Malmaison Liverpool

Hotels
•
Malmaison
8.6 (6127 reviews)
7 William Jessop Way , Liverpool , GB

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Lack of cleanliness
Maintenance issues
Overpriced for the value

Categories

Cleanliness
7.64
Several reviews noted dirty facilities and lack of cleanliness.
Service
9.41
Friendly staff were mentioned positively, though some service issues were noted.
Location
9.65
Multiple reviews praised the great and central location.
Room Quality
8.1
Mixed sentiments, with comments on dated rooms and maintenance issues.
Amenities
8.63
Positive mentions of the bar area and breakfast options.
Value for Money
7.59
Some reviews felt the hotel was overpriced for the quality received.
Food and Beverage
9.14
Generally good feedback on breakfast variety.
Overall Experience
8.61
Overall a positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:39

Property Description

Luxurious Boutique Hotel in Princes Dock, Malmaison Liverpool

State-of-the-Art Gym and Designer Shopping Districts
Indulge in a stay at Malmaison Liverpool with its top-notch gym facilities and proximity to designer shopping districts, perfect for fitness enthusiasts and fashionistas alike.

Sleek Brasserie Restaurant and Stylish Malbar
Treat your taste buds at the Brasserie restaurant serving classic British dishes with a modern twist. Unwind at the Malbar with chic cocktails and evening entertainment, adding a touch of glamour to your evenings.

Modern Rooms with Free Wi-Fi and LCD TVs
Relax in boutique-style rooms equipped with free Wi-Fi, LCD flat-screen TVs, and luxurious private bathrooms, ensuring a comfortable and connected stay.

Book now and experience the epitome of luxury at Malmaison Liverpool!

Important information:

When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.

The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses from our Seasonal A’ la Carte menu and a side dish. Supplements apply to certain items. Inclusions only apply for adults. Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available.

Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (£30 per night) directly with the hotel.

Please note there is no parking on site. Surcharge secure public parking is available nearby.

The breakfast included rates include a Full Cooked Breakfast.

Please be aware that when you travel with pets, there is an additional fee of £25 per pet per night, or £40 for up to two pets.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Location

Guest Reviews

8.6
Based on 6127 reviews
Cleanliness: 7.64
Service: 9.41
Location: 9.65
Room Quality: 8.1
Amenities: 8.63
Value for Money: 7.59
Food and Beverage: 9.14
Overall Experience: 8.61
L
Lady Helena • couple • gb
8
Great location, clean, need door draft excluders
Pros:

Location

Cons:

Not enough staff available at desk or bar
Our deluxe room had awful noisy draft at the door. It was cold and whistled

2026-10-17 • via Nuitee
M
Mark • couple • gb
9
Just what we needed
Pros:

All great with bonus free cocktails and amazingly helpful staff all round. Bar atmosphere was brilliant and lovely restaurant

Cons:

Expensive parking with no discount is all I can say

2026-10-16 • via Nuitee
A
Amanda • couple • gb
7
2026-10-16 • via Nuitee
L
Lindsey • solo_traveller • im
8
2026-10-15 • via Nuitee
P
Paul • couple • gb
9
Nice short stay lovely surroundings
Pros:

Nice room , lovely reception area
Great staff

Cons:

The toilet flush was faulty in the bedroom

2026-10-15 • via Nuitee
B
Bryony • couple • gb
5
2026-10-15 • via Nuitee
S
simon • solo_traveller • gb
5
Pros:

Central

Cons:

Price is ridiculous

2026-10-15 • via Nuitee
S
Suzanne • couple • gb
9
2026-10-14 • via Nuitee
A
Andrew • couple • gb
7
Comfortable, looks great. Service could be better.
Pros:

Decor was good & it was comfortable

Cons:

Breakfast, service was poor and the cooked option was cold when it came out & was clear it had all been hot held, rather than cooked to order. We expected better. Once we were sat, we had to wait 10 minutes for our order to be taken & could see orders being taken from guests who sat way after us! We had to call a staff member over.

2026-10-13 • via Nuitee
L
Lee • couple • gb
8
2026-10-13 • via Nuitee
M
Michael • family_with_children • ie
8
2026-10-13 • via Nuitee
S
Sara • couple • gb
5
Disappointed and very overpriced
Pros:

Staff were polite and helpful.

Cons:

The rooms were tired , paint , wallpaper, woodwork chipped . The tea and coffee making facilities very basic for the star rating of hotel and the price we paid. I have stayed all over the world in many hotels , very poor .

2026-10-12 • via Nuitee
T
Tallulah • couple • gb
7
2026-10-12 • via Nuitee
N
Nicholas • couple • gb
5
I'll stay somewhere else next time. Fan of Hotel Du Vin but this other Brand disappointing
Pros:

Cocktails, Dinner and Breakfast were great.

Cons:

The Bathroom of room 510 smelled like a sewer, or as the maintenance man said Cats P*ss. They said that they would send a House keeper to put something down the shower waste, but no one showed. I told reception when we checked out and there was no apology. The waste of the sink was blocked and they tried to unblock it and said it was fixed but it wasn't.

2026-10-12 • via Nuitee
M
Matko • solo_traveller • hr
10
2026-10-12 • via Nuitee
A
Andrew • couple • gb
8
Usual good quality Malmaison hotel
Pros:

Hotel is right on the historic waterfront at Liverpool, and a short walk to shopping and city centre. Malmaison is nicely decorated and the rooms were comfortable and clean.

Cons:

Hotel parking is the NCP next door, which is secure/fine, but pricey for a night

2026-10-12 • via Nuitee
E
Elizabeth • extended_group • gb
10
A most enjoyable stay, my son recommended you and we were not disappointed. Would stay again.
Pros:

Lovely warm welcome especially with the fire pit in entrance. Room was very comfortable, one slight issue, the lighting was very dim in bathroom for ladies who want to do makeup and hair etc.

2026-10-12 • via Nuitee
G
Guy • solo_traveller • lu
8
Ganz ok
Pros:

Gutes Bett

Cons:

Kein Angebot von Käse und Schinken zum Frühstück
Keine Sojaprodukte oder Sojamilch

2026-10-12 • via Nuitee
T
Tom • solo_traveller • gb
10
2026-10-11 • via Nuitee
A
Anil • solo_traveller • gb
2
Made me ill
Cons:

The location was amazing the room was so dusty iv come away from there with a sore throat realistically I would want a full refund

2026-10-11 • via Nuitee