Hotel Comtes d'Urgell by Nexta

Hotels
8.2 (1719 reviews)
29 Avinguda de les Escoles , Andorra la Vella , AD

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Hiking
See all facilities

Review Highlights

Pros:
Very convenient/central location
Friendly, helpful staff
Comfortable beds
Abundant, high-quality breakfast
Clean and tidy rooms
Peaceful riverside setting
Good value for many guests
Cons:
No air conditioning in many rooms; rooms can be very hot
No hotel parking / parking availability issues and extra charges
Ceiling fan problems or malfunctioning fans
Outdated bathrooms in some rooms
Occasional room odor ('muf' / musty)
Breakfast or parking seen as expensive by some
Problematic/noisy elevator reported

Categories

Cleanliness
8.2
Mostly reported as clean and tidy in several reviews, though one report noted a 'moldy'/'muf' smell in a room; overall cleanliness is good for the hotel's tier.
Service
9
Staff repeatedly described as very friendly, helpful and attentive across multiple reviews (thank you messages, amable, gentil, friendly reception).
Location
9.2
Consistently praised for a very central, convenient location and proximity to the river and main shopping streets.
Room Quality
6.5
Rooms noted as comfortable with good beds but several complaints about lack of air conditioning, high room temperatures, ceiling-fan failures and some outdated bathrooms.
Amenities
6
Amenity weaknesses cited: no AC in many rooms, unreliable parking (no hotel parking or extra parking charges), problematic elevator and occasional fan malfunction.
Value for Money
8.4
Perceived as good value by several guests (reasonable price and good comfort), though extra parking charges and some complaints about dinner/breakfast cost lower perceived value for some.
Food and Beverage
8.8
Breakfast repeatedly described as abundant and excellent; a minority mentioned breakfast was expensive, but overall positive impression.
Overall Experience
9.5
Overall stays were described as pleasant and peaceful (river sound, comfortable beds, excellent staff), despite specific issues with AC, parking and occasional room smell.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 22:29

Property Description

Convenient Location
Located in Andorra la Vella, Comtes d’Urgell is close to major ski resorts like Grandvalira and Vallnord, as well as the relaxing Caldea Spa.

Comfortable Accommodation
The hotel offers cozy rooms with essential amenities such as a wardrobe and a private bathroom, ensuring a comfortable stay for guests.

Delightful Dining Options
Guests can start their day with a continental or buffet breakfast at the on-site restaurant, and later unwind at the bar or shared lounge.

Book your stay at Comtes d’Urgell now to experience a perfect blend of convenience, comfort, and dining options.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BCN

Location

Guest Reviews

8.2
Based on 1719 reviews
Cleanliness: 8.2
Service: 9
Location: 9.2
Room Quality: 6.5
Amenities: 6
Value for Money: 8.4
Food and Beverage: 8.8
Overall Experience: 9.5
W
Wllymiguel • solo_traveller • es
10
Pros:

Ubicación perfecta atención del personal y limpieza

Cons:

El baño se podría mejorar con un plato de ducha

2026-11-07 • via Nuitee
A
Antonio • solo_traveller • es
8
Agradable
Pros:

Res mes, gràcies

Cons:

X

2026-11-07 • via Nuitee
L
Luis • couple • es
9
Agradable
Pros:

Habitación y servicio buenos.

Cons:

Algo de ruido la calefacción, un pitido en marcha y parada.

2026-11-07 • via Nuitee
A
Alejandro • couple • es
10
Pros:

La ubicacion idonea

2026-11-06 • via Nuitee
K
Kevin • solo_traveller • us
10
Solid and safe - great staff and very nice breakfast.
Pros:

Easy check in and out. Nice lobby - very nice area feels like old town.

Cons:

My room was super tiny - but also super comfy and economical.

2026-11-06 • via Nuitee
M
Miguel • couple • es
10
2026-11-05 • via Nuitee
P
philippe • solo_traveller • fr
9
Une très bonne adresse
Pros:

Belle décoration, accueil très cordial, service impeccable, bien placé par rapport aux épiceries, à la route vers la France et à la rue piétonne principale , la baignoire, l’espace dans la chambre, très bon wifi, petit déjeuner copieux et démarrant tôt le matin , le calme

Cons:

Même avec une moto difficile de se garer et parking privé à 18€/j
Loin de la vieille ville mais c’est le prix pour avoir du calme

2026-11-04 • via Nuitee
F
Fatima • extended_group • es
10
2026-11-04 • via Nuitee
A
Alejandro • couple • es
9
2026-11-04 • via Nuitee
M
Marta • solo_traveller • es
10
Pros:

Muy bien ubicado, personal muy amable

2026-11-03 • via Nuitee
C
Célia • solo_traveller • fr
9
2026-11-03 • via Nuitee
R
Rodriguez • couple • es
5
2026-11-03 • via Nuitee
G
Gimena • family_with_children • es
10
Cómodo, cerca de todo. Limpieza superior y trato inmejorable!
Pros:

Hotel modernizado, cálido. Cerca de todo. A
Escasos 300 metros de caldea. A distancia corta del centro . Cuenta con desayuno y restaurante para cenar . La comida variada, fuimos en familia con un Celiaco y nos ofrecieron opciones gluten free. Personal amabilísimo! Trato inmejorable.

2026-11-03 • via Nuitee
A
Alba • extended_group • es
9
Val la pena molt. Recomanable
Pros:

Tot

2026-11-03 • via Nuitee
M
Muñoz Bernal • family_with_children • es
10
Precioso con ubicación excelente
Pros:

Es precioso todo la habitación y el servicio ,todo muy cuidado

Cons:

El precio de la cena muy elevado para lo que realmente tiene es mejor en otros sitios pero sin contar eso ha sido todo magnifico

2026-11-02 • via Nuitee
M
marie • solo_traveller • fr
9
Pros:

Situation en plein centre, calme.
Pt déjeuner bien

Cons:

Chambre un peu petite

2026-11-02 • via Nuitee
S
SAMIR • solo_traveller • ma
8
Bon séjour global, mais attention à la confusion des adresses et des conditions de parking sur la plateforme."
Pros:

Hôtel propre, confortable et bien situé, avec un accueil correct et un bon séjour dans l'ensemble."

Cons:

Confusion sur Booking entre l'ancien et le nouvel emplacement de l'hôtel, en plus des frais de parking journaliers non prévus initialement.

2026-11-01 • via Nuitee
A
Adriano • family_with_children • br
10
Pros:

Organizado

Cons:

Toalhas encardidas, cabelos e pó em todo quarto, banheira manchada.

2026-11-01 • via Nuitee
D
David • couple • es
10
2026-11-01 • via Nuitee
A
Alba • couple • es
10
2026-11-01 • via Nuitee