Holiday Inn Express & Suites Charlottesville - Ruckersville by IHG

Hotels
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Holiday Inn Express
8.2 (239 reviews)
5920 Seminole Trail , Ruckersville , US
+1 434-985-1855

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Great/convenient location
Friendly and responsive staff
Comfortable beds and spacious rooms
Good/excellent breakfast
Pet friendly
Cons:
Pool frequently unclean, green, or closed
No or limited hot water reported by several guests
Maintenance issues (AC, clogged drains, elevator, ceiling peeling)
Inconsistent housekeeping/service at check-in
Breakfast equipment/food issues (waffle maker broken, some items frozen/dry)

Categories

Cleanliness
7.3
Mixed: many guests note clean rooms, but repeated complaints about pool cleanliness (green water, hair, debris), peeling/dirty bathroom ceilings and a reported black residue in a sink.
Service
9.2
Generally friendly, helpful and responsive staff (front-desk and manager praised), though a few reports of disinterested or unhelpful behavior at check-in and poor follow-up on a refund request.
Location
9.2
Consistently described as very convenient/great location for Shenandoah and other activities; a couple mentions it is not in the city center but overall highly rated.
Room Quality
7.6
Rooms and beds often described as comfortable and spacious, but several issues reported: bed indentations, AC problems, clogged drains, no/limited hot water and some ceiling damage.
Amenities
7.2
Mixed amenities: free coffee and pet-friendly areas praised, breakfast generally available, but the pool is frequently closed or unclean and some equipment (waffle maker) not working.
Value for Money
8
Many guests felt pricing was reasonable, though a few noted higher rates for events (graduation) and frustration when issues (e.g., no hot water) weren't compensated satisfactorily.
Food and Beverage
8.6
Breakfast is often called very good or excellent and praised by many guests; a minority reported dry or not-fresh items and limited fresh fruit availability.
Overall Experience
8.5
Most guests report a positive overall stay and would return, but maintenance and hot-water/pool issues detracted from some experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Convenient Location
Situated just 8 km from the Charlottesville – Albemarle Airport and a short 16-minute drive to the University of Virginia, the Holiday Inn Express & Suites Charlottesville - Ruckersville offers a prime location for both business and leisure travelers.

Comfortable Accommodations
Each room at the hotel features modern amenities such as a flat-screen cable TV, microwave, and refrigerator. The en suite bathrooms come stocked with complimentary toiletries and a hairdryer, ensuring a comfortable stay for all guests.

Great Facilities
Guests can start their day with a delicious continental breakfast and take advantage of the outdoor pool for a refreshing swim. The hotel also boasts a fitness centre for workout enthusiasts and provides convenient laundry services. Plus, the complimentary shuttle to the airport adds an extra level of convenience to your stay.

Book your stay at Holiday Inn Express & Suites Charlottesville - Ruckersville now for a memorable and hassle-free experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note, shuttle service hours are Monday-Friday, upon request, from 9:00 to 17:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHO

Location

Guest Reviews

8.2
Based on 239 reviews
Cleanliness: 7.3
Service: 9.2
Location: 9.2
Room Quality: 7.6
Amenities: 7.2
Value for Money: 8
Food and Beverage: 8.6
Overall Experience: 8.5
K
Kathleen • couple • us
10
Will seek out other holiday inn expresses while we travel
Pros:

Stag was helpful and light hearted
Beds were very comfortable
Place was clean
Was nice to have hot water at night for teawill

2026-10-28 • via Nuitee
V
Valerie • couple • us
10
Perfect location for our needs, would definitely stay again.
Pros:

Great breakfast and very responsive staff!

Cons:

The noisy room doors which bang!

2026-10-20 • via Nuitee
B
Brenda • couple • us
7
Pros:

Location

Cons:

Disinterested staff during check in

2026-10-12 • via Nuitee
R
Roger • family_with_children • us
10
Wonderful
2026-10-07 • via Nuitee
H
Hannah • couple • us
7
2026-09-08 • via Nuitee
J
Jessica • couple • us
1
2026-09-04 • via Nuitee
L
Lynne • couple • us
8
2026-08-30 • via Nuitee
J
James • couple • us
10
It was okay
Pros:

Rooms were comfortable

Cons:

Elevators were not working

2026-08-24 • via Nuitee
S
Susanne • family_with_children • us
6
No frills but convenient
Pros:

Convenient location. Beds were comfortable.

Cons:

Pool was not clean. Lots of hair.
Breakfast buffet was just ok. Waffle maker didn't work. The cinnamon rolls were frozen. Passable.

2026-08-18 • via Nuitee
M
Melanie • family_with_children • us
9
2026-08-17 • via Nuitee
J
Jack • solo_traveller • us
10
Pros:

The comfort and relaxed state of a home away from home.

Cons:

The ceiling in the bathroom #139 could have used a fresh coat of paint. Minus the outdoor pool was closed do to repair.

2026-08-16 • via Nuitee
D
Doug • couple • us
9
2026-07-23 • via Nuitee
E
Edwin • couple • us
8
Pros:

N/A

2026-07-22 • via Nuitee
B
Boggs • couple • us
8
2026-07-21 • via Nuitee
B
Barbara • solo_traveller • us
10
2026-07-19 • via Nuitee
T
Tabitha • solo_traveller • us
1
2026-07-17 • via Nuitee
B
Ben • solo_traveller • us
5
Pros:

Staff free coffee good location

Cons:

Ac did not work properly location not in city but a lot of pavement

2026-07-16 • via Nuitee
P
PRIYA • family_with_children • us
7
Overall great and would stay again- urge the team to look more closely at maintenance
Pros:

Great location. Friendly staff. Nice sized rooms. Overall clean and well-maintained. Pet friendly with lots of areas nearby to walk them.

Cons:

We had a clogged drain in the bathroom that they tried to address (I give them credit for trying to address it after hours). However it left a black liquid in the sink which was off-putting. They did offer us a different room but it was late in the night and we were tired. In the middle of the night the room a/c stuttered at that point my husband just asked for the keys to a different room which they complied with.

2026-07-14 • via Nuitee
A
Amber • couple • us
10
2026-07-14 • via Nuitee
M
Michael • family_with_children • us
5
Cons:

The bed had a huge indentation in it which made it difficult to sleep and we booked a hotel with a pool and the pool was not swimmable because it was green

2026-07-13 • via Nuitee