Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent, attentive staff and service
Prime location across from Karon Beach
Comfortable, well-appointed rooms and beds
Room upgrades provided for some guests
Family-friendly, relaxing atmosphere
Convenient proximity to restaurants and shops
Cons:
Main pool cleanliness and maintenance issues
Some poolside facilities (showers) not working / spa closed
Breakfast quality criticized
Occasional hard mattress for some guests
Lizard sightings in a room reported
Early-morning noise from children

Categories

Cleanliness
7.6
Rooms and public areas are often described as clean, but several reviews call out dirty main pool(s) and pool-area cleanliness issues, so overall cleanliness is above average but imperfect.
Service
9.2
Staff repeatedly praised across reviews (friendly Thai hospitality, specific staff named like MJ and a helpful Russian staff member, upgrades and excellent welcome), indicating exceptionally strong service.
Location
9
Location is frequently highlighted as a major positive — directly across from Karon Beach, within walking distance of restaurants and shops, very convenient for beach access and sunsets.
Room Quality
8.6
Rooms described as luxurious, well-appointed with good showers, baths and lovely beds and balconies; a few guests noted the mattress was too firm for their taste.
Amenities
6
Amenities are mixed: multiple reports of pools being dirty or under maintenance, some poolside showers not working, spa closed in low season and hotel massage described as overpriced — lowers the amenities score.
Value for Money
8
Several guests explicitly praise value/price ratio and would return; occasional comments about overpriced on-site services (massage) slightly reduce perceived value.
Food and Beverage
6.8
Very few mentions overall; one review explicitly criticizes the breakfast quality as poor, so F&B is rated below average due to that specific negative feedback and limited positive mentions.
Overall Experience
8
General sentiment is positive with many guests recommending the hotel, mentioning relaxing stays, family suitability and intent to return, though pool/amenity issues and some noise/food complaints moderate the score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Luxurious Amenities
Destination Resorts Phuket Karon Beach - SHA Extra Plus offers 3 outdoor pools, a spa, and a 24-hour fitness centre for the ultimate relaxation and rejuvenation experience.

Convenient Location
Situated just a short walk from the beach, our hotel is close to popular attractions like Karon Night Market and Wat Chaithararam Temple, with easy access to the vibrant nightlife in Patong and the serene Kata Beach.

Exceptional Services
Indulge in our air-conditioned rooms with modern amenities, enjoy dining at our 3 restaurants, unwind at our 2 bars, and keep fit at the fitness centre. With a 24-hour front desk, water slide at the pool, and a kid's club, we ensure a memorable stay for every guest.

Book your stay at Destination Resorts Phuket Karon Beach now for an unforgettable experience!

Important information:

Please note that the name of the guest on booking confirmation must be the same name as the credit card holder.

The guest must present the same credit card used to guarantee the booking when checking in or making payment at the hotel. The hotel will collect a new payment if guests do not present their credit card upon check-in.

Please note that a valid photo ID corresponding to the name on the booking are required at check-in.

Up to 2 children can stay free of charge when sharing a room with up to 2 adults.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Location

Guest Reviews

7.9
Based on 459 reviews
Cleanliness: 7.6
Service: 9.2
Location: 9
Room Quality: 8.6
Amenities: 6
Value for Money: 8
Food and Beverage: 6.8
Overall Experience: 8
F
Fabian Emil • couple • no
10
2026-10-30 • via Nuitee
T
TING • family_with_children • cn
10
2026-10-27 • via Nuitee
P
Patrick Boland • solo_traveller • nz
8
Very well appointed, luxury rooms. Beach over the road, once you work out how to get there.
Pros:

The service from all the staff was exceptional, not just at the front desk, but wherever and whenever they encountered you on the property. One Russian lady in particular was very helpful, even when I mislaid my room card. The rooms were spectatular, with bath, etc. and the shower had good pressure. The beds were lovely.

Cons:

One small thing, which I noticed they were rectifying the day I left. The main pool by the bar was not clean at all, perhaps there had been some weather event or something. However, I swam in another pool in the complex which was fine.

2026-10-11 • via Nuitee
E
Ebru • couple • tr
10
Pros:

Holiday Inn Resort Phuket Karon Beach’te konaklamaktan çok memnun kaldık. Otelin konumu, temizliği ve çalışanların güler yüzlü yaklaşımı tatilimizi daha da keyifli hale getirdi. Personel oldukça ilgili ve yardımseverdi. Konaklamamız boyunca kendimizi rahat ve özel hissettik. Hem dinlenmek hem de güzel bir tatil geçirmek isteyen herkese gönül rahatlığıyla tavsiye ederiz. Her şey için teşekkür ederiz! Phuket’e tekrar geldiğimizde yeniden tercih etmek isteriz. 🌴☀️

Cons:

Kertenkele gördük odamızda bir kaç defa onun dışında bir problem yoktu sadece

2026-10-10 • via Nuitee
M
Melinda • family_with_children • sg
9
Pros:

The beautiful Karon Beach with the most amazing sunsets and very bodyboardable waves is just across the road. It is away from the hustle but still in walking distance.

The staff is truly wonderful, real Thai hospitality, kindness from the bottom of the heart. We were pampered with a room upgrade

Cons:

Unfortunately one of the pools were under maintenance while we were there. But than that just has to be done sometimes…
Some maintenance needed.

2026-10-09 • via Nuitee
E
Ebrahim • solo_traveller • bh
10
Pros:

I had a really enjoyable stay at Holiday Inn Karon. The location was excellent, especially being so close to Karon Beach and within easy reach of restaurants, shops, and other attractions.

The hotel was clean, comfortable, and well maintained, and the staff were friendly and helpful throughout our stay. The atmosphere was relaxing, and it was also a great choice for traveling with a young child.

What I liked most was the convenience of the location — everything we needed was nearby, while the hotel itself was a comfortable place to come back to after a long day exploring Phuket.

Overall, we had a great experience and would definitely consider staying here again on our next trip to Phuket. Highly recommended for families and anyone looking for a comfortable hotel in a great location.

2026-10-08 • via Nuitee
S
Saleem • couple • qa
9
i definitely will stay here again
Pros:

the location is super … across the road is direct excess to Karon beach , rooms r specious and nice with big balcony…. the staff is very friendly and helpful

Cons:

the mattress is kinda hard for me , i preffer soft mattress… the swimming pool’s r not so clean and the showers beside pools r not working at all …. the massage at hotel is so over priced

2026-10-07 • via Nuitee
T
tami • solo_traveller • il
3
Pros:

כלום

Cons:

אין שום פאסילטי. רחוק מאוד מהכל . בריכה מלוכלכת מאוד !

2026-10-07 • via Nuitee
T
Tiegan • couple • gb
10
2026-09-16 • via Nuitee
B
Bibhuti • couple • in
9
2026-09-08 • via Nuitee
S
Sofia • solo_traveller • us
9
Pros:

I went during low seasons and the facilities were all mostly available.
The staff was really friendly and the room i stayed was clean and modern

Cons:

Since it was during low season the place was a little empty and the spa wasn't open. But that's not exactly their fault

2026-09-07 • via Nuitee
T
Taha ahmed • solo_traveller • pk
10
Pros:

Excellent welcome and upgrade

Cons:

Nothing, top notch service

2026-09-06 • via Nuitee
D
Diadie • family_with_children • fr
10
Hôtel propre , personnels cool . Rapport qualité prix parfait
Pros:

Le personnels était top en particulier MJ le responsable une perle qui a fait rayonné mon séjour dans cet hôtel

Cons:

Le bruit des enfants très tôt le matin et le petit déjeuné pas bon .

2026-09-04 • via Nuitee
F
Falah • family_with_children • sa
10
رح اكرر السكن فيه
Pros:

النظافه وحسن التعامل والهدو وقريب من الخدمات وخصوصآ الموظف MJ Nimnuan كان تعامله جدآ راقي

2026-09-04 • via Nuitee
G
George • couple • in
8
2026-09-04 • via Nuitee
L
LATIFA • family_with_children • qa
4
2026-09-03 • via Nuitee
A
Alwan • solo_traveller • au
10
Pros:

The friendly staff

2026-09-03 • via Nuitee
H
Hsasn • family_with_children • bh
10
2026-09-03 • via Nuitee
N
NAWAF • solo_traveller • sa
8
2026-09-02 • via Nuitee
R
Ronan • couple • au
10
Soo good
Pros:

Awesome staff especially front desk

Cons:

Nothing

2026-08-31 • via Nuitee