Red Roof Inn Richmond - Airport Sandston

Hotels
•
Red Roof Inn
6.4 (380 reviews)
5209 Williamsburg Road, Building A , Sandston , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location (close to airport/downtown)
Good price / value for money
Many nearby dining options
Bus stop / public transit access
Some rooms are remodeled
Security and good lighting on property
Comfortable beds reported by some guests
Clean room and WiFi mentioned in a few reviews
Cons:
Frequent reports of dirty rooms, dingy towels and bugs/roaches
Rude front-desk staff / manager and reports of discriminatory behavior
Missing or broken amenities (no hair dryer/iron, broken microwave, dispenser issues)
Noise issues (thin walls, traffic, noisy guests)
Inconsistent room quality (unfinished remodels, hard beds, squeaky beds)
Occasional odd odors (Lysol/smell)
Problems with deposits or billing reported by at least one guest
Limited towels or housekeeping inconsistencies

Categories

Cleanliness
2.8
Multiple reviews report dirty rooms, dingy towels, dirty sheets, bugs/roaches and lingering odors (Lysol/smoke).
Service
5.5
Mixed service: several reports of rude or unprofessional front-desk staff/manager and alleged discriminatory behavior, though some staff were helpful when requested.
Location
9.8
Consistently praised for location: very close to the airport, downtown access, bus stop nearby and many food options within walking distance; well lit and feeling secure.
Room Quality
6.2
Rooms are an inconsistent mix — some newly remodeled but unfinished, beds range from comfortable to quite hard, noise issues and occasional maintenance problems (squeaky beds, odd smells).
Amenities
4.2
Amenities are lacking or unreliable: missing hair dryer/iron, broken microwave, nonworking soap/soup dispenser at times, limited towels reported.
Value for Money
8.8
Viewed as good value for the price and location by multiple guests — budget-friendly for short stays despite drawbacks.
Food and Beverage
6.1
On-site food/beverage offerings appear limited and sometimes unreliable (broken dispenser), but many nearby dining options mitigate this.
Overall Experience
7.8
Mixed overall: convenient and affordable for short stays, but serious cleanliness and service issues reduce the overall experience for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 22:32

Property Description

Convenient Location
Located near popular attractions like the Greater Richmond Convention Centre and Kings Dominion Amusement Park, Sandston Inn offers easy access to key destinations in the area.

Comfortable Accommodation
Each room at Sandston Inn is equipped with modern amenities such as a flat-screen TV, air conditioning, and a private bathroom, ensuring a comfortable stay for all guests.

Exceptional Service
With free WiFi, room service, and a 24-hour front desk, guests at Sandston Inn can enjoy convenience and hospitality throughout their stay.

Book your stay at Sandston Inn today for a memorable and hassle-free experience.

Important information:

Please note:
Check-In Age Policy: 21 years or older. 18 years or older with a military ID.

When traveling with pets, please note that up to 2 pets are allowed per room. The first pet stays for free, and an extra charge of $15 per night is for a second pet, not to exceed 7 nights or $105 per pet per stay applies. Please note that the property can only accommodate pets with a maximum weight of 80 pounds or less.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Location

Guest Reviews

6.4
Based on 380 reviews
Cleanliness: 2.8
Service: 5.5
Location: 9.8
Room Quality: 6.2
Amenities: 4.2
Value for Money: 8.8
Food and Beverage: 6.1
Overall Experience: 7.8
M
MommaWhite • solo_traveller • us
2
U wanted guest
Pros:

Rate

Cons:

Front desk agent was rude
Woke up to roaches everywhere in the room.
Bed very stiff
No phone in room
Unable to reach front desk by phone

2026-09-08 • via Nuitee
K
Kim • solo_traveller • us
1
Did not stay
Pros:

Nothing

Cons:

My husband did not stay at this hotel. He was in a semi truck (No Trailer) and they told him that the only parking for him was past the Red Roof Inn and past the other hotel.
There was no way he could walk that far when he is handicapped. There was plenty of room in the original parking lot but he was told he could not park there.
My husband left there and booked a room at the Microtel Inn.

Please issue a refund for the full price of $75.56 that we paid.

2026-08-27 • via Nuitee
S
Steven • solo_traveller • us
8
2026-08-25 • via Nuitee
N
Niesha • couple • us
4
2026-08-22 • via Nuitee
M
Mark • solo_traveller • ie
10
2026-08-10 • via Nuitee
R
Ralph • solo_traveller • us
2
Will not come back when in the area
Pros:

Location

Cons:

Lysol smell

2026-08-07 • via Nuitee
S
SHARON • extended_group • us
7
The agent was pleasant
2026-07-09 • via Nuitee
M
Mark • solo_traveller • ie
6
2026-07-07 • via Nuitee
W
Wilson • solo_traveller • us
6
I wouldn’t recommend it if dealing with that black lady at the front desk is a option she is extremely rude
Pros:

The lack of noise comfortable beds an spacious rooms

Cons:

The manager she has an nasty ass attitude think she think that’s her hotel an only because the others allow it

2026-07-06 • via Nuitee
S
Samantha • solo_traveller • us
7
2026-07-03 • via Nuitee
E
Eric • solo_traveller • us
1
Pros:

Location

Cons:

I haven't got my $50 deposit back.

2026-06-20 • via Nuitee
L
Lexi • couple • us
10
It was decent for a night stay
Pros:

My room was nice!

Cons:

I should have gotten a non smoking room

2026-06-19 • via Nuitee
S
Sarah • solo_traveller • us
5
Pros:

Close to airport

Cons:

No hair dryer, no iron

2026-06-14 • via Nuitee
A
Astoria • family_with_children • us
1
Dirty!
Pros:

Very dirty

Cons:

It was gross and dirty

2026-06-12 • via Nuitee
R
Rebecca • solo_traveller • us
6
Pros:

Location of hotel in reference to the airport made a very easy early morning flight. Lots of food opportunities close by. Property is well lit up and good amount of security. Good price for the location.

Cons:

While room was remodeled it was not finished in my opinion. But understand they are still in the process of remodel. Bed was just that a bed. Was not comfy or uncomfortable. Water pressure was good and hot but had a strange smell.

2026-06-11 • via Nuitee
G
Gases • solo_traveller • us
1
2026-06-08 • via Nuitee
A
Adriana • couple • us
7
2026-06-06 • via Nuitee
B
Brandon • couple • us
10
2026-05-27 • via Nuitee
B
Brandon • solo_traveller • us
10
2026-05-27 • via Nuitee
J
Jaquan • couple • us
10
Awesome
Pros:

Clean room WiFi

Cons:

That I couldn’t stay longer

2026-05-25 • via Nuitee