Best Western Ingleside Inn & Suites

Nothing. Everything was dirty. Pee stains all over everything. Hair in and on everything. Hair in the gravy at breakfast! Had to switch rooms cause the first one was so dirty. Mold on ceilings. Hot tub didn’t work. Smelt like sewage in first floor. Alexa was nice though.

First of all the elevator wasn’t working. The water pressure wasn’t working in our hotel room sink. There was water leaked out everywhere by the AC unit. The carpet was soaked in our room. It was terrible. There was a strange smell, almost like cats had been there, in the hallway outside our room. The breakfast was extremely limited. They were literally only eggs, some biscuits and Texas shaped waffles for warm food. It was just a poor, poor experience, and I have never had such low quality in a hotel room my.

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First time Ive'd stay in a hotel that TV has no internet, no cable signal and some repair in the bathroom floor and door are un finish plus there's no shampoo available in the bathroom.

The room had a terrible smell it was dirty there was rust in the bath tub the burners didn’t work and there were no utensils and the carpet was frayed and dirty there were water stains on the ceiling it was a terrible experience my husband and travel a lot and this is the worst place we have stayed

They say included breakfast and it’s really just coffee and cereal.

Pool was green and dirty, Mold in my room, mold in the bathroom and a broken nail on the floor

Let me first start off by saying that if you read the other reviews, you’ll see that there’s a pattern at this hotel. I highly suggest that if you’re a clean person, to stay away.
1st night: It was NOT mentioned that the television satellite was not working upon check-in. However, reading other reviews, TV has not been functional in this hotel for quite sometime, as far back as 7 months or more. Luckily we brought some board games to play. We went to turn on lights in the living area, but there was only one light by the door. There was absolutely NO other room lighting except one lamp in the bedroom. Hubby went to ask for an extra lamp and was given flack for it, even after explanation. The caucasian attendant with light brown hair and a chip in her front tooth (Details provided since I’ve already forgotten names) reluctantly provided an extra lamp. Walking around the room, I noticed a very unclean sticky feeling on the carpet, which turned my feet brown. We had keep sandals on. No extra bedding in the room for the sofa pull out. Son went to ask for bedding and the same office attendant only game him one fitted sheet. I was already in my jammies and didn’t want to get redressed to go down stairs to speak with her about it, so I handed him this top blanket from our bed. It’s not a comforter, but he folded it to double it up to make the best use of it. As I closed the thicker window curtain for privacy, I was greeted by this lovely pile of toe nail clippings from a previous guest (see pic). We went to bed.
2nd day: breakfast, which was decent, but not 4 star by any means. One guy came down and took 10 omelets and left to his room, which was almost all of the food. Told the same office attendant about the previous night and requested our room to be clean. Her response: “look, I’m really busy”, as if justifying why it won’t get done. We came back around 4pm and not a thing was touched.

Lied to us about hot tub working but upon arrival it wasn’t as the warming element been out for long time! Also tv wasn’t working either

The AC had the whole floor wet, no cable TV and the shower was not clean. The whole room smelled like mold.

Worst experience do not reserve here they will treat you bad