Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Spacious rooms
Good amenities
Cons:
Cleanliness issues
Parking fees

Categories

Cleanliness
7.58
Mixed reviews regarding cleanliness; reports of unclean floors and hair on sheets.
Service
9.05
Staff were described as sweet and helpful; positive experiences overall.
Location
9.09
Fabulous location for dining options and proximity to attractions.
Room Quality
8.04
Rooms were described as spacious, though some issues were noted with cleanliness.
Amenities
8.57
Amenities were good, including kitchenette and fitness area, though some maintenance issues noted.
Value for Money
8.53
Standard quality for this hotel tier, reasonable for the amenities provided.
Food and Beverage
8.58
Good breakfast options available, though some suggestions for improvement noted.
Overall Experience
8.55
Overall pleasant experiences, with a willingness to return expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:57

Property Description

Luxurious Riverside Stay

Modern Suites with River Views: Indulge in our air-conditioned suites with a living room, kitchenette, and a private bathroom. Enjoy the scenic views of the Seine River from your window.

Convenient Amenities: Benefit from free WiFi, flat-screen TV with international channels, and a fitness room. Our Boutique Gourmande is open 24/7 for your snacking needs.

Central Location with Easy Access: Just minutes from Rouen downtown and major attractions like Kindarena Stadium. Secure underground parking available for your convenience.

Book now for an unforgettable stay at Novotel Suites Rouen Normandie!

Important information:

Please note that the credit card used to make the reservation will be requested on arrival.

Please note that babies and children are included in the maximum room capacity.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BVA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 1953 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.55
C
Cheryl • family_with_children • gb
10
2026-07-25 • via Nuitee
F
Frederik • family_with_children • de
8
Pros:

Gutes Frühstück, freundliches hilfsbereites Personal

2026-07-25 • via Nuitee
V
Vsto • solo_traveller • nl
10
2026-07-25 • via Nuitee
N
Nathalie • family_with_children • be
8
Pros:

Le confort la propreté

Cons:

Le bruit de la rue. Très bien situé pour accéder aux centres mais malheureusement, le bruit des ambulances, police..étaient assez importants

2026-07-25 • via Nuitee
R
Remco • family_with_children • nl
7
Prima voor de doorreis
Pros:

Ontbijt, faciliteiten in de kamer

Cons:

Parkeergarage was volgeboekt. Door toeval er toch geparkeerd, maar anders had ik mijn auto verder weg van het hotel moeten zetten helaas

2026-07-25 • via Nuitee
C
Cheryl • extended_group • gb
10
Pros:

A lovely hotel with spacious, comfortable rooms and excellent service. The staff were genuinely friendly and made us feel welcome throughout our stay. The location is very convenient, with easy access to the city, restaurants, and public transport. We had a great experience and would definitely stay here again.

Cons:

none

2026-07-25 • via Nuitee
L
Leo • solo_traveller • nl
9
Pros:

De relaxte sfeer.

Cons:

Het kluisje werkte niet.

2026-07-24 • via Nuitee
I
Iveta • solo_traveller • ch
8
Pros:

Très bon rapport qualité prix.

2026-07-24 • via Nuitee
A
Alex • family_with_children • it
9
Ottimo hotel
Pros:

Ottima struttura, camera capiente, bagno completo di vasca e doccia, vicinanza al centro, colazione 🔝💯

Cons:

Rien

2026-07-24 • via Nuitee
N
Noelle • couple • nl
9
Erg comfortabel
Pros:

Zeer comfortabel, kamer zeer goed uitgerust en ruim. Vriendelijk personeel: Wij wilden graag in 2 aparte bedden slapen dus hebben ze de slaapbank voor ons opgemaakt. Er was ruimte genoeg.

2026-07-24 • via Nuitee
J
Joriël • couple • nl
10
Pros:

The room was very nice and spacious and the bed was very comfortable. The curtains were great to keep the room dark in the morning, and the soundproofing of the rooms seemed very good as well.

Cons:

That the parking isn’t pre-bookable. It’s quite inconvenient to arrive late in the evening finding the parking full, and having to search around the area for a parking spot in an unknown neighborhood.

2026-07-24 • via Nuitee
Y
Yves • family_with_children • de
9
2026-07-23 • via Nuitee
S
Sitara • family_with_children • fr
9
Comfortable and Clean
Pros:

Clean, practical , lots of space for a family room. Comfortable beds. Privacy screen separating kids and parents side !

Cons:

We were told breakfast was free for children by two members of staff only to be told by different member of staff that it was only if an adult had breakfast.

2026-07-22 • via Nuitee
D
Ducu13 • extended_group • ch
10
Pros:

Acueil parfait, très arangeants, alors que j'ai du partir en urgence et annuler une partie de mon séjour!
Grande cheambre,kitchinette, très propre!

2026-07-22 • via Nuitee
F
Frédéric • family_with_children • be
9
Gut um Rouen zu erkunden und für die Durchreise
Pros:

Direkt an der Seine. Große Zimmer

Cons:

Nicht ganz sauber

2026-07-22 • via Nuitee
C
Clare • family_with_children • gb
9
A great place from which to explore Rouen for a day
Pros:

Clean and spacious room and very useful to have underground parking

2026-07-22 • via Nuitee
F
Franck • solo_traveller • nl
7
2026-07-21 • via Nuitee
S
Sverre • family_with_children • no
10
2026-07-20 • via Nuitee
C
Christelle • couple • fr
10
2026-07-20 • via Nuitee
W
Wolf • solo_traveller • de
9
Schönes großes Zimmer
Pros:

Die Lage an der Seine. Geräumiges Zimmer. Recht große Dusche.

2026-07-20 • via Nuitee