Novotel Luxembourg Centre

Hotels
•
Novotel
8.7 (4802 reviews)
35 Rue Du Laboratoire , Luxembourg , lu

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
Higher price point

Categories

Cleanliness
7.78
Some guests reported the room floors and bathrooms were not clean, impacting this category.
Service
9.25
Hotel staff were described as helpful and friendly, indicating strong service quality.
Location
9.09
Multiple reviews highlight great location for accessing city center and public transport.
Room Quality
8.74
Rooms were noted as spacious and comfortable, supporting a good room quality rating.
Amenities
8.87
Amenities like breakfast and parking were positively mentioned, enhancing the score.
Value for Money
8.23
There were concerns regarding the price relative to offerings, slightly lowering this rating.
Food and Beverage
8.68
Breakfast was frequently praised, though some service issues were noted.
Overall Experience
8.95
Overall stay experience was generally positive despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:02

Property Description

Convenient Location
Situated near major companies and tourist attractions, Novotel Luxembourg Centre is easily accessible from the airport and railway station.

Modern Rooms
Enjoy a comfortable stay in our air-conditioned rooms featuring spacious beds, feather duvets, sofa beds, and ergonomic desks. The well-designed rooms offer views of Rue du Laboratoire or the winter garden.

Parking Facility
Benefit from 24/7 access to a public car park next to the hotel. Check the description for current rates.

Book your stay at Novotel Luxembourg Centre for a seamless blend of comfort and convenience.

Important information:

Please note that guests are required to show the credit card the booking was made with, or an authorization form signed by the credit card holder if he/she is not traveling along. Otherwise the payment will not be accepted.

When traveling with pets, please note that an extra charge of EUR 25 per animal per night applies.

Please note that the maximum occupancy per room is 3 adults or 2 adults and 2 children including babies.

Guests staying with children are required to inform the hotel of the number of children and their age in the Special Requests Box.

The parking public rate is EUR 38.00 per 24 hrs. Note that the car park has increased to €38.70Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LUX

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for free when using an available extra bed.
    People 16 years old and over stay for € 30 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 42 per day.

Location

Guest Reviews

8.7
Based on 4802 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.09
Room Quality: 8.74
Amenities: 8.87
Value for Money: 8.23
Food and Beverage: 8.68
Overall Experience: 8.95
M
MATHIEU • solo_traveller • fr
7
Pros:

J ai beaucoup aimé l accueil, les informations, la propreté de la chambre.

Cons:

Je n ai pas beaucoup apprécié la vue avec les travaux depuis la chambre 322.

2026-05-23 • via Nuitee
S
Serap • solo_traveller • tr
10
2026-05-23 • via Nuitee
N
NIKOLAOS • solo_traveller • gr
8
Pros:

The location, the service, the personnel and the room were all great.

Cons:

The pillows were not that comfortable.

2026-05-21 • via Nuitee
J
Jill • couple • gb
10
2026-05-20 • via Nuitee
R
Rustam • solo_traveller • nl
10
2026-05-20 • via Nuitee
A
Angelo • family_with_children • it
10
Pros:

Servizi

Cons:

Nulla da contestare

2026-05-20 • via Nuitee
D
Dawid • solo_traveller • pl
8
Pros:

Bardzo pomocny personel i dzięki temu wystawiam lepszą opinie. Widać że zależy im na jakość wykonywanych usług. Miałem problem z rozkładaną sofą jednak o 23 nie chciałem robić zamieszania. Po zgłoszeniu następnego dnia rozwiązali problem w fobry dla obu stron sposób.

2026-05-19 • via Nuitee
M
Marie • extended_group • gb
9
2026-05-18 • via Nuitee
E
Elena • family_with_children • be
9
2026-05-17 • via Nuitee
Антон • solo_traveller • ua
10
2026-05-17 • via Nuitee
D
Davidify • family_with_children • fr
8
2026-05-17 • via Nuitee
M
MARIAN • extended_group • es
10
Muy agusto
Pros:

Todo en general

2026-05-17 • via Nuitee
F
Ferenc • solo_traveller • nl
8
Pros:

As expected from a Novotel
Kids appreciated the gifts, nice touch from the hotel.
Walkable distance to old town.
Underground parking nearby.

2026-05-16 • via Nuitee
C
Charles • solo_traveller • fr
9
Pros:

Emplacement, petit déjeuner copieux et complet, lit double très confortable, personnel accueillant et sympathique

Cons:

Canapé lit peu confortable

2026-05-16 • via Nuitee
E
Erling • solo_traveller • no
9
Nice hotelroom and everything in order
Pros:

Very nice hotel room, shower room and bed.

Cons:

The staff lacked a bit of positivity, but they did their job fine.
It's on the outskirt of the city center, but Luxembourg is small so it is not a big problem.

2026-05-15 • via Nuitee
E
Eugenia • family_with_children • fr
9
2026-05-13 • via Nuitee
C
Christel • family_with_children • fr
10
Très confortable et accueillant
Pros:

Hôtel très confortable bien situé à proximité de la gare. Bon petit déjeuner copieux. Baby-foot apprécié.
Bon accueil, nos 2 chambres étaient côte à côte.

Cons:

Rien

2026-05-12 • via Nuitee
A
Anthony • solo_traveller • be
10
Chouette chambre
Pros:

La gentillesse avec le personnel

Cons:

La demi pension avait pas beaucoup de choix mais c'était excellent quand même

2026-05-11 • via Nuitee
R
Rinat • family_with_children • nl
9
It was great place to stay and to explore the city
Pros:

We had great time staying at the hotel and it had everything we needed for 2 nights stay.
Breakfast is free for children, which makes the price "reasonable".
Breakfast had everything you need, and was great to start the day with.
The tap water was not safe to use during our stay and we got free bottles of water during our stay.

Cons:

If we were only adult, i won't use the breakfast due to the price.
Distance to the city center is about 20 min walking, so take this in consideration when traveling with children.
There is also public transport option, it is the same time.
"Gym" was not so much equipped
There is no supermarket nearby to buy drinks / snacks to the room.

2026-05-11 • via Nuitee
G
Guilherme • solo_traveller • br
10
2026-05-11 • via Nuitee