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Modern Bedrooms with Luxury Amenities
Experience comfort and luxury in our large, modern bedrooms at the Holiday Inn Express Shrewsbury. Enjoy the convenience of luxury power showers, super-king beds, and complimentary Wi-Fi during your stay.
Contemporary Dining Experience
Indulge in a delightful dining experience at our contemporary restaurant. Start your day with a delicious breakfast and savor light lunches in a welcoming atmosphere. Unwind at the casual bar, equipped with a plasma-screen TV showing Sky News.
Versatile Conference Facilities
Plan your next successful event with us! Our hotel offers versatile conference facilities to meet all your business needs. From meetings to seminars, we have you covered with modern amenities and professional services.
Book your stay now at the Holiday Inn Express Shrewsbury and elevate your travel experience to new heights!
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
The location
Sink blocked in the room the whole time we was there after complaining for 3 days, toilet blocked also
Bedding was ok. Parking was ok. I slept ok.
Breakfast was the worst experience. No cutlery, no cornflakes, sour milk, no beans. No bread because they had been busy! Staff tried to put sour milk back in fridge after I told them it was off. Had to ask for everything. Staff standing around chatting instead of working. I informed them and then informed the manager. Nothing was done apart from "sorry". Booking.com message is out of date. It gave email to discuss with manager if you were not impressed. That manager has left, email out of date.
Just what we were looking for
Food not available after 9pm
In a good location with a big car park.
Clean and tidy.
The breakfast was fairly simple but good value for money.
Nothing
Parking outside hotel.
Food in the restaurant in the evening was awful. There was a limited menu with no prices shown for any items, only a short title and a picture. The staff had to look up the prices on the till.
The food that came bore no resemblance to that shown on the menu and was not nice. No allergy information or advice was provided. The spicy glazed chicken wings were in fact covered in breadcrumbs not glaze and were over-spicy and inedible.
The burger was solid and leathery, served on a small flat wooden board that meant the food fell off the sides.
When we complained, the staff initially argued and said it was what we had ordered and a refund was not possible as some of the food had been eaten. The issue was eventually settled with one replacement dish of similar standard, and eventually a complimentary bottle of wine. The overall staff attitude to our complaint was disappointing, but sadly appeared to be well-practised.
great room for the price, exactly what we expected. the breakfast was good too.
Breakfast very good. Room spacious. Appreciated having a suitcase stand and being able to open a window a little. Plenty of shelf space and hangers for clothes. Fresh milk always available for coffee making.
It’s an uncomplicated but longish walk into town. There are no buses on Sundays. Evening meal food is ok and a welcome service being a long walk to other options. Chips tasteless.
Prijs kwaliteit
Locatie
All was fine until I actually tried to get into my room.
Keycard didn't work. I was up and downstairs three or four times. The card worked only some of the time and I had to just stand there and keep trying. Next morning I managed to get a card that worked.
Bathroom - loo not flushing properly
Tissue box was stuffed with rolled up toilet paper
Two out of the three USBs didn't work
There were bloodstains on the undersheet.
The room was adequate and the bed comfortable. The breakfast was good. The staff were friendly.
The room needed an upgrade. There was a damp wet smell in the bathroom and the shower head was wedged in position with paper towel.
The room was clean and functional, offering quiet peaceful surroundings.
Its location was some distance from amenities, although we did know this on booking, but in view of this we were disappointed by having poor choice of bar drinks.
Also the eating area and lounge areas were far too small for the size of the hotel.
Workers respectful
I was assinged to a disable person room and the soap in the bathroom was not filled up until we checked out. Although, this compliant was original laid to to the from dest return.
Slept really well. Very comfy pillows.
Staff in reception when we arrived were friendly and helpful.
The staff need to be on the ball when more food needs to be brought out. When we were having breakfast the place where the bread should be for toast was not filled up. We had breakfast and left and still not filled.
Clean beds and room, staff helpful, good breakfast
Shower/bathroom smelled very mouldy but appeared clean. The smell was overpowering when using bathroom.
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