Holiday Inn Express Shrewsbury by IHG

Hotels
•
Holiday Inn Express
8.2 (4250 reviews)
Shrewsbury Business Park, Sitka Drive , Shrewsbury , GB
+44 333 320 9361

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cold showers
Dated rooms

Categories

Cleanliness
7.63
The room was clean but seemed dated.
Service
9.1
Majority of the staff were friendly and helpful.
Location
8.64
The location was convenient for visiting attractions.
Room Quality
7.59
The room needed refurbishment and was somewhat cramped.
Amenities
8.32
Standard amenities for this hotel tier, but lacking some essentials.
Value for Money
7.88
Pricing felt high due to limited local dining options.
Food and Beverage
8.13
Breakfast was good but lacked some variety.
Overall Experience
8.3
A mixed experience with both positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:44

Property Description

Modern Bedrooms with Luxury Amenities
Experience comfort and luxury in our large, modern bedrooms at the Holiday Inn Express Shrewsbury. Enjoy the convenience of luxury power showers, super-king beds, and complimentary Wi-Fi during your stay.

Contemporary Dining Experience
Indulge in a delightful dining experience at our contemporary restaurant. Start your day with a delicious breakfast and savor light lunches in a welcoming atmosphere. Unwind at the casual bar, equipped with a plasma-screen TV showing Sky News.

Versatile Conference Facilities
Plan your next successful event with us! Our hotel offers versatile conference facilities to meet all your business needs. From meetings to seminars, we have you covered with modern amenities and professional services.

Book your stay now at the Holiday Inn Express Shrewsbury and elevate your travel experience to new heights!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 4250 reviews
Cleanliness: 7.63
Service: 9.1
Location: 8.64
Room Quality: 7.59
Amenities: 8.32
Value for Money: 7.88
Food and Beverage: 8.13
Overall Experience: 8.3
P
paul • extended_group • gb
4
not good
Pros:

very little ...breakfast was ok

Cons:

staff ..food in the evening shocking

2026-10-17 • via Nuitee
D
David • couple • gb
8
2026-10-17 • via Nuitee
M
Megan • solo_traveller • gb
7
Pros:

Clean and reliable with a fantastic breakfast!

Cons:

Room was just outside the lift and as it was Friday night, very noisy with people coming in late at night and equally early risers for breakfast noisy at the lifts as well.

2026-10-17 • via Nuitee
P
paul • couple • gb
9
2026-10-17 • via Nuitee
W
william • couple • gb
10
Pros:

Free parking

2026-10-16 • via Nuitee
S
Sharon • couple • gb
10
Great value for money -loads of breakfast choice
Pros:

Excellent value for money - parking and breakfast included so worth paying for an Uber to get to town

2026-10-16 • via Nuitee
W
william • couple • gb
10
Pros:

Free parking

2026-10-16 • via Nuitee
R
ryan • couple • gb
9
2026-10-15 • via Nuitee
H
Hannah • couple • gb
10
Pros:

Comfortable and clean

2026-10-13 • via Nuitee
P
Pat • couple • gb
8
Good value nice breakfast
Pros:

Breakfast

Cons:

Bed not always comfortable

2026-10-11 • via Nuitee
O
Oonagh • solo_traveller • gb
3
Old dirty unpleasant urgent need of an update
Pros:

The location was ok.

Cons:

Old tired terrible.
Seat in room filthy dirty I had to put towels on it as white stains and filth on both arms
Shower tray blocked
Shower knob broken
Window broken
Carpet disgusting

2026-10-10 • via Nuitee
L
Lynne • couple • gb
6
hope that the next ime we come to stay we don't come up against any issues
Pros:

the quietness at night due to it being on an office area and after 5.00pm they are shut and the area is quiet

Cons:

1. Not given room l originally asked for, had to go back to reception to sort
2. Light on standard lamp did not work
3. No control for the TV. Staff had to take a tv and remote from another room and hoped if anyone booked in that room they did not want to watch tv
4. Cobwebs on the ceiling and lot of dust on the fabric above the beds
5. Toe nails on the floor, by the bed near the toilet
6. No plastic bag in the bin.
7. shower cubicle's door was dirty
8. Lack of some of the foods on the last day of our stay
Put all this on a piece of paper and handed it to someone who finally came to reception when we where leaving

2026-10-10 • via Nuitee
K
kevin • family_with_children • gb
8
Had a lovely stay, staff friendly. We had a nice evening meal and was advised it would be a wait but the food was worth
Pros:

The staff were all very friendly

Cons:

Bedrooms could have been abit cleaner more the bathrooms and round windows a little more attention to detail and doors refurbished as they are abit battered

2026-10-09 • via Nuitee
K
Kevin • solo_traveller • gb
9
Pros:

Everything

Cons:

N/a

2026-10-09 • via Nuitee
G
Giuliana • couple • gb
7
Very Good Property
Pros:

Nice and quiet room, good breakfast and excellent customer service.

Cons:

Pillows a bit hard.

2026-10-09 • via Nuitee
J
Jordan • solo_traveller • gb
6
Friendly staff, poor breakfast clean room.
Pros:

Room was clean and quite, i was on an end room which probably minimized surrounding noise.

Staff were friendly and banterous.

Shower was amazing, spacious and pleasant and this makes a stay anywhere better! It was set great on arrival sol I can't say if it was a thermostatic valve to keep temp as the setting when i arrived was perfect.

Free parking for duration of stay from day of arrival to midnight on day of checkout. Giving time for a last exploration of the area if desired or early parking if you're using public transport around the area albeit can't comment on links as drove to destinations.

Cons:

No plug sockets next to the bed just some USB ports... and no extention cables available. meaning charging laptop in the bed wasn't possible. But also I don't use unknown USB ports for security.

Breakfast was probably the second worst hotel breakfast i've expierenced. No pastry's, spreads and offerings were limited, limited cereal options, no real fruit. Bacon was poor quality.

There's a few stains and wear around the building but my room itself was spotless outside areas could probably do with a revamp.

2026-10-08 • via Nuitee
R
Ryan • solo_traveller • gb
4
Cons:

Staff ignoring us at reception. Just left tge key on the side and walked out

2026-10-07 • via Nuitee
I
Ian • couple • gb
9
Pleasant one nighter in Shrewsbury
Pros:

Fantastic breakfast. Air con in room fab due to heatwave going on at time of stay. Plenty space in room for motorcycle gear. Comfy bed and good night's sleep due to air con keeping things cool.

Cons:

You are a fair way out of town. But had a pleasant stroll in and back, about an hour. If this is an issue get a taxi.

2026-10-07 • via Nuitee
J
Joanne • couple • gb
10
Great place to stay with easy access to Shrewsbury.
Pros:

We stay at the Holiday inn Shrewsbury a lot when visiting family. We always get a lovely welcome from staff on the front desk. Our room was nice and clean. Breakfast is always lovely as well with plenty to choose from.

2026-10-07 • via Nuitee
M
Martina • couple • sk
9
2026-10-07 • via Nuitee