Novotel Milano Malpensa Aeroporto

Hotels
•
Novotel
7.6 (3851 reviews)
Via Al Campo, 99 , Cardano al Campo , IT
+39 0331 266611

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location near airport and major roads
Friendly and cordial staff in many reviews
Comfortable beds and generally roomy accommodations
Good restaurant and breakfast quality
Shuttle service and parking available
Pool and family facilities noted as positives
Cons:
Frequent cleanliness complaints (dirty rooms, hair in bathrooms)
Outdated rooms and worn furnishings needing refurbishment
Pool crowded or limited hours/closures
Occasional reception/service lapses (forgot sofa bed, messages unread)
Lack of toiletries/minimal bathroom supplies reported
Perceived price somewhat high by some guests

Categories

Cleanliness
4.5
Multiple reviews explicitly complain about cleanliness: unvacuumed carpet, hairs in bathrooms, 'not clean' and several mentions in different languages indicating housekeeping issues.
Service
8.9
Generally positive mentions of friendly, cordial and helpful staff, shuttle service and reception assistance; a few isolated negatives (forgot sofa bed, one unhelpful receptionist) but overall service sentiment is favorable.
Location
9.2
Strongly positive across many reviews: proximity to the airport, motorway and nearby lakes, convenient for transfers and travellers.
Room Quality
7
Mixed feedback: some reviews call rooms comfortable and large, others mention old/dated furnishings, small family rooms and worn finishes that need refurbishment.
Amenities
7.6
Amenities like pool, parking, shuttle and restaurant are frequently mentioned positively, though pool hours/closures and crowding, and occasional lack of bathroom amenities reduce the score slightly.
Value for Money
6.8
Mixed comments: several guests note good value and a reasonable stay, while others mention prices a bit high or not worth the issues experienced.
Food and Beverage
8.6
Multiple positive comments about the restaurant, breakfast and dinner quality; described as excellent or very good in several reviews.
Overall Experience
8.2
Overall sentiment is generally positive (convenient location, comfortable beds, good restaurant) but tempered by cleanliness and some facility/maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Luxurious Design and Comfortable Stay

Spacious Soundproofed Rooms: Enjoy a peaceful stay in our large soundproofed rooms, ensuring a restful night's sleep.

Convenient Amenities: Each room is equipped with modern conveniences such as a 26" LCD satellite TV, free WiFi, and an electric kettle for your comfort.

Delicious Dining Options: Indulge in international cuisine and local Milanese specialties at Novotelcafé, satisfying your cravings throughout the day.

Immerse yourself in comfort and convenience at Novotel Milano Malpensa Aeroporto. Book now for an unforgettable experience!

Important information:

Please note that the shuttle service comes at additional cost and it must be reserved in advanced. It is subject to availability.

A covered parking is available at a surcharge.

When booking a Non-Refundable Rate, please note that the credit card used for the booking must be shown at check-in. Otherwise payment will be requested by another means, and the original card used for the booking will be re-credited.

If the name on the credit card used for the booking does not correspond to the guest staying at the property, a third-party authorization by the cardholder must be submitted at the property.Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Sep 1, 2026 until Fri, May 28, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MXP

Location

Guest Reviews

7.6
Based on 3851 reviews
Cleanliness: 4.5
Service: 8.9
Location: 9.2
Room Quality: 7
Amenities: 7.6
Value for Money: 6.8
Food and Beverage: 8.6
Overall Experience: 8.2
A
Arkadiusz • extended_group • pl
7
2026-10-30 • via Nuitee
N
Nosheen • family_with_children • gb
1
2026-10-27 • via Nuitee
G
Giancarlo • couple • it
8
Ottima posizione
Pros:

Tutto ok

2026-10-24 • via Nuitee
G
Giancarlo • couple • it
8
Ottima posizione
Pros:

Tutto ok

2026-10-24 • via Nuitee
C
Cinthia • family_with_children • ch
3
Pros:

La gentillesse du personnel
La proximité de l'aéroport

Cons:

Ce n'est pas propre, la moquette n'est pas aspirée, des cheveux d'anciens clients dans les salles de bain.

2026-10-20 • via Nuitee
A
Ali • family_with_children • au
4
2026-10-15 • via Nuitee
M
Mohamed • family_with_children • il
10
2026-10-14 • via Nuitee
M
mousa • family_with_children • il
4
מלון מיועד רק לישון ולצאת לכיוון שדה תעופה
2026-10-14 • via Nuitee
A
Abdulla Melal • couple • ae
10
2026-10-13 • via Nuitee
S
shaffy • solo_traveller • ae
4
2026-10-09 • via Nuitee
D
De Andrade • couple • br
10
2026-10-08 • via Nuitee
V
Vikash • family_with_children • fi
9
2026-10-08 • via Nuitee
M
Maria • solo_traveller • es
10
Pros:

Todo el restaurante excelente

2026-10-07 • via Nuitee
C
Cristiane • extended_group • br
9
2026-09-18 • via Nuitee
J
Jessica • extended_group • nz
2
2026-09-17 • via Nuitee
S
salim • couple • kw
5
2026-09-16 • via Nuitee
W
Wendi • couple • au
8
Comfortable and convenient
Pros:

Friendly staff, convenient location, very comfortable bed and pillows.

Cons:

A little tired, rooms need a refurbishment. But it fulfilled all our needs and we had a good night sleep.

2026-09-15 • via Nuitee
B
Bushra • family_with_children • gb
7
overall good
Pros:

Shuttle bus service to the airport and also it was good that there was air conditioning in the hotel

2026-09-15 • via Nuitee
C
Carl • solo_traveller • au
8
Pros:

Good value
Excellent restaurant

2026-09-14 • via Nuitee
O
Olga • extended_group • is
6
2026-09-13 • via Nuitee