Norton Park Hotel, Spa & Manor House - Winchester

Hotels
7.8 (2843 reviews)
Sutton Scotney , Winchester , gb

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Great food
Beautiful surroundings
Cons:
Inconsistent cleanliness
Limited pool space
Room service issues
Dated decor

Categories

Cleanliness
7.41
Some guests reported issues with room cleanliness and maintenance.
Service
8.38
The staff were frequently praised for being friendly and efficient.
Location
7.92
The location was regarded as great, though with some comments about access.
Room Quality
7.87
Rooms were generally spacious and comfortable, though some noted they were a bit dated.
Amenities
7.4
Amenities generally received mixed feedback, with specific complaints about the pool.
Value for Money
7.86
Many guests felt they received good value for their stay.
Food and Beverage
7.91
Food quality was frequently highlighted as a positive aspect.
Overall Experience
7.68
Overall experience is influenced by a mix of positive and negative sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:28

Property Description

Luxurious Spa and Leisure Facilities

Indulge in relaxation at the spa with 8 treatment rooms, or stay active at the gym, pool, and sauna in the leisure club.

Comfortable Modern Rooms

Enjoy a restful night's sleep on Sealy beds in spacious en-suite rooms equipped with LCD TV and WiFi for your entertainment.

Dining Excellence at Scene Restaurant & Bar

Experience a variety of culinary delights at the informal Scene Restaurant & Bar, offering a selection of coffee, lunch options, and a superb wine list.

Book your stay at Norton Park now to experience luxury, comfort, and excellent dining in Winchester's picturesque surroundings.

Important information:

Family rooms are available on request. A supplement charge may apply. Please contact the hotel for availability and price, if you require this room type.

Please be aware that swimming times for childrens are from 08:00 to 10:00 and from 16:00 to 18:00.

Hotel Guests are welcome to use the Health Club facilities including the swimming pool from 3pm on day of arrival until 11am on day of departure.

Please be aware that due to the current physical distancing measures, you are required to book time slots for using the pool.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Location

Property Video

Guest Reviews

7.8
Based on 2843 reviews
Cleanliness: 7.41
Service: 8.38
Location: 7.92
Room Quality: 7.87
Amenities: 7.4
Value for Money: 7.86
Food and Beverage: 7.91
Overall Experience: 7.68
B
Beverley couple gb
5
Comfortable but the mess left for long periods outside of several rooms was not only unsightly but dangerous with so man
Pros:

Comfortable

Cons:

Debris left outside rooms

2026-08-08 via Nuitee
L
Lindsey couple gb
8
Lovely location and lovely room. Would stay again but please take note of my comments. thankyou🙂
Pros:

Nice pool/lovely dining room and good breakfast choice . Lovely room .

Cons:

Signage for rooms. When we arrived with case/bags there was no sign to day which way room was. Would be easy to put one up. Once found room it was obviously fine but annoying going wrong way with heavy bag.
No hairdryer in room. Which is unusual in a hotel of this standard.
No breakfast menus on outside tables so not aware could order alternative items.

2026-08-08 via Nuitee
M
Mark solo_traveller gb
6
Pros:

Breakfast day 1 nice. Pool nice

Cons:

No Aircon, room was unbelievably uncomfortable. Contemplated going home. My fault as I didn't read small print and opted for no Aircon room only myself to blame.

2026-08-08 via Nuitee
F
Frances family_with_children gb
10
Perfect for group get togethers
Pros:

Plenty of facilities to use and friendly staff.

Cons:

Finding my room on arrival was very confusing and I wasn't the only person walking around trying to find their room.

2026-08-08 via Nuitee
R
Ruth couple de
8
Eine tolle Auszeit.
Pros:

Super Spa-Bereich.

Cons:

Das Zimmer war durch die Büsche vor dem Fenster etwas dunkel.

2026-08-08 via Nuitee
M
Mark solo_traveller gb
8
Very relaxing in a wonderful setting.
Pros:

Lovely grounds and setting. The Manor House is beautiful and a lovely pool.

Cons:

The restaurant seemed to be undergoing some issues which hopefully can be resolved. Long waits for food and inexperienced staff.

2026-08-07 via Nuitee
O
Oona solo_traveller gb
7
Very much a curated egg. Positives te location and some facilities and lovely housekeeping service.
Pros:

The breakfast buffet just did not work for hot food. Of 5 hot plates there only ever seemed to stuff on 3 although after long waits items did get replenished but clearly kitchen was not on top of it. Although some staff lovely there were never enough of them. Copious children which is fair enough but lots of food on floor which never got cleared up.check in was just a farce

Cons:

At check in just poor lone Samy who seemed to be telling the numerous checking. Fore me that they had only booked one night( incorrectly) . Same happened to me but I had all my paper work and records with me so when I showed the proof all was sorted. At same time as this a groom and his family were trying to check in but at 3.30 after 30 mi Ute wait room was still described as not yet ready. Mother of groom went into belt down- assertively not rudely- asked for manager who appeared and must have been able to hear all that had been going on- insensitivity to his staff and poor leadership on his part.
I was given a disabled room because I had ensured on booking that I would get the walk in shower that I needed. There were some lively touches like espresso machine and free wine and soft drinks but room was dark and faced by a restaurant balcony on which people were still noisily sitting at 2.45 on Sunday morning eliminating any possibility of sleep. My room was also just beyond door into the long corridor and other rooms- this swing door was very noisy and needs some softening device.

2026-08-07 via Nuitee
K
Kirsten couple dk
8
2026-08-07 via Nuitee
K
Kathryn solo_traveller gb
8
2026-08-06 via Nuitee
J
Jasonedwards couple gb
9
Okay, some PPM would resolve the aforementioned issues
Pros:

Very quiet

Cons:

Notwithstanding the heatwave the fan provided in the room was not sufficient - perhaps AC units would work better.

The fire strip around the door was excessively gapped (I could place my finger all around the door whist closed). This would have not prevented fire or smoke if there was a fire emergency. I reported this to the front desk on departure.

2026-08-06 via Nuitee
C
Claude extended_group fr
8
Agréable
Pros:

La piscine et l’emplacement en campagne

2026-08-06 via Nuitee
L
Lauren family_with_children ca
6
2026-08-05 via Nuitee
F
Frances couple gb
8
Nice Hotel set in lovely grounds
Pros:

Lovely grounds and Lake

2026-08-05 via Nuitee
L
Lauren couple ca
6
Nice grounds but the state of the corridors and slow service was a huge let down
Pros:

The grounds & large outdoor seating & bar area. The bar & spa staff were friendly

Cons:

Dirty plates, bottles and glasses outside people’s rooms upon check in and still there at bedtime. Asked multiple times for it to be cleaned up and for a travel cot we did not need (conjugated prior to check it …and also stained) to be removed multiple times. The dirty dishes etc in corridors was both very unsightly but also dangerous for our young toddler. Totally unacceptable for them to be there for 6+ hours. Bar food service was painfully slow.

2026-08-05 via Nuitee
A
Anne couple gb
10
Relaxing and enjoyed facilities
Pros:

Just beautiful location

Cons:

Nothing

2026-08-04 via Nuitee
J
Jenny solo_traveller gb
6
Cons:

The room size was smaller than expected. The Blue Badge parking was quiet a long way from the designated room

2026-08-04 via Nuitee
T
Tariq solo_traveller ca
7
2026-08-04 via Nuitee
H
Helen extended_group gb
7
2026-08-03 via Nuitee
A
Antony couple gb
8
We had a very lovely stay apart from housekeeping barging into our room
Pros:

The property was lovely, amazing looking buildings.

Cons:

Nothing

2026-08-03 via Nuitee
C
Carolin extended_group de
8
2026-08-03 via Nuitee