AC Hotel Porto by Marriott

Hotels
AC Hotels by Marriott
8.4 (1573 reviews)
Rua Jaime Brasil, 40 , Porto , pt

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location near Dragão stadium
Cons:
Concerns about cleanliness
Noise levels from nearby highway

Categories

Cleanliness
7.65
Concerns were raised about the cleanliness, specifically in relation to the breakfast area and general tidiness.
Service
9.15
Overall positive comments about the friendliness and helpfulness of the staff.
Location
9.15
The proximity to the Dragão stadium and public transport was highly appreciated.
Room Quality
8.15
Generally good quality and spacious rooms, but some comments about the bed comfort and noise.
Amenities
8.15
The amenities were noted as complete but some guests expressed a desire for additional features.
Value for Money
8.15
Perceived as a decent value, though some comments suggested it was expensive for the amenities offered.
Food and Beverage
8.15
Breakfast received mixed reviews, with some praising and others criticizing specific aspects.
Overall Experience
8.65
Overall a good experience with room to improve in certain areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 21:17

Property Description

Modern Amenities and Facilities
The AC Hotel Porto, located just a short walk from Estadio do Dragão Metro Station, boasts a fitness room, sauna, and business centre. The 24-hour front desk ensures convenience, while free WiFi in public areas keeps you connected.

Stylish and Comfortable Rooms
Each room at AC Hotel Porto is elegantly decorated in vibrant colors and features floor-to-ceiling curtains. Enjoy amenities such as air conditioning, a flat-screen cable TV, and a minibar. The private bathrooms come stocked with complimentary toiletries.

Convenient Location
Situated only 4 km from Campanhã Train Station, guests have easy access to transportation links to Lisbon and Vigo in Spain. Additionally, the hotel is a short 12 km drive from Porto’s Francisco Sá Carneiro Airport.

Experience luxury and convenience at AC Hotel Porto - book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 10 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 1573 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 8.15
Overall Experience: 8.65
P
Paulo solo_traveller cv
8
2026-06-20 via Nuitee
couple tw
6
2026-06-19 via Nuitee
F
Francisco Jose solo_traveller es
9
2026-06-18 via Nuitee
E
emerson solo_traveller cv
10
Pros:

All

2026-06-16 via Nuitee
J
João couple pt
4
2026-06-16 via Nuitee
P
Pedro couple pt
8
2026-06-14 via Nuitee
J
João Paulo Proença couple pt
4
Pros:

Hotel bem localizado

Cons:

A principal questão desta estadia esteve relacionada com o pequeno-almoço. Fui desagradavelmente surpreendido, no momento do check-in, com a informação de que o pequeno-almoço não estava incluído no valor da reserva. Contestei a situação, mas o funcionário da receção manteve uma posição inflexível.

Posteriormente, consultei novamente o anúncio na Booking.com e verifiquei que não é explicitamente indicado se o preço apresentado inclui ou exclui o pequeno-almoço, o que pode facilmente induzir o cliente em erro.

Contactei de mediato a Booking.com por telefone, para expor a situação, e fui informado de que a plataforma enviou um pedido de esclarecimento ao hotel, procurando encontrar uma solução adequada. No entanto, após o término da estadia, a própria Booking.com informou-me de que o hotel nem sequer respondeu à solicitação efetuada.

A falta de clareza na informação disponibilizada, aliada à ausência de qualquer resposta a um pedido formal de esclarecimento por parte da plataforma de reservas, transmite uma imagem pouco profissional e pouco orientada para o cliente. Se esta é a forma como o hotel lida com os seus parceiros comerciais, é legítimo questionar qual será a atenção dispensada aos hóspedes.

Foi uma experiência dececionante e que dificilmente repetirei neste hotel.

2026-06-14 via Nuitee
M
Marcin family_with_children pl
8
2026-06-11 via Nuitee
C
Costa solo_traveller pt
8
Pros:

Tudo.

Cons:

Nada

2026-06-11 via Nuitee
H
Hugo 80 solo_traveller pt
8
2026-06-08 via Nuitee
J
João Afonso extended_group pt
10
Dentro do expectável!
Pros:

Bom pequeno-almoço. Simpatia dos funcionários

2026-06-08 via Nuitee
J
Jaime extended_group es
8
Agradable estadía en Oporto
Pros:

atención de Tiago en recepción

Cons:

ubicación y desayuno

2026-06-07 via Nuitee
S
Sandra solo_traveller pt
10
2026-06-06 via Nuitee
R
Raana couple pt
9
2026-06-02 via Nuitee
C
Carla family_with_children br
8
Pros:

Razoavel

Cons:

O segundo quarto não era tão bom qto o primeiro

2026-05-28 via Nuitee
Z
zoe solo_traveller pt
3
2026-05-27 via Nuitee
C
Cristina solo_traveller pt
10
2026-05-26 via Nuitee
D
DELIO solo_traveller pt
9
Gosto em ficar, pela localização e boas instalações
Pros:

Gosto das Amenities e da locallização,

Cons:

Barulho das máquinas do Centro comercial

2026-05-25 via Nuitee
R
Rodrigues couple pt
8
2026-05-22 via Nuitee
M
Max solo_traveller pt
10
2026-05-22 via Nuitee