Hilton Garden Inn Toronto/Markham

Hotels
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Hilton Garden Inn
8.6 (651 reviews)
300 Commerce Valley Drive East , Thornhill , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Cons:
Cleanliness issues
Outdated facilities
Weak housekeeping

Categories

Cleanliness
7.85
Issues related to the cleanliness of the shower and hair found in the shower upon check-in raised concerns.
Service
9.35
Staff reported as friendly and responsive; however, there was a missed follow-up on the stay.
Location
8.85
Conveniently located with access to major roads and restaurants, but not close to the city center.
Room Quality
8.35
Generally clean and good, but some aspects are outdated and require attention.
Amenities
8.35
Possesses necessary amenities like a pool and gym, but issues with breakfast staff.
Value for Money
8.85
Good breakfast value; however, facilities were noted as outdated.
Food and Beverage
8.35
Breakfast was well-received, but there's a suggestion for improvement in service efficiency.
Overall Experience
8.85
Overall a good experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:30

Property Description

Convenient Location in Toronto's Business District
Situated in the heart of Ontario's golf country, Hilton Garden Inn Toronto offers a comfortable stay in the bustling business district of Toronto.

Modern Amenities for a Relaxing Stay
Experience contemporary services including free high-speed internet access, secure PrinterOn remote printing, and well-equipped in-room work areas. The spacious guestrooms feature hospitality centres with microwaves, refrigerators, and coffee makers for added convenience.

Delicious Dining Options
Indulge in breakfast and dinner made with fresh ingredients at Garden Grille, the hotel's on-site restaurant. Unwind with a drink at Pavilion Lounge or grab packaged items from Pavilion Pantry for in-room enjoyment.

Book your stay at Hilton Garden Inn Toronto for a perfect blend of comfort and convenience!

Important information:

Please note, guests must be at least 21 years old to check in at this property.
Damage deposit is mandatory and can be charged only by credit card. Amount varies depending on the number of nights.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for CAD 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 651 reviews
Cleanliness: 7.85
Service: 9.35
Location: 8.85
Room Quality: 8.35
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 8.85
S
Sandra • family_with_children • ca
8
Pros:

Cleanliness and location

Cons:

No 24/hr room service

2026-05-29 • via Nuitee
C
Chiu • family_with_children • us
9
Pros:

EV parking is available, and the room is comfy.

Cons:

Breakfast is not free

2026-05-26 • via Nuitee
K
Kinon • couple • us
9
2026-05-25 • via Nuitee
I
Iris Grace • solo_traveller • us
10
2026-05-24 • via Nuitee
R
Richard • couple • ca
9
2026-05-20 • via Nuitee
S
Shana • family_with_children • ca
10
Comfortable rooms, great amenities and friendly service.
Pros:

Facilities including the Gym and Pool were great. Rooms quite airy and very comfortable.

Cons:

No breakfast buffet.

2026-05-19 • via Nuitee
H
Hung • couple • ca
9
2026-05-04 • via Nuitee
R
Richie • couple • ca
6
2026-05-04 • via Nuitee
S
SAU LING ELIZA • couple • hk
8
2026-05-04 • via Nuitee
R
Richie • solo_traveller • ca
7
2026-05-04 • via Nuitee
N
Nicole • solo_traveller • ca
9
2026-04-27 • via Nuitee
Z
Zhanat • family_with_children • kz
8
2026-04-20 • via Nuitee
J
John Bosco • couple • ca
9
2026-04-12 • via Nuitee
S
Sunny • family_with_children • ca
9
2026-04-10 • via Nuitee
A
Ann • solo_traveller • ca
10
Pros:

Nice large room . Dining options in house. Well maintained. Clean. Quiet.

2026-04-03 • via Nuitee
L
Lida • couple • ca
10
2026-03-29 • via Nuitee
M
Mandy • couple • hk
7
2026-03-21 • via Nuitee
G
Garo • extended_group • ca
8
2026-01-28 • via Nuitee
J
Jiahao • solo_traveller • ca
10
2026-01-23 • via Nuitee
C
Carlos • couple • pa
9
Viaje por boda
Pros:

El personal de recepción muy amables y sólicitos a nuestras necesidades, las instalaciones muy bien, tienen café en el lobby durante todo el día, lo cual es muy agradable, el hotel queda al lado de una plaza con variedad de restaurantes muy buenos, lo cual es muy conveniente.

Cons:

Me parece un poco costoso ya que no cuenta con desayuno incluido, nosotros tomamos el desayuno pago en el hotel por motivos de conveniencia, sin embargo sugiero deberían tener buffet y a la carta ´para el que lo prefiera, no tienen variedad de futas, yogurt, granola, coffe cake.

2026-01-19 • via Nuitee