Hotel Comtes d'Urgell by Nexta

Hotels
8.2 (1719 reviews)
29 Avinguda de les Escoles , Andorra la Vella , AD

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Hiking
See all facilities

Review Highlights

Pros:
Very convenient/central location
Friendly, helpful staff
Comfortable beds
Abundant, high-quality breakfast
Clean and tidy rooms
Peaceful riverside setting
Good value for many guests
Cons:
No air conditioning in many rooms; rooms can be very hot
No hotel parking / parking availability issues and extra charges
Ceiling fan problems or malfunctioning fans
Outdated bathrooms in some rooms
Occasional room odor ('muf' / musty)
Breakfast or parking seen as expensive by some
Problematic/noisy elevator reported

Categories

Cleanliness
8.2
Mostly reported as clean and tidy in several reviews, though one report noted a 'moldy'/'muf' smell in a room; overall cleanliness is good for the hotel's tier.
Service
9
Staff repeatedly described as very friendly, helpful and attentive across multiple reviews (thank you messages, amable, gentil, friendly reception).
Location
9.2
Consistently praised for a very central, convenient location and proximity to the river and main shopping streets.
Room Quality
6.5
Rooms noted as comfortable with good beds but several complaints about lack of air conditioning, high room temperatures, ceiling-fan failures and some outdated bathrooms.
Amenities
6
Amenity weaknesses cited: no AC in many rooms, unreliable parking (no hotel parking or extra parking charges), problematic elevator and occasional fan malfunction.
Value for Money
8.4
Perceived as good value by several guests (reasonable price and good comfort), though extra parking charges and some complaints about dinner/breakfast cost lower perceived value for some.
Food and Beverage
8.8
Breakfast repeatedly described as abundant and excellent; a minority mentioned breakfast was expensive, but overall positive impression.
Overall Experience
9.5
Overall stays were described as pleasant and peaceful (river sound, comfortable beds, excellent staff), despite specific issues with AC, parking and occasional room smell.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 22:29

Property Description

Convenient Location
Located in Andorra la Vella, Comtes d’Urgell is close to major ski resorts like Grandvalira and Vallnord, as well as the relaxing Caldea Spa.

Comfortable Accommodation
The hotel offers cozy rooms with essential amenities such as a wardrobe and a private bathroom, ensuring a comfortable stay for guests.

Delightful Dining Options
Guests can start their day with a continental or buffet breakfast at the on-site restaurant, and later unwind at the bar or shared lounge.

Book your stay at Comtes d’Urgell now to experience a perfect blend of convenience, comfort, and dining options.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BCN

Location

Guest Reviews

8.2
Based on 1719 reviews
Cleanliness: 8.2
Service: 9
Location: 9.2
Room Quality: 6.5
Amenities: 6
Value for Money: 8.4
Food and Beverage: 8.8
Overall Experience: 9.5
C
Carla • couple • es
10
2026-10-17 • via Nuitee
A
Adrian • solo_traveller • es
10
Pros:

Siendo sub director de hotel de 4*... Es un hotel que me gusta repetir,

Cons:

Le haria falta actualizar los baños

2026-10-17 • via Nuitee
C
Catalina • couple • es
10
Alojamiento de 10
Pros:

Todo correcto. Habitaciones modernas y limpias, desayuno surtido y precio inmejorable.

Cons:

Nos gustó todo

2026-10-17 • via Nuitee
C
Catalina • extended_group • es
10
Repetiremos sin duda
Pros:

Excelente relación calidad - precio.

Cons:

No tuvimos parking incluido pero cerca hay uno municipal que estaba bastante bien, grande y económico.

2026-10-17 • via Nuitee
C
Catalina • extended_group • es
10
Excelente relación calidad - precio
Pros:

Camas muy cómodas y desayuno muy completo.

Cons:

Nada.

2026-10-17 • via Nuitee
R
Ruben • solo_traveller • co
10
2026-10-16 • via Nuitee
A
Alba • couple • es
8
Pros:

La comodidad de las camas y la ubicación del hotel.

Cons:

El baño está algo anticuado, principalmente las bañeras. También tuvimos problemas con el parking, que no puede reservarse, y aunque llegamos a ir por la mañana alguno de los días, nunca había sitio.
Por otra parte, estaría bien que mencionaran que hay cama supletoria en la mayor parte de las habitaciones dobles o que las contaran como triples.

2026-10-16 • via Nuitee
R
Ricardo • solo_traveller • es
10
Pros:

Correcto

2026-10-16 • via Nuitee
A
Amaia • couple • es
10
En general muy bien!
Pros:

La ubicacion

Cons:

Cama pequeña

2026-10-16 • via Nuitee
F
Filip • solo_traveller • pl
10
Pros:

Very good hotel, kind personel that helped me to find a correct bus to get to Coma Pedrosa, comfortable room, good breakfast. Nothing to complain :)

2026-10-16 • via Nuitee
M
MIREIA • extended_group • es
9
Bona opció per estar a la vora de tot.
Pros:

Tot perfecte!! Cèntric i molt acollidor.

Cons:

El bany que no està reformat

2026-10-16 • via Nuitee
S
Sandra • solo_traveller • co
10
Pros:

Todo .me gustó

2026-10-16 • via Nuitee
N
Nerea • couple • es
10
2026-10-16 • via Nuitee
J
Justin • solo_traveller • us
6
2026-10-15 • via Nuitee
J
Juan Angel • solo_traveller • es
7
2026-10-15 • via Nuitee
D
Dennis • solo_traveller • br
9
2026-10-15 • via Nuitee
J
judith • family_with_children • es
10
Hotel en Andorra
Pros:

Muy buena atención al cliente, instalaciones espectaculares y buena ubicación

2026-10-15 • via Nuitee
A
A • couple • es
10
2026-10-15 • via Nuitee
M
Maria Mercedes • couple • pt
8
Cons:

dp pequeno almoço

2026-10-14 • via Nuitee
R
richar • solo_traveller • es
8
Cons:

Las camas separadas

2026-10-14 • via Nuitee