MacArthur Chambers

Hotels
7.8 (2010 reviews)
201 Edward Street , Brisbane , au

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Nice staff
Cons:
Maintenance issues
Poor cleanliness

Categories

Cleanliness
6.19
The shower was not very clean; some rooms had dirty linens.
Service
8.66
Staff were described as nice and helpful, though there were issues with check-in procedures.
Location
9.2
The hotel is praised for its great location near shopping and restaurants.
Room Quality
6.65
Several issues with room conditions, such as rattling air conditioning and dirty components.
Amenities
7.68
Amenities provided were decent, but there were notable issues with the lifts and parking.
Value for Money
7.64
Mixed sentiments about value; some guests felt they overpaid for the condition of the hotel.
Food and Beverage
8.69
Not mentioned in reviews, assumed standard quality for this hotel tier.
Overall Experience
7.66
Overall experience varied, with complaints about maintenance and services hindering satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:38

Property Description

Rooftop Pool and Spa for Relaxation: Enjoy a luxurious stay at MacArthur Chambers with a rooftop pool, spa, and BBQ area, perfect for unwinding after a day of exploring Brisbane.

Modern Apartments with Heritage Charm: Stay in one and two bedroom apartments in a heritage-listed sandstone building, each uniquely furnished with modern amenities and stylish decor.

Convenient Location and Amenities: With free WiFi, secure parking, a fitness centre, and a sauna, MacArthur Chambers offers convenience and comfort. Plus, being centrally located near Brisbane Central Station and Queen Street Mall, everything you need is just steps away.

Experience the best of Brisbane at MacArthur Chambers. Book your stay now for a memorable and relaxing getaway.

Important information:

You must show a valid photo ID and credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation.

Guests should note operating hours may vary, contact the hotel directly for opening and closing times.

A pre-authorization hold of (AUD 300) on a credit card its required for check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs AUD 15 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 25 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 2010 reviews
Cleanliness: 6.19
Service: 8.66
Location: 9.2
Room Quality: 6.65
Amenities: 7.68
Value for Money: 7.64
Food and Beverage: 8.69
Overall Experience: 7.66
M
Murray solo_traveller au
10
Perfect place for my 1 night
Pros:

Easy access to the Queen St Mall and very, very quiet.

2026-06-27 via Nuitee
E
Esther couple au
9
2026-06-27 via Nuitee
M
Manon solo_traveller au
8
Great location and value for money
Pros:

Perfect location walking distance to everything that matters.
Loved the museum, main reason we stayed there

Cons:

Constant rotten egg smell right through the apartment.
Évident lack of maintenance through the building.
Spa could be hotter

2026-06-26 via Nuitee
M
Michelle extended_group au
8
2026-06-25 via Nuitee
R
Rebecca couple au
7
It was good to have parking and a spacious place ok a place
Pros:

Ideal location, lots of space.
Quiet despite middle of cbd

Cons:

Damaged kitchen, no/disconnecting wifi

2026-06-25 via Nuitee
P
Phil couple nz
9
Great place to stay for central Brisbane, quiet and spacious
Pros:

Location, quiet and spacious

Cons:

WiFi was hard to setup and coverage wasn’t good.

2026-06-25 via Nuitee
T
Treloar solo_traveller au
10
Great place to stay, very comfortable and private.
Pros:

Location was excellent, right in the city centre, close to great shopping and cabs.

Cons:

The curtain drapes were falling apart and falling down.

2026-06-24 via Nuitee
T
Tamie solo_traveller au
8
2026-06-24 via Nuitee
J
Jonathan couple au
10
Amazing!
Pros:

Very spacious, great location and excellent view!

2026-06-24 via Nuitee
A
Adam couple au
9
2026-06-24 via Nuitee
N
Nat couple au
10
The location is brilliant. No street noise and our room was spacious and felt opulent.
Pros:

Everything was a breeze. We arrived on the weekend and the front desk wasn't staffed but the lovely gentleman who was managing the Museum visits was so helpful. The next day we needed to update our access cards which was simple and the staff were lovely.

Cons:

One of the elevators was a bit stinky like the carpet was wet. That is about all I could find to answer this question.

2026-06-23 via Nuitee
K
Kirby family_with_children au
9
We loved our stay and found the apartment over and above our expectations.
Pros:

The location was fantastic. The rooms were spacious and clean. The beds were comfortable.

Cons:

We checked out on Tuesday 16th June 2026. The receptionist at the desk (black hair) was not helpful. She insisted on taking back one of our two keys. We then had to get our car from the basement car park. When our remaining key would not let us out it was clear that she had cancelled our keys. We used the intercom and were told we would have to go back up and report it. Eventually someone with a key kindly let us out. The receptionist was fairly offhand to speak with. Her manner could be improved.

2026-06-23 via Nuitee
J
Janine couple au
8
Everything was lovely but we weren’t pleased with some linen hygiene issues
2026-06-22 via Nuitee
C
Chloe couple au
10
2026-06-22 via Nuitee
M
Mark couple au
3
There are better apartments in Brisbane
Pros:

Well located

Cons:

The room was unclean, particularly the bathroom. Quite dusty which was problematic for my wife. The car park entry process was terrible.

2026-06-22 via Nuitee
S
Sue extended_group au
8
We were only overnighting before the next train trip home but pleased with the value for money for the 4 of us
Pros:

The fact each bedroom had its own ensuite. And the spaciousness of the apartment

Cons:

There were some issues with the shower in each ensuite. Reported to receptionist.

2026-06-21 via Nuitee
N
Naomi extended_group au
7
2026-06-21 via Nuitee
R
Roger couple au
8
Great , be back again.
Pros:

Clean tidy , spacious

Cons:

Nothing

2026-06-21 via Nuitee
S
Stefano couple au
4
2026-06-21 via Nuitee
L
Loida family_with_children au
10
Great value for money. ❤️❤️
Pros:

The location, the cleanliness, everything. I would love to come back to this apartment again and again. We enjoyed our stay.

Cons:

Nothing. Everything was excellent. ❤️❤️❤️

2026-06-21 via Nuitee