Hotel Monterey Osaka

Hotels
8.1 (3368 reviews)
Kita-ku Umeda 3-3-45 , Osaka , jp

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Massage services
See all facilities

Review Highlights

Pros:
Great staff
Excellent food
Good location
Cons:
Cleanliness issues
Weak Wi-Fi
No laundry service

Categories

Cleanliness
7.35
There were areas with visible black mold in the bathroom.
Service
8.85
The staff was very kind and attentive.
Location
8.35
The hotel is conveniently located in the business district and close to the train station.
Room Quality
7.85
Rooms are well-preserved with an elegant atmosphere but are small.
Amenities
6.85
Wi-Fi was weak at night and there was no laundry service.
Value for Money
8.35
A good hotel providing decent value based on the amenities offered.
Food and Beverage
8.85
The breakfast buffet had a great variety and quality; particularly praised the omelet.
Overall Experience
8.35
Enjoyed the atmosphere and overall satisfaction during the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:17

Property Description

Luxurious European-Style Rooms
Hotel Monterey Osaka, just a 5-minute walk from JR Osaka Train Station, offers elegantly designed rooms inspired by Vienna's Schönbrunn Palace. Enjoy free Wi-Fi, flat-screen TVs, and minibars in every room, all adorned with soft pastel walls for a touch of luxury.

Culinary Delights
Indulge in a gastronomic experience at the on-site Escale restaurant serving delectable French cuisine or savor traditional Japanese dishes at Zuientei restaurant. Start your day with a scrumptious buffet breakfast and quench your thirst anytime with drink vending machines.

Convenient Location and Services
Explore nearby attractions like Umeda Sky Building and Osaka Castle easily from the hotel. Take advantage of the 24-hour front desk, massage services, laundry facilities, and meeting rooms for a seamless stay. Book now for a memorable experience at Hotel Monterey Osaka.

Important information:

Please note that renovation work of the exterior painting will be carried out from November 25, 2025 to December 31, 2026, from 08:30 to 17:30.An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 2000 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for ¥1,200 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 3368 reviews
Cleanliness: 7.35
Service: 8.85
Location: 8.35
Room Quality: 7.85
Amenities: 6.85
Value for Money: 8.35
Food and Beverage: 8.85
Overall Experience: 8.35
C
Canan couple de
8
2026-05-30 via Nuitee
K
Kumi couple jp
7
2026-05-30 via Nuitee
M
maki solo_traveller jp
8
Pros:

朝食バイキングがちょっと高いなぁと思いましたが種類がとても多く、大阪ならではの食材でどれも美味しかったです。
スタッフの人に聞いたところ、連泊のお客様に昨日と違う物を召し上がって頂きたいので。との事で数種類でしたが違うメニューの物が出されていました。

Cons:

現在外壁の工事中で窓の外は足場が組んでありました。すぐに終わるとは思いますが。
シャワーがストレートとミストでシャンプーの泡がちょっと流しにくかったです。

2026-05-30 via Nuitee
S
saemin extended_group kr
5
Pros:

크레식한 분위기

Cons:

공사중에 입구가 잘 구분이 안되고
기차소음이 새벽6시 지나면 5분 간격으로
열차가 지나가는 소음이 매우 불쾌 하였음
방 배정이 끝부분이라 더욱 심함 .
대부분 호텔에 가면 , 로션,등을 가져가게
진열을 해놓거나,아니면 방에 배치 하거나
하는데 없어 ,직원에게 말을 해야 주고,
서비스가 매우 불쾌 하였음.

2026-05-29 via Nuitee
M
Maiko extended_group jp
8
Pros:

この度利用させていただきましてありがとうございました!
外観は工事されているとのことで見られませんでしたが、ホテル内はとても雰囲気も良く素敵で
受付まで行くのもワクワク致しました。受付のスタッフの方もとても愛想よく丁寧で好感が持てました。
また利用させていただきたいです。

Cons:

外観が工事中だったのが、タイミングが悪かったな~と感じました。
次回利用する際は、外観工事が終わってからにしようと思います!

2026-05-28 via Nuitee
S
Stephan family_with_children au
8
Comfortable hotel in a fantastic location
Pros:

Great location. Beautifully appointed and good service

2026-05-28 via Nuitee
G
Gyöngyi solo_traveller hu
9
Pros:

Könnyű megközelíthetőség, kedves személyzet

2026-05-28 via Nuitee
K
Kaieda solo_traveller jp
7
Pros:

工事中で外は見れませんでしたが、全体的にヨーロッパ調でレトロ可愛いく、ホテル内散策も楽しめました。朝食バイキングはとても豪華美味しくとても良かったです。紅茶も色々な種類を置いてくださってて選ぶのも楽しかったです!

Cons:

朝食を頂いている時に、料理補充の確認を担当されていた女性スタッフ(マネージャーっぽい方)が「今日外人ばっか」だったり他にも若い女性スタッフに対して嫌味に近しいような、少しばかり気になる言葉が聞こえてきました。
ビュッフェ通路のすぐ近くの席にいたから聞こえてしまっただけなのかもしれませんが、お料理はとても美味しくて大満足でしたが残念な気持ちになりました…

2026-05-28 via Nuitee
M
MARIA I S couple br
9
2026-05-28 via Nuitee
M
Mark couple au
10
Pros:

The breakfast was incredible

Cons:

Na

2026-05-27 via Nuitee
E
Enrique extended_group es
10
Buena ubicación y habitaciones amplias y cómodas
Pros:

Buena ubicación, en la zona de Umeda. A unos minutos andando de la estación de Umeda, y a 15 del Umeda Sky Building. Habitaciones excelentes y amplias.

Cons:

Nada que destacar

2026-05-27 via Nuitee
S
Sandya couple gb
9
Great stay. Quiet room despite being central. Love their soft pyjamas.
Pros:

Good area, good beds and great breakfast speed

Cons:

A little musty; building is old and not very modern

2026-05-27 via Nuitee
R
Rod couple au
8
Great location Near Osaka station
Pros:

Room was quiet and comfortable, very well located close to Osaka station (not Shin Osaka station). Nice views over the courtyard and the chapel .

2026-05-26 via Nuitee
M
Morizumi solo_traveller jp
10
2026-05-26 via Nuitee
C
Chloe couple gb
8
2026-05-26 via Nuitee
L
Lacramioara-sorina couple gb
10
Excellent
2026-05-26 via Nuitee
Y
Yeong Soon couple fr
6
Pros:

Bonne localisation

Cons:

Beaucoup de nuisance sonore

2026-05-26 via Nuitee
承潤 solo_traveller tw
9
2026-05-25 via Nuitee
A
Ana Sofia family_with_children dk
9
Pros:

Pequeno-almoço com muita variedade e atenciosos com o nosso filho

2026-05-25 via Nuitee
M
matsumoto couple jp
7
良かった
Pros:

クラッシックな感じが良かった

Cons:

エレベーターからお部屋までが遠かった

2026-05-25 via Nuitee