Divya Sutra Plaza and Conference Centre, Vernon, BC

Hotels
•
Independent
7.4 (454 reviews)
4801 27 St, Vernon, British Columbia, V1T4Z1 , Vernon , CA
1-250-542-3321

listing image 1
Show all photos
Pets allowed

Facilities

Fitness facilities
Parasailing nearby
Fireplace in lobby
Long-term parking (surcharge)
Free WiFi
Swimming pool
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location
Reasonable pricing
Cons:
Cleanliness issues
Outdated room quality
Service challenges

Categories

Cleanliness
5.24
Several reviews mentioned poor cleanliness, such as unclean high-touch areas and filthy carpets.
Service
8.21
Staff were described as friendly and helpful, though there were some service challenges noted.
Location
8.75
Good location with plenty of shops nearby and highway access.
Room Quality
7.2
Rooms were varied in quality; some guests mentioned outdated rooms and noise issues.
Amenities
6.73
Issues with amenities such as the pool and air conditioning were reported.
Value for Money
8.19
Guests noted decent value for the price, particularly in relation to expectations.
Food and Beverage
7.24
No reviews specifically addressed food and beverage, assigned standard quality for this hotel tier.
Overall Experience
7.61
Mixed sentiments with some guests finding it acceptable while others had significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:32

Property Description

Experience the perfect blend of relaxation and adventure at Divya Sutra Plaza and Conference Centre, nestled in the heart of Vernon, BC.

Rejuvenating Amenities
Unwind after an exhilarating day on the slopes in our indoor pool or sauna. Enjoy complimentary wireless internet throughout the property, plus convenient ski storage and a ski shuttle service to make your mountain adventures effortless.

Dining Delight
Savor delectable dishes at our on-site restaurant, 27 Street Grille, offering a satisfying dining experience to fuel your next day of exploration.

Event Facilities
Perfect for both leisure and business travelers, our spacious conference facilities of 6,181 square feet allow for memorable events and gatherings, complemented by a 24-hour front desk service for your convenience.

Book your stay today and immerse yourself in luxury and comfort at Divya Sutra Plaza and Conference Centre!

Important information:

  • Pool access available from 9:00 AM to 10:30 PM.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YLW

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets cannot be left unattended

See all policies

Location

Guest Reviews

7.4
Based on 454 reviews
Cleanliness: 5.24
Service: 8.21
Location: 8.75
Room Quality: 7.2
Amenities: 6.73
Value for Money: 8.19
Food and Beverage: 7.24
Overall Experience: 7.61
M
Manangbao • couple • ca
10
Decent enough to recommend to somebody who wants to visit Vernon, the price is right
Pros:

The property is located in a busy area which is good if you want to visit store especially the mall only at night I can hear the traffic but I can say it all good and ai can recommend this hotel

Cons:

Basically the traffic cause I can hear the noise from outside

2026-06-20 • via Nuitee
S
Samantha • extended_group • ca
1
Horrible I have more pictures
Cons:

It was dirty every where to the elevator to the 6th floor where it smelled like sour sweat mixed with week old food. The room was even worse pee on the walls the door. Hairs in the sink and tub The floor was filthy the carpet sticky. Cum down the side of the bed. Pubes in the bed and stains. Couch dirty all surfaces dirty. We did not stay the whole time. We got in at like 7 pm. Saw rooms where gross asked for it to be cleaned. Front desk said they will have it cleaned. Same with the son’s room as it was worse. My son got moved to a different room. Still dirty and a toilet seat that slid everywhere. When we came back from dinner our room had not been cleaned. I was upset and I asked for a rag spray and new sheets to change the bed myself. Needless to say. We left wearily the next morning. Also all the flowers were dead as well. I took pictures as well

2026-06-18 • via Nuitee
M
Mahnoor • family_with_children • ca
10
Very nice.
Pros:

It was so nice and clean and spacious. Very cheap price and exceeded our expectations.

2026-06-18 • via Nuitee
D
Diana • family_with_children • co
1
Aseo deficiente
Pros:

La ubicación excelente , y por ese precio no se puede exigir mucho

Cons:

La nevera tenia comida adentro del huésped anterior , y cuando le dije a la señorita de recepción solo hizo cara pero no me colaboró, seguramente por que el personal de aseo no estaba en ese momento, estaba en condiciones de aseo muy deficientes , polvo encima de la cocina , nevera sucia, el baño tenía suciedad en la parte de abajo , pero pues al ser solo para una noche y por lo económico supongo no se puede esperar más :/

2026-06-17 • via Nuitee
K
Kyle • family_with_children • ca
6
2026-06-15 • via Nuitee
C
charlene • family_with_children • ca
6
2026-06-15 • via Nuitee
J
jean • solo_traveller • ca
9
Highly recommend
Pros:

Room in tower was just perfect 6 th floor lovely view. Spacious and clean

Cons:

Everything was good

2026-06-15 • via Nuitee
K
Kayla • solo_traveller • ca
1
Filthy, gross room. It’s like they don’t even know how to clean. Will never return. Stay away from this place
Pros:

Nothing.

Cons:

Absolutely filthy, smelled bad. They should be ashamed at how that place is kept.

2026-06-15 • via Nuitee
J
john • solo_traveller • ca
10
Very comfortable and restful
Pros:

Great bed, bathroom, coffee, tv, lobby chairs.

Cons:

No elevator to 2nd floor

2026-06-13 • via Nuitee
S
Sterman • solo_traveller • ca
8
Pros:

I like it's not fancy it's down to earth

Cons:

Ac could be better

2026-06-13 • via Nuitee
T
Todd • solo_traveller • ca
10
2026-06-11 • via Nuitee
G
Gixxermart • solo_traveller • gb
7
2026-06-11 • via Nuitee
S
Stanley • couple • ca
8
2026-06-10 • via Nuitee
M
MARIE • couple • ca
6
Not what we were expecting.
Pros:

The lobby is beautiful. The bed was comfortable.

Cons:

The room was run down and dirty. The bed was not made properly and the bedding had stains. The fridge froze everything in it rock hard and when I turned it up, it messed water everywhere and I had to put a towel in it. When we tried to shower we could not get the tap open and had to call the lobby. They told us to pull on the tap while turning it. The photos on the website were not of the room we got.

2026-06-10 • via Nuitee
S
Shawn • solo_traveller • ca
7
2026-06-10 • via Nuitee
C
Christian • solo_traveller • ca
6
Adequate.
Pros:

Price was best for room I got.

Cons:

Noisy neighbors late into the night.

2026-06-09 • via Nuitee
D
Dayne • family_with_children • ca
7
Pros:

The cost was great. Good location

Cons:

Hard to find a place to park. No coffee in the room

2026-06-09 • via Nuitee
P
Patrick • family_with_children • ca
3
Basic hotel, shower doesn't work :(, but cheap though, so its all good.
Pros:

Its a very basic hotel, it serves what it intends to do. Don't expect too much.

Cons:

Shower pressure is really bad, cant really shower at night, so we decided to shower in the morning, and next morning ----------voila! it completely stops. :( so no shower for us...

2026-06-09 • via Nuitee
S
Sterman • solo_traveller • ca
7
Pros:

The pool hot tub location

Cons:

No info on wifi or communication in your room no towels or coffeee you had go downstairs coffee machine wzs broken gym needs a upgrade but for what paid in that area it was a steel

2026-06-07 • via Nuitee
N
Neil • solo_traveller • ca
3
Pros:

Location is good

Cons:

Dirt in hallways, no coffee in rooms but I did have a coffee maker, and new coffee machine in hallway makes strong coffee. No cream no sugar.
Very stained carpets, and sink drain was full of hair.
Price has tripled since last visit two weeks ago, and I had a pet friendly room, but it was clean.

2026-06-07 • via Nuitee