Holiday Inn Express Shrewsbury by IHG

Hotels
Holiday Inn Express
8.2 (4028 reviews)
Shrewsbury Business Park, Sitka Drive , Shrewsbury , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cold showers
Dated rooms

Categories

Cleanliness
7.63
The room was clean but seemed dated.
Service
9.1
Majority of the staff were friendly and helpful.
Location
8.64
The location was convenient for visiting attractions.
Room Quality
7.59
The room needed refurbishment and was somewhat cramped.
Amenities
8.32
Standard amenities for this hotel tier, but lacking some essentials.
Value for Money
7.88
Pricing felt high due to limited local dining options.
Food and Beverage
8.13
Breakfast was good but lacked some variety.
Overall Experience
8.3
A mixed experience with both positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:44

Property Description

Modern Bedrooms with Luxury Amenities
Experience comfort and luxury in our large, modern bedrooms at the Holiday Inn Express Shrewsbury. Enjoy the convenience of luxury power showers, super-king beds, and complimentary Wi-Fi during your stay.

Contemporary Dining Experience
Indulge in a delightful dining experience at our contemporary restaurant. Start your day with a delicious breakfast and savor light lunches in a welcoming atmosphere. Unwind at the casual bar, equipped with a plasma-screen TV showing Sky News.

Versatile Conference Facilities
Plan your next successful event with us! Our hotel offers versatile conference facilities to meet all your business needs. From meetings to seminars, we have you covered with modern amenities and professional services.

Book your stay now at the Holiday Inn Express Shrewsbury and elevate your travel experience to new heights!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 4028 reviews
Cleanliness: 7.63
Service: 9.1
Location: 8.64
Room Quality: 7.59
Amenities: 8.32
Value for Money: 7.88
Food and Beverage: 8.13
Overall Experience: 8.3
L
Les solo_traveller gb
9
Pros:

Friendly staff. Comfortable room. Good AC

Cons:

Needs refurbishing. Floor tiles discoloured. Shower hose needs replacing.Dust on bed side tables. Over all looking tired. Breakfast bit chaotic

2026-06-27 via Nuitee
L
Lisa solo_traveller gb
9
2026-06-27 via Nuitee
P
Peter extended_group gb
8
We used it ss a location gor walking the Severn Way for which it was ideal
Pros:

Although located on an industrial estate it was ideal for our purposes

2026-06-27 via Nuitee
I
Ian solo_traveller gb
5
Good business break
Pros:

Great staff and breakfast. Clean place and good parking.

Cons:

Security door lock incorrectly fitted air conditioner not working correctly window open unable to close. Shame ev charging not working yet. Ev charger at shell nearby

2026-06-27 via Nuitee
D
David couple gb
10
great break
Pros:

Great facilities nice room
great location

Cons:

nothing

2026-06-27 via Nuitee
J
Janette solo_traveller gb
9
Pros:

Isla and the team were professional and welcoming. Going the extra mile to meet dietary needs - thank you Isla.

2026-06-27 via Nuitee
A
Ann couple gb
10
Excellent place to stay ,staff are very attentive
Pros:

Places was clean and staff were excellent, because the weather was so hot they even provided cold drinks and lollipops free of charge

Cons:

Nothing

2026-06-26 via Nuitee
N
Norman solo_traveller gb
1
See above
Pros:

I was unable to sleep all night due to high pitched motor noise that could not be fixed during the middle of the night. They moved us to a different room for the second night. Both mornings we had breakfast booked but did not attend. The staff were as good as could be expected but it did spoilt our two night stay.
I do use your company regularly I and use premier inns a lot

Cons:

See above

2026-06-25 via Nuitee
U
Usha solo_traveller gb
9
2026-06-25 via Nuitee
S
Sue couple gb
8
Ok
Pros:

As expected.

Cons:

Breakfast ends at 9.30 but at 9.05 lots of items had run out and were not replenished. Grapefruit tasted off (was fizzing!!) so I alerted the staff immediately but they didn’t remove it.

2026-06-24 via Nuitee
L
Lisa solo_traveller gb
10
Pros:

The staff were amazing. Very informative and super friendly.

Cons:

The bus to town doesn't run a Sunday 😆

2026-06-23 via Nuitee
M
mary solo_traveller gb
8
Pros:

The staff were helpful.

Cons:

The room allocated to me and my husband was smelly. I had to spray with lots of perfume to mask it before I eventually settled in the room.

2026-06-23 via Nuitee
P
paul solo_traveller gb
8
Pros:

Staff. Cleanliness, bed, comfort,

Cons:

Breakfast. I wasn't impressed with the breakfast.
It was ok.

2026-06-23 via Nuitee
G
Graham couple gb
6
It was fine, staff were very helpful and the room spacious.
Pros:

Convenient location and good parking.

Cons:

It would benefit from a deep clean

2026-06-22 via Nuitee
Évi couple gb
8
A good one night stop
Pros:

Location was great, halfway to North Wales on our motorbikes. We arrived late in the evening, and the Bar staff were extra helpful and very kind. Breakfast was delicious, our room was nice and comfortable.

Cons:

There was no toilet brush in the room. The shower draining system was probably clogged and was very smelly. The cleanliness of the shower, especially at the bottom corners, lots of dirt came out when we had a shower.

2026-06-22 via Nuitee
T
Townsend solo_traveller gb
2
Disappointed
Pros:

Nothing special run of the mill

Cons:

No door in the bathroom no plug in the sink big moth in the room on booking in
Youvhave low standards
I expected better

2026-06-22 via Nuitee
V
Vicki couple gb
7
Air con a big plus, more staff would probably make a smoother guest experience
Pros:

Air conditioning, parking available

Cons:

Short staffed (I assume) in morning meaning difficult to get table that had been cleared and there were quite a lot of breakfast items unavailable. Shower could have been cleaner. I tried to contact the hotel before the stay with a query and didn’t get a response from various communication methods (booking.com messages, email and phone call)

2026-06-21 via Nuitee
C
Clare couple gb
6
2026-06-21 via Nuitee
S
Sandra solo_traveller gb
6
Pros:

Staff were exceptionally busy but tried really hard to help customers

Cons:

The bathroom wasn't very clean and the duvet was disgusting. I always strip my bed when I leave and I have never see such a badly stained duvet. There are no plugs next to the bed to charge a phone so if you want to check your phone/time whilst its charging over night you have to get up and go across the room.

2026-06-21 via Nuitee
K
Kelly couple gb
1
2026-06-21 via Nuitee