Hilton Garden Inn Toronto/Markham

Hotels
•
Hilton Garden Inn
8.6 (693 reviews)
300 Commerce Valley Drive East , Thornhill , CA

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Cons:
Cleanliness issues
Outdated facilities
Weak housekeeping

Categories

Cleanliness
7.85
Issues related to the cleanliness of the shower and hair found in the shower upon check-in raised concerns.
Service
9.35
Staff reported as friendly and responsive; however, there was a missed follow-up on the stay.
Location
8.85
Conveniently located with access to major roads and restaurants, but not close to the city center.
Room Quality
8.35
Generally clean and good, but some aspects are outdated and require attention.
Amenities
8.35
Possesses necessary amenities like a pool and gym, but issues with breakfast staff.
Value for Money
8.85
Good breakfast value; however, facilities were noted as outdated.
Food and Beverage
8.35
Breakfast was well-received, but there's a suggestion for improvement in service efficiency.
Overall Experience
8.85
Overall a good experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:30

Property Description

Convenient Location in Toronto's Business District
Situated in the heart of Ontario's golf country, Hilton Garden Inn Toronto offers a comfortable stay in the bustling business district of Toronto.

Modern Amenities for a Relaxing Stay
Experience contemporary services including free high-speed internet access, secure PrinterOn remote printing, and well-equipped in-room work areas. The spacious guestrooms feature hospitality centres with microwaves, refrigerators, and coffee makers for added convenience.

Delicious Dining Options
Indulge in breakfast and dinner made with fresh ingredients at Garden Grille, the hotel's on-site restaurant. Unwind with a drink at Pavilion Lounge or grab packaged items from Pavilion Pantry for in-room enjoyment.

Book your stay at Hilton Garden Inn Toronto for a perfect blend of comfort and convenience!

Important information:

Please note, guests must be at least 21 years old to check in at this property.
Damage deposit is mandatory and can be charged only by credit card. Amount varies depending on the number of nights.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Location

Guest Reviews

8.6
Based on 693 reviews
Cleanliness: 7.85
Service: 9.35
Location: 8.85
Room Quality: 8.35
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 8.85
C
Cao • couple • ca
8
Nice stay
Pros:

Very close

Cons:

A little bit old

2026-09-19 • via Nuitee
C
chatterjee • family_with_children • au
8
Cpmfortable
Pros:

Location,staff,cleanliness

Cons:

Food is horrible

2026-09-16 • via Nuitee
R
Renee • couple • ca
9
2026-09-13 • via Nuitee
S
Samantha • solo_traveller • ca
8
Pros:

Room was great, lots of space and very functional for our family

Cons:

We wished there was continental breakfast included if we're paying nearly $300 a night

2026-09-07 • via Nuitee
U
Ukanthini • extended_group • gb
8
2026-09-05 • via Nuitee
L
Lorraine • couple • us
10
Excellent
Pros:

Allnothinh

2026-09-03 • via Nuitee
W
Wanru • solo_traveller • ca
10
2026-09-03 • via Nuitee
L
Lan • family_with_children • us
9
2026-09-01 • via Nuitee
Y
Yiping • extended_group • ca
7
2026-09-01 • via Nuitee
S
Susan • couple • us
8
2026-08-31 • via Nuitee
L
Long • couple • ca
8
2026-08-30 • via Nuitee
D
Dragos Ady • solo_traveller • nl
8
2026-08-29 • via Nuitee
S
Stacey • solo_traveller • ca
10
Extremely comfortable stay.
Pros:

It was impeccably clean and the staff were wonderful! Breakfast was included and I was expecting the usual continental ( muffins or bagels only) but it was anything from the menu and then some!! I would definitely recommend!

2026-08-27 • via Nuitee
A
Amit • couple • us
8
2026-08-27 • via Nuitee
P
Precious Mary • family_with_children • ca
6
It was ok aside from the rude staff.
Pros:

Size of room was ok.

Cons:

Staff on day shift on Aug 22nd and 23rd was so rude. Her comments were offending and answering back for simple requests. She doesn't know how to handle customer service.

2026-08-26 • via Nuitee
H
HK • solo_traveller • de
9
2026-08-26 • via Nuitee
E
Emilie • family_with_children • ca
8
Pros:

L'hôtel est facile d'accès, tout près de l'autoroute. Tout était très propre.

Cons:

Les oreillers étaient de mauvaise qualité, très inconfortables.

2026-08-24 • via Nuitee
X
Xu • family_with_children • ca
9
2026-08-22 • via Nuitee
J
Jennifer • extended_group • ca
8
2026-08-21 • via Nuitee
C
Candace • solo_traveller • ca
9
2026-08-17 • via Nuitee