Hotel Monterey La Soeur Fukuoka

Hotels
8.2 (2793 reviews)
Chuo-ku Daimyo 2-8-27 , Fukuoka , jp
+81927267111

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Room size too small
Issues with air conditioning
Limited amenities

Categories

Cleanliness
8.01
Many reviews highlight cleanliness, but some concerns about towel exchange and cleaning practices were mentioned.
Service
8.98
Consistently praised for friendly and helpful staff across multiple reviews.
Location
9.02
Multiple reviews emphasize the great location, close to attractions and transit.
Room Quality
7.47
Some rooms described as small and uncomfortable, impacting overall impression.
Amenities
7.5
Lack of certain amenities mentioned, such as the availability of washing machines.
Value for Money
7.96
Reasonable value for location and service, though some items perceived as lacking.
Food and Beverage
8.51
Breakfast described positively, with many offering variety and quality.
Overall Experience
8.18
Overall a positive experience, with several minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:05

Property Description

Luxurious Rooms and Amenities
Hotel Monterey Fukuoka boasts elegantly designed rooms with modern amenities such as free Wi-Fi, flat-screen TVs, and en suite bathrooms. Enjoy the comfort of dark wood furnishings, air purifiers, and tea makers for a relaxing stay.

Convenient Location
Situated in the vibrant Tenjin area, the hotel is a stone's throw away from Tenjin Subway Station, making exploring the city a breeze. With attractions like Kushida Shrine within walking distance and easy access to Fukuoka Airport and Canal City Hakata, your stay will be filled with excitement.

Delectable Dining Options
Indulge in a breakfast buffet showcasing a variety of over 80 dishes, highlighting local flavors. With numerous dining establishments nearby, satisfy your cravings with ease during your stay at Hotel Monterey Fukuoka.

Book now for an unforgettable experience at Hotel Monterey Fukuoka!

Important information:

The hotel is near Exit 4 of Tenjin Subway Station.

An extra bed will be prepared for a 3rd guest, only when the booking is made for 3 people. Please indicate the correct number of guests at time of booking.

When booking for more than 10 people, different policies and additional supplements may apply. Please contact the property directly for more details.

[Fukuoka City Accommodations Tax *As of November 15, 2023]
・Less than 20,000 yen: 200 yen (including 50 yen prefectural tax)
・Over 20,000 yen: 500 yen (including 50 yen prefectural tax)

Notice of power outage in the building due to statutory inspection work on Tuesday, January 14th

Due to legal inspection of the electrical equipment, a power outage will be implemented in the guest rooms on the following dates and times.
During a power outage, electrical equipment such as air conditioning and lighting inside and outside the guest rooms will be unavailable.

In addition, please arrive after 5pm on the day.

Date: Tuesday, January 14, 2025
Time: 11:30-17:00 (approximately 6 hours)
Location: Entire building (guest rooms, lobby, guest room halls, elevators, smoking rooms, common area toilets, guest lounge, parking lots, heating/cooling, ventilation systems, etc.)

＜Notes＞
※ Check-in will be available after the power outage has occurred, but even after power is restored, the water in the bath and sink may contain air and appear reddish.
When using these facilities, please leave the tap open for a while first.

※ The power outage may be extended beyond the scheduled time above.
Please note that work hours may also be subject to change.

We apologize for any inconvenience this may cause and would appreciate your understanding and cooperation.
If you have any questions, please contact the hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FUK

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1800 per day.

Location

Guest Reviews

8.2
Based on 2793 reviews
Cleanliness: 8.01
Service: 8.98
Location: 9.02
Room Quality: 7.47
Amenities: 7.5
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 8.18
K
Kenzi • extended_group • jp
8
2026-07-04 • via Nuitee
A
Asuka • couple • jp
10
2026-07-03 • via Nuitee
小悠楓 • solo_traveller • tw
10
2026-07-02 • via Nuitee
薇 • solo_traveller • tw
8
2026-07-02 • via Nuitee
志和池 • solo_traveller • jp
5
思っていたより清潔感ない。
Pros:

外観が綺麗。

Cons:

お風呂が汚かった。

2026-06-30 • via Nuitee
Y
Yi-Chen • family_with_children • tw
8
2026-06-30 • via Nuitee
R
RICHARD LOONG • solo_traveller • sg
8
Excellent Hotel with System to improve
Pros:

The location is excellent and within walking distance around Tenjin and metro. Good foods and shopping around.

Cons:

Check-in system is too rigid and probably can record the details and payment while waiting to check-in at 3pm.

If they can allow check-in, it will be a plus point.

2026-06-30 • via Nuitee
J
Jun • solo_traveller • jp
6
2026-06-30 • via Nuitee
C
Chianing • family_with_children • tw
6
住宿費被重複扣款
Pros:

位置

Cons:

⚠️ 注意有訂房網站與飯店重複扣款的問題。
我於 6/20 經由 Booking.com 線上付清房費（¥24,180），但 6/26 入住飯店系統顯示未付款，現場出示訂房網站的扣款證明後，櫃檯人員有用對講機詢問內部人員，隨後要求我們現場先支付一筆「押金」（金額為全額房費 ¥26,829），並說明之後會退還，但仍需請我們自行聯繫訂房網站確認，當下為了順利入住只能配合再次付款。
當天我們在當下一度嘗試透過 Booking.com App 留言聯繫客服，卻因為系統問題完全無法成功留言，直到 6/27 回國後，隔天再自行打電話聯繫客服處理，雖然理解員工是依飯店內部指示處理，但明明已出示付款證明卻不被採信，後續繁瑣的查帳與聯絡困擾完全由消費者承擔，令人感到十分麻煩與無奈。

⚠️ Be aware of reservation system sync errors and double-charging issues at check-in.
I paid the full room fee (¥24,180) online via Booking.com on June 20th. However, when checking in on June 26th, the hotel system showed the room as unpaid. Even after we presented proof of payment from the booking website, the front desk staff, after checking with internal staff via intercom, requested that we pay a "deposit" on-site (which amounted to the full room charge of ¥26,829). They stated it would be refunded later but still asked us to contact the booking website ourselves to confirm. To ensure a smooth check-in at that moment, we had no choice but to comply and pay again.
We initially tried to message customer service through the Booking.com app right then, but due to a system error, we were completely unable to leave a message. It wasn't until we returned to Taiwan on June 27th that we were able to call customer service ourselves the following day (the 28th) to resolve the issue. While I understand the staff was acting according to internal hotel instructions, it was highly frustrating that our official proof of payment was not accepted. Having the consumer bear the full burden of the subsequent tedious process of auditing and contacting support felt incredibly inconvenient and helpless.

2026-06-28 • via Nuitee
曉青 • extended_group • tw
10
2026-06-28 • via Nuitee
F
fuminari • family_with_children • jp
9
Pros:

ローケーションが良かった

Cons:

水のペットボトルがあれば良かった

2026-06-27 • via Nuitee
C
Chi • solo_traveller • tw
10
2026-06-27 • via Nuitee
C
Chia Hua • solo_traveller • tw
8
Pros:

房間滿大的，地理位置不錯，床比較硬一點，家具較有使用痕跡，打掃沒有非常徹底，但大致來說都不錯，比預期還好的旅館。

2026-06-27 • via Nuitee
W
Wu SHUYING • solo_traveller • tw
8
2026-06-27 • via Nuitee
伊東 • solo_traveller • jp
5
2026-06-27 • via Nuitee
C
CHUN HAO • extended_group • tw
10
2026-06-26 • via Nuitee
H
Hsiang Yun • family_with_children • tw
9
這個位置很好，已經第二次入住，有下一次還是會選擇這裏
Pros:

位置很好價格合理

Cons:

兩次第一次進廁所住宿廁所都有尿騷味

2026-06-25 • via Nuitee
K
kimihisa • solo_traveller • jp
7
2026-06-25 • via Nuitee
C
CHIA CHI • family_with_children • tw
8
Pros:

離逛的地方很近，公車、地鐵、天神地下街都算近，走路滿方便的
樓下就是7-11也很不錯
對面都有吃的，路邊攤也有，便利性很高。
廁所蓮蓬頭水壓也很好^^
就是房間小了點~其他都還算不錯！

2026-06-24 • via Nuitee
T
TSAIHSUAN • solo_traveller • tw
10
Pros:

離天神站很近，附近吃的、逛的都有！一樓就是7-11，很方便。

2026-06-24 • via Nuitee