The Continental Hotel and Spa, Heathrow

Hotels
6.7 (1587 reviews)
29-31 Lampton Road, Hounslow , Hounslow , gb

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location near metro
Pool and spa available
Cons:
Cleanliness issues
Poor communication
Limited amenities

Categories

Cleanliness
4.6
Many complaints about cleanliness including dirty linens and unclean rooms.
Service
8.06
Generally friendly staff but slow communication regarding issues.
Location
8.6
Convenient for transport with easy access to metro.
Room Quality
5.56
Rooms described as small and not as advertised, with some cleanliness issues.
Amenities
6.59
Limited amenities and some non-functioning facilities.
Value for Money
6.55
Mixed feelings on value given the condition and service quality.
Food and Beverage
6.6
Restaurant nearby was convenient but food options seemed limited.
Overall Experience
7.07
Mixed reviews, potential for improvement in cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:17

Property Description

The Continental Hotel invites you to indulge in luxury and convenience during your stay.

Modern Leisure Centre and Stylish Restaurant
Discover our leisure centre with Gold's Gym, offering various facilities from swimming pool to fitness suite. Relish in North Indian, South Indian, and Indo-Chinese cuisine at Twentynine Restaurant.

Elegant 4-Star Rooms
Enjoy well-equipped rooms with flat-screen TVs, air conditioning, and luxurious bathrooms. Benefit from free internet access and a work desk in each room.

Convenient Location
Located in the heart of Hounslow and a short drive from Heathrow Airport, our hotel offers easy access to transportation, including Hounslow Central Underground Station.

Book now to experience a blend of sophistication and comfort at The Continental Hotel.

Important information:

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.7
Based on 1587 reviews
Cleanliness: 4.6
Service: 8.06
Location: 8.6
Room Quality: 5.56
Amenities: 6.59
Value for Money: 6.55
Food and Beverage: 6.6
Overall Experience: 7.07
S
Sandyana couple gb
9
2026-05-30 via Nuitee
A
Abdul Ghafoor solo_traveller om
6
Good rooms, location is good, AC were not working was too hot
Pros:

Location near to tube station and Hounslow Centre

Cons:

Rooms were too hot AC were not working

2026-05-30 via Nuitee
C
Conneely solo_traveller ie
10
2026-05-30 via Nuitee
L
Lučiana solo_traveller gb
6
Pros:

Everything was fine, just cleanliness was lacking.

Cons:

The room lacks cleanliness, there is a lot of dust.

2026-05-29 via Nuitee
O
Olivia solo_traveller gb
6
2026-05-28 via Nuitee
L
Lesleta couple gb
3
2026-05-28 via Nuitee
A
Ameyaw extended_group gb
3
2026-05-28 via Nuitee
N
Nancy couple gb
5
Staff grate, hotel ok, area really bad.
Pros:

The second room we got put in.

Cons:

The first room we was put in

2026-05-28 via Nuitee
M
Mihaela Roxana solo_traveller gb
7
2026-05-28 via Nuitee
M
marleen solo_traveller gb
10
2026-05-28 via Nuitee
S
Sudharsan couple gb
10
2026-05-27 via Nuitee
P
Praful extended_group ie
10
2026-05-27 via Nuitee
S
Samuel couple ca
1
Far from the average 4 stars standards.
Pros:

I’m still alive, so it could have been worse !

Cons:

35 degrees inside the room, AC not working, windows not opening, asked 3 times for the crew to come check. Got a new room at 11.30pm (with a early flight the next day, great 👌).
Facilities (gym, swimming pool, spa…). One word, disgusting.
The pool doesn’t belong to the hotel, so anybody can come. Gym customers didn’t even bother to take a shower before jumping in the water (and some of them with their shirts on), screaming, playing like 6 years old children the whole time.
At the gym, I didn’t see anybody cleaning the spots or even putting back the weights after use. Never seen that level of non education in my whole life. First and last time there, period.

2026-05-27 via Nuitee
O
Oo solo_traveller au
6
Pros:

The location's pretty great with the underground station just a block away as well as the aboveground station within walking distance. Plenty of restaurants and grocery stores nearby too. The airport's also a 15 mins ride away and the city center about 40-50 mins. The heating's also works great and this is probably the warmest place I've stayed in the UK.

Cons:

The first room had a faulty TV that couldn't be turned off so the staff arranged another room for me. This room is bigger but the do not disturb button panel doesn't work. The silicone lining in the bathroom's black and decaying. The shower handle's stiff and hard to open while the temp adjustment dial is screwed on at an angle. Also I think the hotel rooms share a hot water tank with the gym because the hot water's inconsistent and unavailable at times. The square toilet is uncomfortable too.

2026-05-26 via Nuitee
J
Janiceoti solo_traveller gb
6
Pros:

Location

Cons:

Dated and honestly should be. 2-3 star.

2026-05-25 via Nuitee
M
Marianne couple gb
8
Convenient and comfortable with good facilities
Pros:

Great facilities and comfortable

Cons:

Lack of parking, lift not working and unpleasant smell in room upon check in.

2026-05-24 via Nuitee
F
Frances extended_group gb
3
Pros:

Thw room
Was dirty

Food was very bad and we wasnt listened to we was sent away twice

Cons:

Above

2026-05-24 via Nuitee
M
Mario solo_traveller gb
1
2026-05-22 via Nuitee
A
Aamir solo_traveller gb
1
Never again!
Pros:

Location

Cons:

Smelly, dust everywhere, room was really dirty, blocked drain, couldn’t even shave. Lift out of order. 1/10 rating

2026-05-22 via Nuitee
K
Keresi couple gb
7
2026-05-20 via Nuitee