Norton Park Hotel, Spa & Manor House - Winchester

Hotels
7.8 (2880 reviews)
Sutton Scotney , Winchester , GB

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Great food
Beautiful surroundings
Cons:
Inconsistent cleanliness
Limited pool space
Room service issues
Dated decor

Categories

Cleanliness
7.41
Some guests reported issues with room cleanliness and maintenance.
Service
8.38
The staff were frequently praised for being friendly and efficient.
Location
7.92
The location was regarded as great, though with some comments about access.
Room Quality
7.87
Rooms were generally spacious and comfortable, though some noted they were a bit dated.
Amenities
7.4
Amenities generally received mixed feedback, with specific complaints about the pool.
Value for Money
7.86
Many guests felt they received good value for their stay.
Food and Beverage
7.91
Food quality was frequently highlighted as a positive aspect.
Overall Experience
7.68
Overall experience is influenced by a mix of positive and negative sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:28

Property Description

Luxurious Spa and Leisure Facilities

Indulge in relaxation at the spa with 8 treatment rooms, or stay active at the gym, pool, and sauna in the leisure club.

Comfortable Modern Rooms

Enjoy a restful night's sleep on Sealy beds in spacious en-suite rooms equipped with LCD TV and WiFi for your entertainment.

Dining Excellence at Scene Restaurant & Bar

Experience a variety of culinary delights at the informal Scene Restaurant & Bar, offering a selection of coffee, lunch options, and a superb wine list.

Book your stay at Norton Park now to experience luxury, comfort, and excellent dining in Winchester's picturesque surroundings.

Important information:

Family rooms are available on request. A supplement charge may apply. Please contact the hotel for availability and price, if you require this room type.

Please be aware that swimming times for childrens are from 08:00 to 10:00 and from 16:00 to 18:00.

Hotel Guests are welcome to use the Health Club facilities including the swimming pool from 3pm on day of arrival until 11am on day of departure.

Please be aware that due to the current physical distancing measures, you are required to book time slots for using the pool.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Location

Property Video

Guest Reviews

7.8
Based on 2880 reviews
Cleanliness: 7.41
Service: 8.38
Location: 7.92
Room Quality: 7.87
Amenities: 7.4
Value for Money: 7.86
Food and Beverage: 7.91
Overall Experience: 7.68
S
Sheila • couple • gb
5
Clean and okay
Pros:

Location

Cons:

Missed housekeeping no tea and sugar
No room in the restaurant

2026-09-19 • via Nuitee
D
Donald • couple • gb
10
It was a very relaxing experience. We will definitely go back again.
Pros:

Our room was spacious, warm and clean, a good view would have been nice but it was Ok. Breakfast was very good. The dinners were excellent. Staff were very friendly and helpful. We used the Spa and that was great. Swimming Pool was a lovely extra that we enjoyed.

2026-09-19 • via Nuitee
K
Kate • couple • gb
9
Perfect for an en route stopover or a weekend break with friends.
Pros:

Breakfast was very good, plenty of choice. The food in the bar was 'average' but the service was good. The room was clean and very well appointed. We enjoyed the pool and spa area. There was plenty of parking.

Cons:

No plug on one side of the bed. Quite a long walk from the room to the restaurant, reception and bar but covered walkways.

2026-09-19 • via Nuitee
C
Claire • couple • gb
5
Average, slightly upmarket premier inn but only slightly
Pros:

It was quiet and not in the town

Cons:

Receptionist was not welcoming , the resturant was noisy and over crowded and there was a delay in being served - hoping for a quiet evening and perhaps a swim early morning but children were allowed in the pool between 8 and 10 … didn’t really want to swim in a children’s pool -

2026-09-18 • via Nuitee
S
Sally • couple • gb
1
Dinner took over an hour to be served
Pros:

Beautiful setting. We thought the room was basic for a superior

Cons:

We waited an hour and a half for our meal in the restaurant. We complained and so did many others. We could see the staff dancing when the kitchen doors opened. Sadly a huge letdown. I’ve emailed and they’ve ignored it.

2026-09-17 • via Nuitee
L
Lisa • couple • gb
7
The wedding barn was amazing the rooms were good but could have been a lot better
Pros:

The wedding barn was great

Cons:

The reception venue was ok. It did smell of wet washing which a few people commented on

2026-09-17 • via Nuitee
M
Mark C • solo_traveller • gb
6
Pros:

The room, eventually!

Cons:

That my room wasn't available when I arrived at gone 4pm

2026-09-17 • via Nuitee
K
Kim • couple • gb
1
Pros:

Hotel contacted us hours before check-in advising they had double booked and moved us to another hotel. We were attending a wedding at the Norton and the other hotel was a 20 minute car ride away.

2026-09-17 • via Nuitee
E
Emmanuel • family_with_children • lu
7
2026-09-16 • via Nuitee
R
Rob • solo_traveller • gb
9
2026-09-16 • via Nuitee
B
Ben • solo_traveller • gb
8
Pros:

Always a reliable place to stay and never disappoints

2026-09-16 • via Nuitee
H
Heather • solo_traveller • gb
7
Pros:

Bed super comfortable and clean room.

Cons:

Service was poor. I am sad to say.
Waited for my food for 40 minutes at the bar. Other customers ordered their food and arrived quickly 10-15 minutes.
Asked if they could kindly check on my order. Said they would. Another 5 minutes passed with no update. And had to ask again and was told the kitchen was making it. No sorry for the delay. I work away a lot for business and this was for the star of the hotel extremely substandard.
The room was nice, clean and the bed was comfortable. But with basic tea and coffee options for a spa hotel did not seem to live up to other Spa Hotels by far....shortbread biscucuits did not make up for that. No phone in the room and no room service available.
Would I stay again no sadly. I didn't feel service from check in to check out was welcoming. Or informative, had to ask for details and just given an A4 photocopy of what's available, I have added my photos of the poor bar food. I am sorry if it comes across as a moan. I am usually an up beat person.

2026-09-16 • via Nuitee
N
Nick • couple • gb
7
40th wedding anniversary stay
Pros:

The location and surrounding area.

Cons:

Didn’t seem to be enough staff to allow them to interact with guests beyond the shortest exchange. Even though we informed the hotel at the time of booking that it was our 40th wedding anniversary this was not acknowledged in any way during our stay.

2026-09-15 • via Nuitee
S
samuel • family_with_children • gb
10
My stay was magical. Just like the quietness about it. Clean and a place to write books lf you want to. Landscape is bea
Pros:

Clean, quiet and a very comfortable place to relax and enjoy your self. I will gladly do it again and again.

Cons:

Very far from the town centre

2026-09-15 • via Nuitee
L
Linda • couple • gb
8
Stayed for a wedding and enjoyed the stay. Wedding breakfast food good. Long walk to our room 281
Pros:

Restaurant food good and service good

Cons:

Breakfast poor. Plates cold and cooked breakfast cold and congealed. Orange juice watered down. Service good.

2026-09-15 • via Nuitee
G
Gwen • extended_group • gg
9
Always a pleasure to stay at this hotel.
Pros:

Comfortable Bed, good food & excellent service.

Cons:

Nothing.

2026-09-15 • via Nuitee
W
Wayne • solo_traveller • gb
1
Cons:

Our room got cancelled due the the hotel over booking on rooms

2026-09-14 • via Nuitee
L
Leslie • couple • gb
1
Awful
Pros:

Nothing

Cons:

Arrived to find that there was not a room for us. Had no notification from booking.com or the hotel.
We had made the reservation six months in advance, the hotel switched us to another one 30 minute drive away.
Whole weekend was ruined.

2026-09-14 • via Nuitee
S
Shirley • couple • gb
8
Decent enough
Pros:

Nice area, good food clean comfy standard rooms.

Cons:

We had hand wash for shampoo

2026-09-14 • via Nuitee
N
Neil • family_with_children • gb
8
Pros:

Food was good as was the room and facilities.
Reception staff were excellent

Cons:

Air conditioning failed in the barn which meant we had to vacate.
Bar for residents closed to early at 11am.
Bar food was good but had to wait 45min to be served up

2026-09-13 • via Nuitee