Jill Hotel Brussels Centre Midi

Hotels
8.2 (1060 reviews)
Avenue Fonsny 9 , Brussels , be

Children allowed

Facilities

Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Internet access
Wine release events
Reception hall
Air conditioning
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
8.3
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.7
Service was generally appreciated, although a few guests had complaints about wait times.
Location
9.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
8.3
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
8.5
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8.6
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 16:58

Property Description

Convenient Location near Brussels-South Railway Station and Eurostar Terminal
Located just 200 metres from Brussels-South Railway Station and the Eurostar terminal, Hotel Euro Capital Brussels offers unparalleled convenience for travelers.

Modern Amenities and Comfortable Rooms
Indulge in air-conditioned rooms with free WiFi, flat-screen cable TV, and individually controlled air conditioning. Enjoy stunning views of the city centre or the station through large windows.

Delicious Breakfast and Nearby Attractions
Start your day with a continental-style buffet breakfast featuring French pastries and croissants. Explore nearby attractions such as the Manneken Pis Statue, Palais de Justice, and Avenue Louise shopping area.

Book your stay at Hotel Euro Capital Brussels now for a memorable and convenient experience!

Important information:

Please note that a guarantee of EUR 50 will be blocked on your credit card and will be released within 24hours after your check-out.

Our hotel operates a strict No Smoking policy. As of July 1st 2007, smoking in any public place is against the law. This also includes hotel guest rooms that have been designated nonsmoking rooms. In case of any violation of our rules the hotel can cancel your stay and charge you the deposit amount.

The hotel is going under renovation works and disturbances may occur from 7AM-3 PM.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 7 years old stay for € 20 per person per night when using an existing bed.
    People no matter the age stay for € 20 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 1060 reviews
Cleanliness: 8.3
Service: 8.7
Location: 9.1
Room Quality: 8.3
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 8.5
Overall Experience: 8.6
R
Randy family_with_children us
7
Not up to standard
Cons:

The room was hot the first night the next day we notified the front desk abc it was fixed. The bathroom had a leak in the ceiling; we did notify the front desk. We attempted to get service in the hotel lobby but sat there for 20 minutes and no one came to service us.

2026-06-20 via Nuitee
G
Giacomo solo_traveller it
9
2026-06-19 via Nuitee
T
trinchillo raffaele family_with_children it
10
2026-06-18 via Nuitee
O
Omid solo_traveller gb
5
2026-06-18 via Nuitee
R
Ruth solo_traveller nl
8
Good option close to station
Pros:

Nice clean room. Comfortable bed and great shower.

Cons:

The sound proofing could be improved…I could hear the room above me and people in the hallway during the night. The location is really convenient for the station, but the area is not very nice at all and feels a bit dodgy at night

2026-06-17 via Nuitee
E
Ehsan extended_group ca
7
Pros:

Staff, reception, value for the price. Walking distance from metro station and few blocks from historic centre

Cons:

Wifi not strong, bathroom ventilation not existent
cable tv was not working and they offered us complimentary room to be used for the first day which was very appreciated but for the second day neither was offered

2026-06-17 via Nuitee
K
Karissa extended_group us
8
2026-06-17 via Nuitee
N
Nikhil solo_traveller gb
6
Clean Hotel, But Customer Service Let It Down
Pros:

The hotel itself was clean, modern, well maintained, and conveniently located close to the train station. Once we were moved to a room with a more suitable layout for our family, the room met our needs and we had no issues with the facilities.
I would particularly like to mention Soma, who provided excellent customer service at check-in. He was professional, understanding, and solution-focused from the moment we arrived. When we explained our situation, he listened, treated us with respect, and worked to find a practical solution rather than focusing solely on problems. His professionalism made a positive difference to our stay and reflects the level of customer service I would expect from a hotel.

Cons:

The hotel is located close to the train station in an area that felt somewhat run down, with a noticeable presence of homeless individuals nearby. While this is outside the hotel's control, it did make walking back to the hotel in the evening with young children feel a little unsettling.
Unfortunately, the positive experience we had initially was significantly overshadowed by later interactions with a member of staff, Aisha. Communication felt unnecessarily confrontational and lacked the professionalism, understanding, and customer-focused approach demonstrated by other members of the team.
Although a booking discrepancy had already been acknowledged from our side and we had offered to cover any additional costs if required, the matter continued to be repeatedly raised throughout our stay and again after check-out, which felt unnecessary.
What was particularly disappointing was the communication style throughout. Rather than focusing on practical solutions for a travelling family, the interaction felt defensive and focused on policy enforcement. Comments were also made regarding our children and sleeping arrangements, which we felt were inappropriate, unprofessional, and unrelated to resolving the matter at hand.
Overall, the hotel itself was perfectly acceptable, but the inconsistency in customer service significantly affected our impression of the stay and ultimately reduced what would otherwise have been a much more positive experience.

2026-06-16 via Nuitee
W
Wisconsin family_with_children us
8
Excellent stay and comfortable. Staff are friendly and helpful.
Pros:

Breakfast was excellent. Walking distance from the train station. Room is clean and comfortable.

Cons:

no comment.

2026-06-16 via Nuitee
A
Anne family_with_children be
8
très bon emplacement
Pros:

Le petit déjeuner était vraiment top. Raffiné, soigné. les produits étaient très frais

Cons:

la particularité d'avoir un lit coincé près des fenêtres nécessitant d'enjamber mon conjoint pour sortir du lit

2026-06-15 via Nuitee
I
Iryna couple us
10
Pros:

The location is close to train station like 5 min walk. We forgot AirPods and they contacted us regarding it the same day.

2026-06-15 via Nuitee
C
cemre couple tr
9
2026-06-15 via Nuitee
R
Rikke couple dk
8
2026-06-14 via Nuitee
K
Kamil Košík solo_traveller sk
8
2026-06-14 via Nuitee
L
LAY HOON extended_group sg
9
Pros:

The hotel provides water and muffins at the reception counter for guest. The hotel is near to train station, subway station and car rental services. The breakfast is great too.

2026-06-14 via Nuitee
H
Hafiz solo_traveller ie
8
2026-06-14 via Nuitee
A
Aled family_with_children gb
7
Great location and value, clean and confy
Pros:

Great hotel fairly recently refurbished, very handy location for onward journeys from Brussels midi via the Eurostar
. Very friendly staff

Cons:

We had a room on the 5th/6th floor and didn't sleep very well as all we could hear off and on was chairs/tables or something being dragged across a hard floor.
Unsure if either there's a storage room next door or above or what but kept waking us up all hours of the night. We have stayed at the hotel before with no issue so unsure where the noise was coming from but just some constructive feedback

2026-06-13 via Nuitee
S
Sergii couple ua
9
Pros:

Вежливый и доброжелательный персонал. Удобно оснащенная комната.

Cons:

Слабая шумоизоляция. Очень слышно все, что происходит в коридоре и соседних номерах.

2026-06-13 via Nuitee
K
Kalinina solo_traveller ru
10
Pros:

Отличный отель возле вокзала Bruxelles midi. Очень удобное расположение. До центра и всех основных достопримечательностей пешком идти минут 15-20. Отель/номер в хорошем состоянии, идеальная чистота.

Cons:

Завтраки достаточно скромные.

2026-06-13 via Nuitee
F
Fiona extended_group us
9
Enjoyed our stay, room was nice. Beds comfy, great location. Just a little over priced for the area I felt. But otherwis
Pros:

Close proximity to the train station

Cons:

A little over priced for what it is I think.

2026-06-13 via Nuitee