Hilton Garden Inn Toronto/Ajax

Hotels
•
Hilton Garden Inn
8.3 (737 reviews)
500 Beck Crescent , Ajax , CA
+1 905-686-9400

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean public areas
Good location
Nice amenities
Cons:
Issues with cleanliness in pool area
Uncomfortable bed
No breakfast option
Dog noise disturbances

Categories

Cleanliness
8.13
Rooms were described as clean, but some concerns about dirty pool areas and towels were mentioned.
Service
8.8
Staff were consistently noted as friendly and helpful throughout the reviews.
Location
8.64
Great location mentioned multiple times for its convenience and accessibility.
Room Quality
8.09
Rooms were generally good, but some guests had issues with air conditioning and comfort.
Amenities
8.62
Amenities like the pool and hot tub were appreciated, despite some complaints about closures.
Value for Money
7.58
Some dissatisfaction with room pricing versus amenities received, especially regarding breakfast not being included.
Food and Beverage
8.13
Positive mentions of food quality and service, though breakfast availability was noted as an issue.
Overall Experience
8.4
Despite some flaws, guests generally enjoyed their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-31 12:02

Property Description

Convenient Location
Situated just off Highway 401 in Ajax, Ontario, Hilton Garden Inn offers easy access to nearby dining, shopping, and golfing options.

On-Site Amenities
Relax and unwind with access to an indoor heated pool, hot tub, and fitness center during your stay. Indulge in delicious meals at the Great North American Grill or opt for convenient evening room service.

Additional Services
For your convenience, the hotel features a 24-hour Pavilion Pantry stocked with snacks and beverages. Explore nearby attractions like the Slots at Ajax Downs casino and Deer Creek Golf & Country Estates.

Book your stay at Hilton Garden Inn Ajax for a seamless blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that from September 22, 2021 and until further notice, guests should provide proof of vaccination status with a minimum of at least 14 day efficacy, or proof of exemption, prior to gaining entry to common elements within the facility such as the fitness center, pool, restaurant, and meeting/event space, in accordance with government guidelines. Guests who do not adhere to the required mandate will be denied entry to these common areas.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Location

Property Video

Guest Reviews

8.3
Based on 737 reviews
Cleanliness: 8.13
Service: 8.8
Location: 8.64
Room Quality: 8.09
Amenities: 8.62
Value for Money: 7.58
Food and Beverage: 8.13
Overall Experience: 8.4
G
Girling • solo_traveller • ca
10
2026-09-16 • via Nuitee
L
Luna • solo_traveller • ca
10
2026-09-15 • via Nuitee
E
Elisabeth • solo_traveller • ca
7
Hilton Garden Inn Ajax
Pros:

I was upgraded to a suite.

Cons:

I had asked for an earlier arrival and was told they would see what they could do. Arrived early and didn't get a room till after the original arrival time. Had to use another person's room to get ready for a wedding with ten minutes to get into my own room before having to leave.

2026-09-14 • via Nuitee
N
Nicholas • extended_group • ca
10
2026-09-12 • via Nuitee
T
Thomas • couple • ca
9
2026-09-11 • via Nuitee
S
Samir • couple • ca
10
2026-09-09 • via Nuitee
C
Cathy • solo_traveller • ca
6
Cons:

The charge to have a pet in your room was too high I have a 13 pound dog who doesn’t shed and I paid an extra $100 for her for 2 night. If I had stayed 4 nights the charge was the same. I don’t mind paying $25-$50 extra per night but felt your fee was ridiculous

2026-09-06 • via Nuitee
K
Karen • couple • ca
10
2026-09-05 • via Nuitee
S
Shawn • solo_traveller • ca
10
2026-09-03 • via Nuitee
C
Collins • couple • us
10
Perfect and we will be back!
Pros:

Loved the bed and the linens were exceptional.

Cons:

Absolutely nothing to complain about!

2026-08-28 • via Nuitee
V
Verna • solo_traveller • ca
10
2026-08-28 • via Nuitee
V
Valerie • solo_traveller • ca
10
2026-08-26 • via Nuitee
G
Goldberg • solo_traveller • ca
8
Pros:

Location

Cons:

Bed uncomfortable

2026-08-24 • via Nuitee
R
Robin • family_with_children • ca
9
2026-08-24 • via Nuitee
C
Carlton • couple • ca
10
Pros:

The customer service is great. The hotels are clean.

Cons:

Nothing

2026-08-23 • via Nuitee
M
Mala • solo_traveller • ca
8
2026-08-23 • via Nuitee
L
Lina • couple • ca
10
2026-08-21 • via Nuitee
B
Brittany • family_with_children • us
5
2026-08-20 • via Nuitee
O
Orlando • family_with_children • ca
8
2026-08-15 • via Nuitee
J
Jesse • couple • ca
8
Pros:

Natalie was super...

2026-08-14 • via Nuitee