CAMPANILE PRIME Krakow Old Town

Hotels
•
Campanile
8.6 (5964 reviews)
ul. Sw. Tomasza 34 , Kraków , pl
+48 22 307 23 37

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Issues with cleanliness
Inconsistent amenities

Categories

Cleanliness
8.11
Many reviews highlighted cleanliness positively, but some mentioned issues like dust under the bed.
Service
9.08
The staff was frequently mentioned as friendly and helpful, contributing positively to the overall experience.
Location
9.12
Numerous comments indicated an excellent location close to attractions and transport.
Room Quality
8.57
Rooms were described as comfortable and spacious, though there were mentions of cold temperatures.
Amenities
8.1
Amenities were noted as satisfactory, but some reviews highlighted a lack of fridges and daily cleaning service.
Value for Money
8.56
Generally perceived as good value, though some guests felt certain amenities should be included.
Food and Beverage
8.61
While the breakfast was praised, a few mentioned a lack of variety and some critique on the beverage options.
Overall Experience
8.68
Overall, guests expressed a strong likelihood of returning and were satisfied with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:45

Property Description

Central Location in Kraków’s Old Town
The Campanile Cracovie offers a prime location in the heart of Kraków's Old Town, adjacent to Planty Park. With easy access to various shops, bars, and restaurants, guests can immerse themselves in the vibrant atmosphere of the city.

Comfortable and Well-Equipped Rooms
The hotel's spacious and air-conditioned rooms are designed for maximum comfort, featuring flat-screen TVs, cable channels, and modern bathrooms with both bath and shower facilities. Guests can also enjoy complimentary Wi-Fi in public areas.

Delicious Dining Options and Nearby Attractions
Start your day with a delicious breakfast buffet and savor French and international cuisine at the hotel's restaurant. With Kraków's popular landmarks like St Mary’s Basilica and Wawel Castle within walking distance, guests can easily explore the city's rich history and culture.

Book your stay at Campanile Cracovie for a memorable experience in Kraków!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs PLN 120 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for 100 zł per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 5964 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.57
Amenities: 8.1
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.68
A
Ania • solo_traveller • pl
10
2026-07-25 • via Nuitee
J
John • family_with_children • gb
8
A conveniently located hotel with good breakfasts and helpful staff.
Pros:

The location of the hotel was a real bonus for us - we could park up our transport and explore on foot as we wanted to do.
The range of food offered for breakfast was brilliant - good mix to include proper Polish fare. We had a GF member but this was well catered for in the wide choice. Our rooms were very well appointed.

Cons:

We had one hiccup with parking but the staff at the hotel soon were able to fix it for us. Thank you.

2026-07-25 • via Nuitee
M
MARIA MERCEDES • solo_traveller • es
9
Pros:

La ubicación excelente. La habitación muy amplia. El personal muy amable sobretodo Olivia la recepcionista. Una gran chica que además habla español

Cons:

La altura de la bañera, para entrar y salir es un poco complicado

2026-07-25 • via Nuitee
G
Grzegorz • solo_traveller • pl
9
2026-07-25 • via Nuitee
A
angelo • solo_traveller • it
10
Pros:

Hotel molto bello in posizione eccezionale vicinissimo a piazza del mercato. Pulizia impeccabile camera bellissima dotata di tutto compreso bollitore elettrico tazze ecc. Personale gentile e disponibile a soddisfare eventuali richieste. Siamo stati veramente molto bene.
Materasso e cuscini comodissimi. Consigliatissimo.

Cons:

La vasca da bagno al posto della doccia è poco pratica ma il bagno è nuovissimo pulitissimo e fornito di tutto

2026-07-25 • via Nuitee
A
alessandro • solo_traveller • it
9
Stare bene a Cracovia
Pros:

La posizione

Cons:

I comodini piccoli

2026-07-25 • via Nuitee
J
Jolanda • solo_traveller • ca
10
2026-07-24 • via Nuitee
M
Maurizio • couple • it
6
Visto com’è andato direi scarso
Pros:

Poco nulla

Cons:

La posizione e soprattutto il parcheggio che bisogna pagare profumatamente facendolo credere gratis

2026-07-24 • via Nuitee
A
Anna • family_with_children • pl
10
Pobyt udany, bardzo dobra lokalizacja blisko Starego Miasta, pyszne śniadanie, polecam
Pros:

Lokalizacja, pyszne śniadanie, czystość

2026-07-24 • via Nuitee
I
Inge Marie • couple • dk
8
Pros:

Hotellet ligger meget centralt.

Cons:

Parkeringskælderen er meget dyr. ( 210 dkk. pr døgn. )
Samtidig var den overfyldt, så det var næsten umulig at komme derfra.

2026-07-24 • via Nuitee
T
Tanya • family_with_children • ua
8
2026-07-24 • via Nuitee
M
Matěj • couple • cz
8
2026-07-24 • via Nuitee
E
Eleonora • solo_traveller • it
9
2026-07-24 • via Nuitee
E
EDOARDO • couple • it
8
Pros:

Posizione ottima

Cons:

I 3 giorni non ci hanno mai rifatto stanza

2026-07-24 • via Nuitee
K
KARIM • solo_traveller • lv
8
Pros:

bon hotel et bonne situation

Cons:

bon hotel et bonne situation

2026-07-24 • via Nuitee
D
Dorota • solo_traveller • pl
9
Pros:

Lokalizacja, śniadanie

2026-07-24 • via Nuitee
G
GIANNICOLA • couple • it
8
Pros:

Colazione italiana povera di scelta.

Cons:

Cambio tovaglie e pulizia camera dovrebbe avvenire quotidianamente.

2026-07-23 • via Nuitee
B
Barbara • couple • it
10
Vicino al centro, ai taxi, alla piazza centrale.
Pros:

Pulizia e comfort

2026-07-23 • via Nuitee
Łukasz • family_with_children • pl
8
2026-07-23 • via Nuitee
A
Ania • solo_traveller • pl
10
2026-07-23 • via Nuitee