swimming Pool closed for maintenance until 15th October 2024.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BLR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People 13 years old and over stay for Rs. 1,500 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 998 reviews
Cleanliness: 6.9
Service: 7.9
Location: 9.4
Room Quality: 6.4
Amenities: 7.4
Value for Money: 8.4
Food and Beverage: 8.9
Overall Experience: 7.9
S
Shankar solo_traveller au
10
Some of the best staff . Great experience, Great location.Very good value for money
Pros:

The staff were exceptional at every single point. The staff at the breakfast area need special mention. They were genuinely caring. Kept coming to the table and asked if i need anything more. Staff were very responsive. I even got to speak to the young operations manager who keenly listened to the feedback and implemented some of them instantly. The hotel exceeded my expectation espescially after reading some of the negative reviews. Cant beat the location, close to all the important locales of Bangalore. Value for money. One of the best hotel experiences in the world

Cons:

Negative comments in the reviews

2026-05-20 via Nuitee
A
Achath solo_traveller ae
10
2026-05-20 via Nuitee
V
vinod kumar couple nz
5
Pros:

I think the room was clean and comfortable

Cons:

They first said they don’t have bookings from 10th may
My bookings started from 11th may however with the help of their staff I booked from 10th onwards
I showed the name of the staff who confirmed the booking
Secondly the food is horrible

2026-05-15 via Nuitee
T
Thaveesha solo_traveller lk
10
Pros:

Exceptional food. Both buffet and 24/7 in room dining. The staff were very polite and helpful.

2026-05-14 via Nuitee
B
Baljinder Kumar solo_traveller in
10
2026-05-11 via Nuitee
A
Aswani Kumar extended_group in
10
Pros:

Very clean, very comfortable and excellent staff

Cons:

Nothing

2026-05-11 via Nuitee
A
Achath solo_traveller ae
10
Pros:

Hospitality and food excellent

Cons:

All was good. So nothing to comment

2026-05-10 via Nuitee
R
ranjith couple in
3
2026-05-06 via Nuitee
B
Bilvamangal solo_traveller in
8
2026-05-03 via Nuitee
S
Shanmugam solo_traveller in
7
2026-05-02 via Nuitee
A
Anant solo_traveller in
7
2026-05-02 via Nuitee
A
Alwyn Santhumayor solo_traveller ae
8
Pros:

Value for money. Location closer to many activities on the area. Reception staff and conceirge staff were helpful and friendly.

Cons:

Breakfast area congested. Music played needz changing to soft lounge or instrument types. Loud symphony type music at breakfast is
heard of.

2026-05-02 via Nuitee
K
Koshy solo_traveller in
8
Pros:

Good

Cons:

Bath tub is old school shud be removed

2026-04-30 via Nuitee
N
Nandini solo_traveller in
10
Pros:

Reception response

2026-04-29 via Nuitee
C
Cassio Henrique solo_traveller br
10
Nice stay
Pros:

This hotel is really nice, the food is very good and it is very well located in the city. The staff was friendly and the room was great.

Cons:

During breakfast, it was really odd that the staff asked me to review them in TripAdvisor (which is ok), so he could take a picture of my screen showing that I did the review to hiss boss (not ok).
Also, it is strange that an important hotel like this didn't have information about tourist trips in the city, or the contact of some tourist agency to help me visit the city and nearby cities.

2026-04-28 via Nuitee
S
SOBITHA extended_group lk
10
It was another great stay and every thing went well.
Pros:

In simple What we were promised we got. Room was very clean and specious. Breakfast was very good . Had veg/non veg options. Location too were good as it was just 5km around anything we were looking. Easy cab service and could reached the hotel from anywhere in BLR. Hotel got an amazing uninterrupted WIFI speed too,

Cons:

Nothing in particular. All good.

2026-04-24 via Nuitee
A
anish couple in
7
Average stay
Pros:

Breakfast was good

Cons:

AC stopped working since morning.Construction works were going on in the floor.Dusty and noisy

2026-04-24 via Nuitee
S
Sanjeev solo_traveller in
8
Stay at The Chancery Pavellion
Pros:

Location, staff behaviour, and breakfast

Cons:

There was no activity room. The washroom was below average. Rest ok

2026-04-20 via Nuitee
M
MASATO solo_traveller jp
8
2026-04-16 via Nuitee
S
SHAFIQ MOHAMED ALJNEIBI solo_traveller ae
6
Pros:

الفندق بالنسبه لنا كخليجين يصنف 3 نجوم ويحتاج للتجديد ، الفطور جيد ومناسب ، الغرف واسعه وتحتاج للتجديد خصوصا الممرات و الحمامات ، يوجد بإرسال ومطعم في الروف ، مناسب للي ميزانيته بسيطه، وهو أمن لوجود التفتيش عند المداخل

2026-04-15 via Nuitee