Sofitel Luxembourg Le Grand Ducal

Hotels
Sofitel
8.8 (1141 reviews)
40, Boulevard D'avranches , Luxembourg , lu

Children allowed
Pets allowed

Facilities

Nightclub
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Comfortable and spacious rooms
Excellent breakfast and food options
Cons:
Cleanliness issues mentioned
Room temperature control problems
Some guests felt overcharged

Categories

Cleanliness
7.94
Some reviews mention dirty mirrors and oily residue on furniture.
Service
9.41
Several reviews highlight very helpful and friendly staff.
Location
8.95
The hotel is conveniently located for visiting main attractions.
Room Quality
8.4
Rooms are comfortable and spacious, but some guests reported issues with temperature and furniture.
Amenities
8.93
The hotel offers good amenities including a mini-bar and rooftop views.
Value for Money
8.39
While some guests felt it was not a true five-star experience, others found good value.
Food and Beverage
9.44
Positive mentions of extensive breakfast and rooftop restaurant.
Overall Experience
8.91
Overall, a positive experience with comfort and hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 05:12

Property Description

Luxury French Elegance
Indulge in 5-star luxury at Sofitel Luxembourg le Grand Ducal, where French sophistication meets prime location near embassies and major companies.

Gourmet Dining and Stunning Views
Savor exquisite cuisine by Sebastien Perrot at the top-floor restaurant while enjoying panoramic views of Alzette and Petrusse Valleys.

Prime Location and Modern Comfort
Conveniently situated in the Espace Petrusse complex, immerse yourself in historic UNESCO sites, high-speed train access, and upscale shopping just steps away.

Book now to elevate your stay in Luxembourg with unparalleled luxury and convenience at Sofitel Luxembourg le Grand Ducal.

Important information:

Please note that guests are required to show the credit card the booking was made with, or an authorization form signed by the credit card holder if he/she is not traveling along. Otherwise the payment will not be accepted.
A pre-authorization wil be required by credit card (Visa, American Express, Diners Club or Mastercard) upon arrival for the amount of the room and 50€ incidental per day, per person. Otherwise the booking will be canceled if there is a failure to produce the credit card at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LUX

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.8
Based on 1141 reviews
Cleanliness: 7.94
Service: 9.41
Location: 8.95
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 9.44
Overall Experience: 8.91
S
Sarah extended_group se
10
2026-06-13 via Nuitee
H
Helena couple fr
9
2026-06-13 via Nuitee
B
Bader Alsaleh solo_traveller kw
1
Pros:

Nothing

Cons:

What was meant to be a special weekend celebrating my wife’s 40th birthday turned into a very disappointing experience. After returning to the hotel at around 5:00 PM, we were informed that there was a power outage affecting the entire property. We left for several hours hoping the issue would be resolved, but when we returned at approximately 11:40 PM—almost 7 hours later—the hotel was still in complete darkness.

We were forced to climb six floors via emergency stairs with no visible emergency lighting, pack our belongings using mobile phone flashlights, and relocate to another hotel late at night. Communication from staff was poor and inconsistent throughout, and our confirmed birthday dinner reservation had already been cancelled. The lack of preparation, support, and concern for guest safety was shocking and completely ruined what should have been a memorable milestone celebration.

2026-06-12 via Nuitee
V
Vincent couple fr
9
Très bon séjour
Pros:

Restaurant au huitième

2026-06-08 via Nuitee
M
Marell couple nl
10
2026-06-07 via Nuitee
K
Kany couple gb
8
2026-06-07 via Nuitee
G
GuentherR couple at
9
2026-06-05 via Nuitee
S
Simon Anthony family_with_children de
9
2026-06-05 via Nuitee
S
Simon Anthony family_with_children de
9
2026-06-05 via Nuitee
I
IrinaSokolova81 solo_traveller gb
10
Pros:

Great place to stay to discover Luxembourg. Amazing hospitality, reception staff and staff at the restaurant were great, very attentive and accommodating. Facilities itself were excellent, I had an upgrade, room was big, great views, and at the same time very quiet.
Great quality breakfast - also with a great view!

2026-06-04 via Nuitee
C
claudia couple it
9
2026-06-03 via Nuitee
M
Maxime solo_traveller lu
3
2026-05-31 via Nuitee
B
Bruna Manuela couple pt
3
Cons:

Durante o nosso penúltimo dia de estadia, o hotel ficou completamente sem eletricidade. Como consequência, fomos transferidos para outro hotel, mas de categoria inferior (3 estrelas).

Até hoje não recebemos qualquer explicação adequada nem qualquer compensação financeira, apesar da diferença evidente na qualidade do alojamento pelo qual tínhamos pago.

Compreendemos que se trata de uma situação excecional e fora do comum, mas consideramos que o hotel não geriu o problema da melhor forma. No final, fomos nós os prejudicados, sem qualquer solução ou compensação justa.

2026-05-28 via Nuitee
M
Michael couple de
10
Alles in allem sehr gut
2026-05-26 via Nuitee
A
Athira couple gb
3
2026-05-26 via Nuitee
J
Jalal solo_traveller gb
1
2026-05-25 via Nuitee
K
Kapsamer couple at
9
2026-05-25 via Nuitee
K
Kral solo_traveller ch
8
Pros:

the view from the restaurant and the staff were nice

Cons:

bathroom and toilet is not so nice

2026-05-25 via Nuitee
D
Dusan couple de
10
2026-05-25 via Nuitee
C
Camila couple lu
10
2026-05-24 via Nuitee