Best Western Plus Mariposa Inn & Conference Centre

Hotels
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Best Western Plus
8.2 (370 reviews)
400 Memorial Avenue , Orillia , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
Uncomfortable beds

Categories

Cleanliness
7.44
Some cleanliness issues noted, such as bathroom stains and unpleasant odors.
Service
8.91
Staff were very friendly and helpful throughout the stay.
Location
8.45
Convenient location with nearby amenities and attractions.
Room Quality
6.9
Issues such as old bathrooms and uncomfortable beds were reported.
Amenities
8.43
Nice pool and sauna, although some repairs are needed.
Value for Money
8.39
Reasonable price for overall experience despite minor issues.
Food and Beverage
8.94
Breakfast was highly rated with good selections and quality.
Overall Experience
8.11
Overall a good stay with room for improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:10

Property Description

Indulge in Comfort and Convenience

Modern Amenities: Enjoy a comfortable stay in rooms equipped with free WiFi, cable TV, and essential facilities like a hairdryer and ironing amenities.

Culinary Delights: Start your day with a delicious daily breakfast and savor delectable meals at The Grape and Olive, known for its wine and martini bar.

Relax and Unwind: Take a refreshing dip in the indoor pool, rejuvenate in the sauna and hot tub, or stay active at the hotel's gym.

Experience the best of Orillia, Ontario at Best Western Mariposa Inn. Book now for a memorable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the pool, hot tub and the Sauna will be closed for repairs starting from April 10, 2023, until April 24, 2023. Please contact the hotel for any questions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Adults stay for CAD 10 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 370 reviews
Cleanliness: 7.44
Service: 8.91
Location: 8.45
Room Quality: 6.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 8.11
S
SamanthaJS88 • Family • Owen Sound, Grey County, Ontario
2
Poor quality
Pros:

The hotel was dated, not very clean. The pool area was not clean. The beds were not comfortable. Generally this is not the quality I expected from a best western. When I asked to cancel the second night they were not helpful at all.

2026-06-25 • via Tripadvisor
S
Sabine • couple • de
8
2026-06-25 • via Nuitee
P
Peter • solo_traveller • de
8
2026-06-18 • via Nuitee
M
Marsha • solo_traveller • ca
9
Pros:

1st floor..clean easy to find. .

Cons:

Kids running halls all the time.....toasters really really slow....

2026-06-15 • via Nuitee
M
Mossel • family_with_children • ca
9
2026-06-08 • via Nuitee
I
I8920BWnancya • Couples
10
Our choice hotel in Orillia
Pros:

This is a very friendly hotel and great assortment for breakfast. We choose this location as a priority for its location and large parking availability. Great restaurants at all price ranges in area

2026-05-29 • via Tripadvisor
Z
Zanelli • couple • ca
7
Just ok.. won’t stay again
Pros:

It was close to where we had to go

Cons:

It was expensive for what it was

2026-05-11 • via Nuitee
K
Kimberly • couple • ca
3
No next time. Regular rooms can’t compare to the Quality or Comfort Inn. This was a bad choice.
Pros:

Location near the highway and not far to drive to anywhere.

Cons:

The bathtub was disgusting. Rusted out spots. Would not take a bath in there. Yuck!

Toilet paper and Kleenex were like sandpaper. Hallway along first floor corridor to rooms was very closed in with low ceiling.

2026-04-13 • via Nuitee
B
Betty • family_with_children • ca
8
Pros:

Night staff at front desk extremely nice given she was alone with no additional help. Room was clean, nice size.

Cons:

The beds. They were very hard and I cannot sleep on a hard mattress. Toilets very low.

2026-04-11 • via Nuitee
E
ELS77 • Family
2
Family Tradition Ruined
Pros:

28 year family tradirion where 17 rooms were rented over Easter Weekend. Multiple rooms had an ant infestation and items found from previous people in multiple rooms. When this was brought to the attention of the General Manager he was rude and dismissive to his staff for bringing it to his attention and then argumentative with me and unwilling to compensate for the issues.

2026-04-10 • via Tripadvisor
B
Brad • family_with_children • ca
5
Pros:

The keurigs

Cons:

Big wad of hair stuck in drain.

2026-04-09 • via Nuitee
R
Raymond Neil • family_with_children • ca
8
2026-04-08 • via Nuitee
W
wyngnut2017 • Business • Manitoulin Island, Northeastern Ontario, Ontario
4
Ice cold room. Never again.
Pros:

This hotel is an older hotel at the south end of Orillia directly across from the OPP Headquarters. It was the last night of 9 on the road and we were heading home. We arrived shortly after 2 ( thankfully) First note was the musty odour in the front lobby. Check in was flawless . Our room not quite. The heat had been shut off for a period of time and it was very cold. We turned the heat on and left to eat. Returned and hour later and contacted the front desk. An offer of heaters and blankets was made. This wont help and ice cold bathroom and mattress and box spring. Several further communications with no offer to move us. We stayed out as late as possible and went to bed. My partner communicated our displeasure with the front desk and we left. The manager replied to our hotel review and apparently it was our fault for not taking the blankets. Apparently the heat had been turned off by the previous visitors. Never again will we book this hotel. Not Best Western standards. At no time during our visit were we contacted by management.

2026-04-04 • via Tripadvisor
L
Loretta • couple • ca
9
Loved that it was Pet friendly .
Pros:

Staff were very friendly & helpful.

Cons:

Our room was dusty and there were dead bugs on windowsill .

2026-03-31 • via Nuitee
T
Travel47423380098 • Family
2
Unfortunately won't book with best western again
Pros:

I unfortunately innocently made a mistake with my booking dates. Arrive with me children after driving hours and management (specifically Noman Khar) not helpful or considerate whatsoever. Demeaning especially in the way speaking over women, not letting me or my mother in law talk, just shutting us down and not offering assistance in any way. The staff was also lying directly to our face which was most definitely not appreciated. Unfortunately we needed to either leave or pay an additional fee, and not able to use my points unless I left and called the 1-800 number. I'm not sure if anyone has ever had to go into a fully packed car with children crying and now very upset as they're tires and hungry to deal with a 1-800 number but this should have been 100% unnecessary when I was speaking directly to management.. could they not have helped me with that ? I needed to go and book a different hotel and now out the price of the room for here. I have a few thousand points now that will unfortunately go to waste and I will no longer be booking with Best Western..

2026-03-20 • via Tripadvisor
B
Brian • solo_traveller • ca
7
2026-03-12 • via Nuitee
S
Shirk • extended_group • ca
8
The room was cleaned before and comfortable.
Pros:

The staff were friendly. The hotel and rooms were very clean.

Cons:

I did not appreciate paying $300 for one room for one night. There was a sports tournament going on and felt the room rates should NOT have been so grossly inflated to reflect this. It was ALL hotels in town that did this and I find this to be extremely unfortunate for me as a traveller and not a participant of this tournament.

2026-02-23 • via Nuitee
L
Lovetotravel7273 • Couples • Brampton, Ontario
2
STAY AWAY
Pros:

Beyond AWFUL. If you don't want to waste your money, then DO NOT book here

2026-02-22 • via Tripadvisor
N
Nikola • extended_group • ca
7
2026-02-22 • via Nuitee
W
willett jr • family_with_children • ca
8
2026-02-13 • via Nuitee