voco Madrid Retiro by IHG

Hotels
•
Voco
8.7 (3211 reviews)
Calle Pez Volador 11 , Madrid , es

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Comfortable beds
Good breakfast options
Cons:
Small room size
Issues with hot water
Elevators too small
Odor issues in some areas

Categories

Cleanliness
8.65
The reviews mention that the rooms are clean and well-maintained.
Service
9.15
Many reviews highlight the friendliness and professionalism of the staff.
Location
8.65
Described as quiet and close to public transportation, though some reviews note it's a bit far from the city center.
Room Quality
8.65
Rooms are generally comfortable, but some mention small size and issues with combined beds.
Amenities
8.65
Positive comments about the little amenities provided, though some mention issues with fridges.
Value for Money
8.35
Some reviews mention that prices seem high for the offered services but overall perceived value is decent.
Food and Beverage
8.65
General satisfaction with breakfast options, although some mention needing improvements.
Overall Experience
8.85
Overall satisfaction with the experience, despite some minor issues reflected in the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:14

Property Description

Design Hotel near Retiro Park
voco Madrid Retiro, an IHG Hotel offers a stylish stay just steps away from the beautiful Retiro Park. Enjoy modern, air-conditioned rooms with free Wi-Fi and flat-screen satellite TV.

Gardens and Gastronomy
Relax in the hotel's charming gardens or indulge in delicious international buffet meals at Ibiza Restaurant. Unwind with a drink at the bar or grab a quick snack at the café.

Convenient Location
Explore the city with ease - the hotel is a short walk from the historic city centre and iconic museums. With a metro station nearby, reaching top attractions like IFEMA Centre and Barajas Airport is a breeze.

Book now for a delightful stay at voco Madrid Retiro, an IHG Hotel.

Important information:

Please note that motorbike parking is available and costs EUR 15 per day.

Please note, when booking more than 5 rooms, different policies and additional supplements may apply.

Please note that the cost of breakfast for children between 3 and 7 years is EUR 12 and from 8 and 15 years is EUR 15 per day, per child.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 26 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 3211 reviews
Cleanliness: 8.65
Service: 9.15
Location: 8.65
Room Quality: 8.65
Amenities: 8.65
Value for Money: 8.35
Food and Beverage: 8.65
Overall Experience: 8.85
R
Roberto • solo_traveller • ar
8
2026-05-29 • via Nuitee
L
Lina • couple • co
10
Pros:

Excelente ubicación y muy lindo el hotel

2026-05-29 • via Nuitee
C
CRISTINA • solo_traveller • es
10
2026-05-29 • via Nuitee
R
R • family_with_children • nl
8
2026-05-28 • via Nuitee
F
Francisco • couple • cl
8
2026-05-28 • via Nuitee
A
Astrid • solo_traveller • de
1
2026-05-28 • via Nuitee
L
Laura • solo_traveller • it
8
2026-05-27 • via Nuitee
G
Graeme • couple • gb
8
Very enjoyable stay and good value overall. Staff were terrific
Pros:

Decent sized room with good shower room. Furniture was a bit dated and wardrobe basic but good overall.

Cons:

The lifts were very slow to respond. Had to use the stairs a couple of times.
Furniture could be updated

2026-05-26 • via Nuitee
C
Carolina • family_with_children • mx
10
Great accommodation
Pros:

Excellent accommodation, the staff were super helpful and nice. It's in a neighbourhood with cafes, bars and shops close by.

2026-05-26 • via Nuitee
M
María Del Pilar • solo_traveller • es
9
2026-05-25 • via Nuitee
A
Alvarito7 • solo_traveller • es
10
Pros:

Todo perfecto

2026-05-24 • via Nuitee
P
Pedro • couple • es
7
2026-05-24 • via Nuitee
M
Maria Gracia • solo_traveller • ec
10
2026-05-24 • via Nuitee
F
Francesca • couple • mt
10
2026-05-24 • via Nuitee
M
miguel • solo_traveller • es
10
2026-05-23 • via Nuitee
E
Eugenio Miguel • extended_group • es
9
2026-05-22 • via Nuitee
Y
Yolanda • family_with_children • es
9
Muy bien!
Pros:

La climatización. Todos los extras de la habitación cafetera, nevera etc. Baño, armarios

Cons:

Las almohadas

2026-05-21 • via Nuitee
V
Vanessa • extended_group • es
8
perfecto para viajar con mascota. Acceso al restaurante gourmet muy recomendable.
Pros:

En general todo bien, y sobre todo es REALMENTE pet-friendly pudiendo acudir con mi mascota a todas las zonas

Cons:

hubo un poco de confusión a la hora de adjudicarnos la habitación y quedó agua en el hervidor del cliente anterior pero se solucionó posteriormente.

2026-05-21 • via Nuitee
A
aileen • couple • pr
9
2026-05-18 • via Nuitee
J
johnmodesto • Couples • Modesto, California
10
Lovely neighborhood, modern and comfortable rooms
Pros:

The friendly and efficient lady that checked us in upgraded us to a premium room as we were members of the IHG frequent guest program. The room had a lovely view of the skyline to the east. We were given free items from the minibar, a nice perk. The room was comfortable and large with a colossal bed. The location is in a leafy green neighborhood with modern buildings. As we walked around we appreciated the beauty of the landscaping and well kept buildings. It's a quiet part of the city but close the center.

2026-05-16 • via Tripadvisor