Norton Park Hotel, Spa & Manor House - Winchester

Hotels
7.8 (2880 reviews)
Sutton Scotney , Winchester , GB

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Great food
Beautiful surroundings
Cons:
Inconsistent cleanliness
Limited pool space
Room service issues
Dated decor

Categories

Cleanliness
7.41
Some guests reported issues with room cleanliness and maintenance.
Service
8.38
The staff were frequently praised for being friendly and efficient.
Location
7.92
The location was regarded as great, though with some comments about access.
Room Quality
7.87
Rooms were generally spacious and comfortable, though some noted they were a bit dated.
Amenities
7.4
Amenities generally received mixed feedback, with specific complaints about the pool.
Value for Money
7.86
Many guests felt they received good value for their stay.
Food and Beverage
7.91
Food quality was frequently highlighted as a positive aspect.
Overall Experience
7.68
Overall experience is influenced by a mix of positive and negative sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:28

Property Description

Luxurious Spa and Leisure Facilities

Indulge in relaxation at the spa with 8 treatment rooms, or stay active at the gym, pool, and sauna in the leisure club.

Comfortable Modern Rooms

Enjoy a restful night's sleep on Sealy beds in spacious en-suite rooms equipped with LCD TV and WiFi for your entertainment.

Dining Excellence at Scene Restaurant & Bar

Experience a variety of culinary delights at the informal Scene Restaurant & Bar, offering a selection of coffee, lunch options, and a superb wine list.

Book your stay at Norton Park now to experience luxury, comfort, and excellent dining in Winchester's picturesque surroundings.

Important information:

Family rooms are available on request. A supplement charge may apply. Please contact the hotel for availability and price, if you require this room type.

Please be aware that swimming times for childrens are from 08:00 to 10:00 and from 16:00 to 18:00.

Hotel Guests are welcome to use the Health Club facilities including the swimming pool from 3pm on day of arrival until 11am on day of departure.

Please be aware that due to the current physical distancing measures, you are required to book time slots for using the pool.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Location

Property Video

Guest Reviews

7.8
Based on 2880 reviews
Cleanliness: 7.41
Service: 8.38
Location: 7.92
Room Quality: 7.87
Amenities: 7.4
Value for Money: 7.86
Food and Beverage: 7.91
Overall Experience: 7.68
F
Frances • couple • gb
6
Pros:

Convenient to attend a wedding nearby, good breakfast, rooms a good size and comfortable.

Cons:

The “spa” gives more leisure centre vibes, staff a bit unenthusiastic, bathroom could have been cleaner, hotel pretty big and impersonal

2026-10-16 • via Nuitee
M
Martin • couple • gb
10
SUPER#STAFF#EXCELLENT#STAY#THE#BEST
Pros:

We was greeted by the reception manager Roman And we was made to feel welcomed when we arrived the hotel & spa. We was told about dining times at the restaurant and if we needed to book or just come in. He was very informative, we decide to use the spa facilities and they were pretty good and clean and all the spa staff were lovely and friendly. When we finished using the spa we decided to dine and went to eat at the bar Bistro, we both ordered the lamb pie with mash potatoes and vegetables it it was delicious! Unfortunetly we were both too full for a dessert .
Our room was clean spacious and the queen sized beds extremely comfortable in fact the best nights sleep I have had in ages.
In the morning we went down for breakfast and was greeted by a lovely young man called Liam who made us very welcome and showed us to the dining breakfast area. The break fast was healthy and with lots of other options to choose from including a self service hot buffet style.
All the staff at the hotel and spa were extremely helpful and pleasant !
A great gem we happened to find in-between our meeting in Kent.
We Would definitely stay again but for at least several nights : )
A+++

Cons:

Nothing.
This hotel ratings are way to low as we had an Amazing Stay & would definitely stop over for a small break.
Very welcoming staff in every hotel department.

2026-10-16 • via Nuitee
K
Kym • couple • gb
6
Pros:

The room was comfortable and offered the usual amenities. Breakfast was good, but pretty much self service. Unfortunately we didn't have time to use the spa.

Cons:

We didn't like the draughty walkway between the bedrooms and the main building, which I can imagine would be freezing cold later in the Autumn and Winter.

2026-10-15 • via Nuitee
J
Jo • family_with_children • gb
7
Pros:

Hotel room was good and comfortable. Grounds were lovely. Staff very helpful

Cons:

Bar meal and breakfast a little disappointing

2026-10-14 • via Nuitee
A
annabelle • couple • gb
10
2026-10-14 • via Nuitee
N
nashat81 • solo_traveller • gb
7
2026-10-13 • via Nuitee
A
Angela • solo_traveller • gb
9
2026-10-13 • via Nuitee
L
Laura • family_with_children • gb
3
Disappointed
Pros:

The staff where exceptionally friendly and the location was beautiful

Cons:

The room where far below expectations. The plug in the bath was faulty. (I did report this but nothing was done) The bed was uncomfortable and felt like you where tipping backwards. The worst thing about the hotel was the food. The restaurant food was expensive overcooked and microwaved. The salmon was bland and the potatoes where overcooked and definitely reheated. The full English breakfast was cold and inedible. I would definitely not recommend it.

2026-10-13 • via Nuitee
A
Allan • solo_traveller • gb
7
Pros:

Overnight stay for work. Clean, no issues with room. did not use any of the facilities

Cons:

Food was OK but would not stay again and eat there.

2026-10-12 • via Nuitee
C
Collins • solo_traveller • gb
7
2026-10-11 • via Nuitee
C
Caroline • family_with_children • gb
8
Last minute booking surprise was dampened by the delays for the evening meal
Pros:

Convenient for our needs

Cons:

Waited an hour for good before they realised order had been missed.

2026-10-10 • via Nuitee
A
Amy • couple • gb
9
2026-10-08 • via Nuitee
D
Daniel • solo_traveller • gb
10
2026-10-08 • via Nuitee
L
Linda • couple • gb
2
Won’t be staying again!
Pros:

It was awful - we stayed two nights and both mornings there were empty bowls - no eggs no bread.

Cons:

Toilets were bunged up.
Rooms were miles away from the restaurant.
Staff were rude and there was such a lack of them. One guy working the bar on his own - for a wedding - 25minute wait for a drunk!
Fire alarm went off at 10pm - there was no explanation as to why etc…

2026-10-07 • via Nuitee
G
Gaye • extended_group • gb
8
Staff were nice
Pros:

The location

Cons:

How far away the room was from the bar very confusing set up

2026-10-07 • via Nuitee
P
Pat • couple • gb
7
Comfortable but a few issues
Pros:

Stayed here because I attended a wedding nearby. The room was quite comfortable and shower good. Breakfast was also pretty good. Staff were friendly though there weren’t many around.

Cons:

It’s a big place and an odd layout so can be a bit of a maze to find your way around. The lift in reception was broken so my 90 year old aunt had to manage stairs or take a long walk to another lift which meant going outside. We hardly saw any staff around. No one asked our room number at breakfast. And there was a wait to check out as only 1 person on reception.

2026-10-07 • via Nuitee
B
Ben • solo_traveller • gb
7
Pros:

More staff in the day. Reception was too busy for one person to manage
Pool and Spa was good

2026-10-07 • via Nuitee
R
R • couple • gb
4
A Disappointment
Pros:

Restaurant (breakfast and dinner)
Parking

Cons:

Our room was miles away from the restaurant.
Not a walk-in shower
Road noise.

2026-10-07 • via Nuitee
K
Kate • couple • gb
9
Perfect for an en route stopover or a weekend break with friends.
Pros:

Breakfast was very good, plenty of choice. The food in the bar was 'average' but the service was good. The room was clean and very well appointed. We enjoyed the pool and spa area. There was plenty of parking.

Cons:

No plug on one side of the bed. Quite a long walk from the room to the restaurant, reception and bar but covered walkways.

2026-09-19 • via Nuitee
S
Sheila • couple • gb
5
Clean and okay
Pros:

Location

Cons:

Missed housekeeping no tea and sugar
No room in the restaurant

2026-09-19 • via Nuitee