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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Business center
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Heating
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Terrace
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Family rooms
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Board games/puzzles
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Wheelchair accessible
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Electric vehicle charging station
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Indoor pool
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Salt-water pool
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Outdoor furniture
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Shallow end
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Pet bowls
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Security alarm
Review Highlights
Categories
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Property Description
Spacious All-Suite Accommodations:
Experience the comfort of separate living and sleeping areas, fully equipped kitchens, and free grocery shopping services at Homewood Suites Cambridge-Waterloo.
Convenient Amenities:
Enjoy 24-hour on-site convenience store, free wireless internet, and a 24-hour fitness center during your stay.
Complimentary Services:
Indulge in a free daily breakfast buffet, weekday evening reception, and utilize the outdoor courtyard with barbecue facilities.
Book now and make Homewood Suites Cambridge-Waterloo your home away from home!
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
The pool was really nice. I did enjoy the breakfast as well. The main thing was the friendly staff that made it feel comfortable.
My grandchildren loved making their own choices for breakfast. The food was fresh; and easily accessible. There were no difficult machines in play, and many options. We appreciated the efficiency; and available seeating.
The wait; and services staff were all wonderful. Surprisingly the acting manager seemed a bit off-putting, but in the end someone helped her come to a solution for my request for a room close to my family. This had been promised to me on the phone; but the acting manager to a degrading tone when, I requested that she try to follow through with that promise. Of course her response lead to my equal tone which made things slightly unpleasant. It was a different employee who helped.
Decent breakfast, some healthy choices. Good place for the price for sure.
We booked a suite and the sofa bed was dirty and we couldn't use that. Kids slept all in one bed - a bit uncomfortable.
Tiszta jól felszerelt hotel, nagyszerű reggeli. Csodálatos hangulata van.
The lobby and main floor is stunning.
Room we were in was nice but some updating would make it better.
breakfast and the staff there, basketball court, check in staff great
bathroom lighting too low for makeup application, beds are hard, room not made up first day, housekeeper in hall not friendly
The swimming pool,
bacon for breakfast,would have been nice!
Unfortunately we did not get to breakfast in time.
Room has perfect amount of space for us
Beds were comfy
Room was clean
Staff at check in was not as friendly as at check put time
Pros: Location. Away from the busy part of town. Staff very friendly. Lobby area well kept. Breakfast good. Loved the fireplace in the room. Comfortable bed, sofa.
Cons: 3rd floor - icemaker has rust around it, the ice I got tasted weird - when was the last time it was cleaned?? Hallways always hot - saw the temp was always between 78-82 degrees, so when walking to my room, was sweating a lot! I stayed in the 319 suite - had some issues that I did bring attention to staff about. in tub found dead bugs, the jetting part didnt look that clean, so decided not to use it. Decor - one of the pictures needed repair, tape falling off (not a big deal, just a thought). Shower tile had dirt on it - took a wipe and removed some of it - needs a good spraying and brush. Bedspread looks very worn out - needs replacing. The TV next to the bathroom needs to be smaller as it is sticking out beyond the wall - kept running into it going to the bathroom. Needs more usb ports - only one on the desk and wanted to charge my phone next to the bed. Living room lampshade needs to be replaced or clean - there were 2 large dark spots on it. Lightbulb in fan over the bed needs to be replaced.
The hotel was quiet and with lots of parking. A fairly good location, easy to find with Google maps.
The grounds were nice and the entrance is easy to find. Has a gym and a pool, breakfast area has nice seating
The beds were ok, but not the best. While the bathroom was clean and the kitchen counter was clean, the overall condition of the suite was not great. In particular, the kitchen cupboard doors and light switches have not been cleaned in some time, dirty looking and the bedroom nightstands, bottom shelves were thick with dust. The room over all was "tired" with worn chairs, couch and peeling wallpaper. The price paid for the room should have been a much higher standard...disappointing.
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