The Raintree St Marys Road

Hotels
9.4 (2190 reviews)
120 St. Mary's Road Alwarpet , Chennai , IN

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent breakfast
Helpful staff
Central location
Cons:
Construction noise
Limited space in rooms
Issues with management

Categories

Cleanliness
9.48
Overall sentiment was positive, but some mentioned noise and construction disruptions.
Service
9.95
Staff were described as excellent, helpful, and efficient in multiple reviews.
Location
9.99
Central location praised multiple times for convenience.
Room Quality
8.94
Comfortable and clean but some noted issues with space and noise.
Amenities
8.97
Good amenities like the rooftop bar and spa were mentioned positively.
Value for Money
8.93
Most reviews felt the experience matched the overall price paid.
Food and Beverage
9.48
Breakfast received high praise, but the rooftop restaurant was mentioned negatively.
Overall Experience
9.45
Overall experience noted as pleasant with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:33

Property Description

Luxurious Accommodation
The Raintree, St. Mary's Road offers elegantly designed rooms with modern décor, wooden flooring, and top-notch amenities like flat-screen TVs and minibars.

Dining Excellence
Indulge in a culinary journey with four dining options, including a buffet breakfast at Colony, grilled delights at Above Sea Level, and the unique Chap Chay fry station.

Convenient Services and Location
Enjoy free Wi-Fi, parking, and access to a rooftop swimming pool. Benefit from currency exchange, airport shuttle services, and easy access to popular landmarks and the city center.

Ready to experience luxury and convenience at The Raintree, St. Mary's Road? Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAA

Location

Guest Reviews

9.4
Based on 2190 reviews
Cleanliness: 9.48
Service: 9.95
Location: 9.99
Room Quality: 8.94
Amenities: 8.97
Value for Money: 8.93
Food and Beverage: 9.48
Overall Experience: 9.45
S
sarah • solo_traveller • gb
9
A really relaxing and refreshing experience
Pros:

Friendly comfortable. Really enjoyed my stay.

Cons:

Nothing

2026-09-18 • via Nuitee
C
Chitra • solo_traveller • ch
9
2026-09-16 • via Nuitee
E
eric • solo_traveller • fr
10
Pros:

Presque tout

Cons:

J'ai acheté un peignoir de l'hôtel. Il aurait pu être neuf. La piscine pourrait être réservée aux femmes le matin (regards des hommes intrusifs)

2026-09-15 • via Nuitee
E
eric • solo_traveller • fr
10
2026-09-15 • via Nuitee
K
karthik • family_with_children • in
10
2026-09-14 • via Nuitee
R
Rajiv Srivatsa • couple • in
10
2026-09-12 • via Nuitee
D
Deepak • solo_traveller • ae
5
Pros:

Central location, well furnished rooms

Cons:

Room had cockroaches
Central switchboard that is inconvenient
No reading lights
Walls between rooms were not soundproof

2026-09-12 • via Nuitee
A
Abotaleb • couple • us
9
كانت جيده ومثيرة للاهتمام
Pros:

الموظفون ودودون وسهلين التعامل

Cons:

لا شي

2026-09-11 • via Nuitee
D
Dr LakshmiNarayana • solo_traveller • in
10
Pros:

Superb recieving.... Awesome response!

Cons:

Ambience is excellent 👌

2026-09-10 • via Nuitee
N
Namit • couple • in
10
2026-09-08 • via Nuitee
D
Dheeraj • extended_group • in
10
Clean, comfortable and good location
Pros:

Location and service

2026-09-08 • via Nuitee
I
Irina • solo_traveller • gb
9
Exceptional service from a team who made everything easy
Pros:

The staff, without question. Nothing I asked for was treated as an inconvenience — directions, arrangements, last-minute requests — all handled quickly, cheerfully, and often with a better suggestion than the one I'd arrived with. They arranged my airport transport, which took a real worry off my hands, and the laundry service was reliable too. That helpfulness was consistent across everyone I dealt with, not one or two individuals having a good day.

The hotel itself is lovely throughout — the decor is tasteful, and the whole place has a calm, welcoming atmosphere. My room was well-sized and equipped with everything I actually needed. The bedside control panel for the AC and the lights was a small thing that made a real difference — no getting up in the dark to adjust anything.

The food was a genuine highlight. Breakfast was excellent quality and diverse enough to eat well every morning without repeating myself. I also ate at Above Sea Level, the rooftop restaurant, and it was a delight — very good food and drinks, a lovely atmosphere, and sweeping views over the city. There was live music on Saturday with excellent musicians and a well-judged set. Worth going up for even if you're not staying.

Cons:

The pre-arrival communication. The same information arrived three times over — through Booking.com, my personal email, and WhatsApp — and it read as automated, mostly pushing pre-arrival extras. The messages didn't render properly, so they were hard to read, and the buttons that were meant to link to further information often didn't work. Overall, it was confusing rather than helpful. This is a systems issue rather than a people one — once I arrived, the team were excellent — but picking one channel and making sure the links work would improve the first impression a lot.

2026-09-08 • via Nuitee
K
Katha • family_with_children • us
10
2026-09-05 • via Nuitee
P
Pei-Chi • couple • tw
10
Comfortable stay in Chennai
Pros:

Location

Cons:

None

2026-09-05 • via Nuitee
Y
Youssouf • family_with_children • fr
10
Pros:

Hôtel très bien très propre et confortable
Mention spéciale a Rajashekar !!
Le séjour c’est très bien passe, nous reviendrons

2026-09-05 • via Nuitee
R
Raghu • solo_traveller • us
10
Will definitely com back to stay if I visited Chennai.
Pros:

Really great experience at the hotel. Beautiful terrace restaurant with a view of the city. Staff were very helpful and accomodating. Food was good, not great. Room was excellent with lots of space and did not feel congested.

2026-09-05 • via Nuitee
P
Pattamadai • family_with_children • in
9
A great hotel in a great location...
Pros:

Everything about the hotel was nice....

Cons:

Nothing in particular....

2026-09-03 • via Nuitee
M
Marta • solo_traveller • gb
9
Pros:

Extremely good communication and pick up/drop off arrangements.
The room was clean and spacious.
The staff was very helpful and attentive.
There was even life music at the roof restaurant during my stay.
I suppose that buffet breakfast can meet everyone's expectations.

Cons:

Nothing really.

2026-09-03 • via Nuitee
P
Patience • solo_traveller • gb
10
Amazing time at the Raintree with incredible staff.
Pros:

The staff was brilliant. They made sure I was comfortable and attended to every query I had.

They went above and beyond to take care of me. I am so delighted with them, I am going back soon 😊

Cons:

Nothing comes to mind. It was a delightful time.

2026-09-02 • via Nuitee
R
Ravishankar • couple • ca
9
2026-08-31 • via Nuitee