The Continental Hotel and Spa, Heathrow

Hotels
6.7 (1720 reviews)
29-31 Lampton Road, Hounslow , Hounslow , GB

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location near metro
Pool and spa available
Cons:
Cleanliness issues
Poor communication
Limited amenities

Categories

Cleanliness
4.6
Many complaints about cleanliness including dirty linens and unclean rooms.
Service
8.06
Generally friendly staff but slow communication regarding issues.
Location
8.6
Convenient for transport with easy access to metro.
Room Quality
5.56
Rooms described as small and not as advertised, with some cleanliness issues.
Amenities
6.59
Limited amenities and some non-functioning facilities.
Value for Money
6.55
Mixed feelings on value given the condition and service quality.
Food and Beverage
6.6
Restaurant nearby was convenient but food options seemed limited.
Overall Experience
7.07
Mixed reviews, potential for improvement in cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:17

Property Description

The Continental Hotel invites you to indulge in luxury and convenience during your stay.

Modern Leisure Centre and Stylish Restaurant
Discover our leisure centre with Gold's Gym, offering various facilities from swimming pool to fitness suite. Relish in North Indian, South Indian, and Indo-Chinese cuisine at Twentynine Restaurant.

Elegant 4-Star Rooms
Enjoy well-equipped rooms with flat-screen TVs, air conditioning, and luxurious bathrooms. Benefit from free internet access and a work desk in each room.

Convenient Location
Located in the heart of Hounslow and a short drive from Heathrow Airport, our hotel offers easy access to transportation, including Hounslow Central Underground Station.

Book now to experience a blend of sophistication and comfort at The Continental Hotel.

Important information:

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

6.7
Based on 1720 reviews
Cleanliness: 4.6
Service: 8.06
Location: 8.6
Room Quality: 5.56
Amenities: 6.59
Value for Money: 6.55
Food and Beverage: 6.6
Overall Experience: 7.07
A
Ahmad • couple • gb
3
Pros:

Great location

Cons:

Absolutely filthy. Windows permanently shut.

2026-09-19 • via Nuitee
L
Lovepreet • couple • gb
8
2026-09-18 • via Nuitee
J
John • couple • gb
6
Convenient location for Heathrow
Pros:

Location is very convenient for the tube station and Hounslow town centre.

Cons:

There were various minor issues that weren't worth complaining about for our one night stay - such as no teaspoons to use with the teas and coffees, wires hanging out around the TV, one of the bedside lights not working, one of the taps not turning off properly, a smell of Indian food, etc.

2026-09-18 • via Nuitee
M
Moqarab • couple • gb
7
Pros:

Breakfast should be include in booking

2026-09-18 • via Nuitee
S
Stephanie • couple • gb
8
2026-09-18 • via Nuitee
H
harmoni • extended_group • gb
7
2026-09-17 • via Nuitee
P
Puspa • couple • gb
1
I don’t suggest, there is a travelodge across the streets.
Pros:

Staff were very helpful and good.

Cons:

Everything else. Smell, the cleanliness in bathroom,
The dirty bed, the dirty cushions on the bed, the lumpy pillow 😂😂. Nothing continental about it 😂

2026-09-16 • via Nuitee
C
Chris • solo_traveller • gb
9
Pros:

Good facilities, including the use of Golds Gym was great, friendly staff and good standard in general to the room.

Cons:

Car park entry area could do with a bit of an upgrade only thing that let the place down

2026-09-16 • via Nuitee
F
Fran • solo_traveller • gb
8
Ignore the bad reviews. I slept fantastically well and the staff were lovely.
Pros:

Comfortable bed

Cons:

N/A

2026-09-15 • via Nuitee
D
David M. • couple • us
6
2026-09-15 • via Nuitee
S
Stefan • couple • gb
10
2026-09-15 • via Nuitee
E
emma • couple • gb
8
Very pleasant stay, friendly staff on reception
Pros:

Easy to get to Kew Gardens where I needed to be early the next day.
Very comfortable room and bed

Cons:

Car park was small , but managed to get the last space

2026-09-14 • via Nuitee
N
NaziaAW • solo_traveller • gb
3
Not for me
Cons:

The entire Heathrow airport experience was terrible - the location of this hotel was undesirable. The room was run down and I didn't sleep at all due to feeling apprehensive about the location.

2026-09-14 • via Nuitee
S
simon • couple • gb
8
Great value for money
Pros:

Facilities and location

Cons:

Noise from corridors in the evening

2026-09-14 • via Nuitee
J
James • solo_traveller • gb
10
2026-09-14 • via Nuitee
D
David • couple • gb
7
Overall it was a very pleasant stay
Pros:

Everything was what i expected

Cons:

The price of padlocks for lockers

2026-09-14 • via Nuitee
T
Timothy • solo_traveller • ie
6
Did the purpose for my vacation the police with sniffer dog and special armed unit rattled me on tt
Pros:

Swimming pool

2026-09-13 • via Nuitee
M
Mohammed • couple • gb
1
Pros:

Nothing, i just left. cannot stay at all

Cons:

the hotel smells very bad, it's too crowded and the room is cleanliness.

2026-09-13 • via Nuitee
H
Haris • couple • gb
1
2026-09-12 • via Nuitee
S
Susan • couple • gb
9
Pros:

Location is perfect we had an early flight .. only 5 minutes walk to train , the staff are fantastic will be back soon

2026-09-12 • via Nuitee