Sveta Sofia Hotel

Hotels
7.4 (2943 reviews)
18 Pirotska Str. , Sofia , bg

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Perfect central location
Friendly and helpful staff
Cons:
Issues with cleanliness
Outdated facilities

Categories

Cleanliness
6.65
Multiple reviews mentioned issues with cleanliness, including dirty rooms and food under the bed.
Service
8.65
Staff is frequently described as friendly and helpful.
Location
8.65
Many reviews highlight the central and convenient location.
Room Quality
7.15
Some reviews stated rooms were spacious; however, they noted outdated furnishings and problems like noisy AC.
Amenities
6.65
Limited amenities noted in several reviews, including inadequate breakfast options and basic restaurant services.
Value for Money
7.15
Value perceived as acceptable, though some reviewers suggest better options available for the price.
Food and Beverage
6.15
Multiple mentions of poor breakfast quality and limited variety.
Overall Experience
8.15
Generally good impressions despite some flaws; improvements needed for a perfect stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:18

Property Description

Prime Location

Situated on the bustling pedestrian shopping street Pirotska, Sveta Sofia Hotel is just a stone's throw away from the heart of Sofia and conveniently close to Serdika Subway Station.

Wellness and Dining Options

Guests can enjoy complimentary access to the fitness centre or indulge in pampering at the sauna, solarium, and massage services. The hotel also features a restaurant offering special diet menus and grocery delivery for a personalized dining experience.

Convenience at Your Doorstep

With a variety of dining and shopping options within walking distance, including Sofia Market Hall and the Women's Market, guests can easily explore the vibrant surroundings. Shuttle services to Sofia Airport are available upon request for a hassle-free journey.

Ready to experience comfort and convenience at Sveta Sofia Hotel? Book your stay now!

Important information:

Please note that the credit card used for prepayment of advance purchase nonrefundable bookings must be presented upon check-in for verification purposes. The name on the credit card must match the guest’s name checking in.

Please note that the total price of reservation is payable directly upon arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs BGN 24 per day.

Location

Guest Reviews

7.4
Based on 2943 reviews
Cleanliness: 6.65
Service: 8.65
Location: 8.65
Room Quality: 7.15
Amenities: 6.65
Value for Money: 7.15
Food and Beverage: 6.15
Overall Experience: 8.15
Александър solo_traveller bg
10
2026-05-30 via Nuitee
J
Jacob solo_traveller bg
8
Pros:

rustige, ruime kamer

Cons:

Ontbijt mag volgens tegenwoordige standaards wat meer aandacht krijgen.

2026-05-28 via Nuitee
C
Christina family_with_children es
6
Central and cheap but limited
Pros:

The size if the room was great and I liked that the hair dryer was not cheap and did not overheat like other hotels.

Cons:

The breakfast was very limited. There was a bowl of fruit that my little son reached for and I had to explain to him that it was plastic. The only fruit and vegetables they had was olives. The hot breakfast was eggs and fried bread and these pastries that you buy frozen from the supermarket that were so cheap that they hardly had any cheese in them. They needed more of a variety of food.
The breakfast could have started earlier than 7:30. If you have a tour, you need an earlier breakfast. The most disappointing was front reception. I asked about day tours and the lady said check the internet. I went to the tourist office, checked the internet and asked at the hotel and it is disturbing that none of them could help me. I tried to book a tour and I thought something was wrong when they asked me for Polish currency and the company was in the Czech republic. There are so many scams. I tried with get your guide and viator but they kept on telling me something was wrong with my card. It took me a long time to realise that the worst tour company in the world was the best in Sofia and almost the only choice. Why couldn't the hotel say that Traventuria is the only one really. They are cheap but very lacking. The better choice is bulltrips but you pay a lot more but get a private driver. There is nothing in between like every other country.

2026-05-28 via Nuitee
P
Panayot solo_traveller bg
10
2026-05-27 via Nuitee
T
TRUEBA SAÑUDO solo_traveller es
9
Relación precio calidad estupendo.
Pros:

Estaba en el centro de la ciudad relación precio calidad magnífico. El personal de la recepción muy amables, el desayuno está bien tienes un poco de todo, la calle donde se encuentra el hotel por la noche es tranquila, sin duda recomendable.

2026-05-26 via Nuitee
M
Mari-Liis solo_traveller ee
3
Ei soovita hetkel kellelegi.
Pros:

Ainus postiivne asi oli asukoht. See on tõesti hea. Kuid, ma pole kindel, et asukohaga kaua enam kliente saab meelitada. Omanikel tuleks koheselt tegeleda hotelli kaasajastamisega.

Cons:

Soovitan hotellil tegeleda kiirelt kvaliteedi parandamisega, Koht linnas annab neile suure eelise, kuid tase on äärmiselt kehv ja ajale järgi jäänud. Toas on mööbel katki ja tuba on must - ilmselt ei ole toanurki ammu puhastatud. Täpiks i peal oli, et suitsuvabas hotellis hõljus stabiilselt kohutav suitsuhais, mis imbus ka igalpool maas ja seinas olevatesse kangastesse.

2026-05-26 via Nuitee
T
Tayfun couple tr
7
Eh işte...
Pros:

Çeşit azdı.

Cons:

Kahvaltı daha iyi olabilirdi.

2026-05-24 via Nuitee
Monica solo_traveller es
10
Impecable
Pros:

Es un hotel antiguo pero comodo, limpio y muy bien ubicado. Desayuno muy correcto. Con parking a 20 m

2026-05-24 via Nuitee
Аtanas solo_traveller bg
8
Отлично
2026-05-23 via Nuitee
A
Andrea solo_traveller es
7
2026-05-23 via Nuitee
M
MARIUS solo_traveller be
9
2026-05-23 via Nuitee
H
Hande couple tr
1
Fotoğraflara kanıp geldik, gerçekten çok kötü bir deneyimdi. Otel çok eski, yataklar rahat değil, kahvaltı çok çok kötü,
Cons:

Odanın rengi, yatak konforu, kapıların eski ve güvensiz olması, çeşmeden su içiliyor diye suyun parayla satılması minibara hiç bişey konmaması

2026-05-22 via Nuitee
Върбинка solo_traveller bg
9
2026-05-22 via Nuitee
M
martinez dominguez solo_traveller es
8
Pros:

La ubicación

2026-05-20 via Nuitee
M
Manuela solo_traveller bg
10
Cons:

I was expecting a bigger buffet alternatives , but the food was good.

2026-05-20 via Nuitee
L
Laurin extended_group it
9
2026-05-18 via Nuitee
L
Lorenzo extended_group it
8
2026-05-18 via Nuitee
A
Agnieszka solo_traveller pl
4
Pros:

Lokalizacja

Cons:

Biedne śniadania, brak ak8chlolwiek warzyw i owoców, żeby nie było ogórka czy pomidora!!! W Bułgarii??????
Brud. Toalety przy restauracji koszmarnie brudne.
Zalatujace papierosy na stołówce rano.

2026-05-18 via Nuitee
M
Max solo_traveller de
6
Pros:

Das Hotel war sauber.
Der Komfort der Betten war sehr angenehm.
Die Aussicht auf den Vitosha Berg war sehr schön, allerdings wird diese nur für wenige Zimmer möglich sein.

Cons:

Das Frühstück war wenig reichhaltig: Weißbrot, etwas Aufschnitt, Marmelade gekochte Eier und Joghurt. Der Frühstüchsraum liegt im Keller und wirkt beklemmend.
Die meisten Angestellten waren nicht freundlich und nicht entgegenkommend: wir waren eine Stunde vor dem Check in am Hotel und haben nachgefragt ob das Zimmer schon fertig ist und wir eventuell schon rein könnten. Daraufhin wurde auf eine early Check in Gebühr verwiesen aber das Zimmer sei schon fertig.

2026-05-17 via Nuitee
L
Lale solo_traveller tr
8
Good location
Pros:

This is my third stay at the hotel. The location, cleanliness and facilities are a plus.

Cons:

The beds did not have mattress protectors and the breakfast selection could be better.

2026-05-14 via Nuitee