CAMPANILE PRIME Krakow Old Town

Hotels
•
Campanile
8.6 (6116 reviews)
ul. Sw. Tomasza 34 , Kraków , pl
+48 22 307 23 37

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Issues with cleanliness
Inconsistent amenities

Categories

Cleanliness
8.11
Many reviews highlighted cleanliness positively, but some mentioned issues like dust under the bed.
Service
9.08
The staff was frequently mentioned as friendly and helpful, contributing positively to the overall experience.
Location
9.12
Numerous comments indicated an excellent location close to attractions and transport.
Room Quality
8.57
Rooms were described as comfortable and spacious, though there were mentions of cold temperatures.
Amenities
8.1
Amenities were noted as satisfactory, but some reviews highlighted a lack of fridges and daily cleaning service.
Value for Money
8.56
Generally perceived as good value, though some guests felt certain amenities should be included.
Food and Beverage
8.61
While the breakfast was praised, a few mentioned a lack of variety and some critique on the beverage options.
Overall Experience
8.68
Overall, guests expressed a strong likelihood of returning and were satisfied with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:45

Property Description

Central Location in Kraków’s Old Town
The Campanile Cracovie offers a prime location in the heart of Kraków's Old Town, adjacent to Planty Park. With easy access to various shops, bars, and restaurants, guests can immerse themselves in the vibrant atmosphere of the city.

Comfortable and Well-Equipped Rooms
The hotel's spacious and air-conditioned rooms are designed for maximum comfort, featuring flat-screen TVs, cable channels, and modern bathrooms with both bath and shower facilities. Guests can also enjoy complimentary Wi-Fi in public areas.

Delicious Dining Options and Nearby Attractions
Start your day with a delicious breakfast buffet and savor French and international cuisine at the hotel's restaurant. With Kraków's popular landmarks like St Mary’s Basilica and Wawel Castle within walking distance, guests can easily explore the city's rich history and culture.

Book your stay at Campanile Cracovie for a memorable experience in Kraków!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Location

Guest Reviews

8.6
Based on 6116 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.57
Amenities: 8.1
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.68
A
ALEN • solo_traveller • si
10
2026-08-08 • via Nuitee
S
Sofia & Patrizia • solo_traveller • it
9
Pros:

Ottima colazione salata. Posizione fantastica

2026-08-08 • via Nuitee
B
Bartosz • solo_traveller • pl
8
Pros:

Świetna lokalizacja. Kilka minut od Rynku, Dworca, przystanków.

Cons:

Obsługa mogłaby się częściej uśmiechać. Rozumiem, że była zmęczona, ale rzucało się to w oczy

2026-08-07 • via Nuitee
P
Pieniak • solo_traveller • pl
10
2026-08-07 • via Nuitee
K
KHALID • solo_traveller • sa
2
2026-08-07 • via Nuitee
V
valerie • solo_traveller • fr
9
Pros:

Proximité centre-ville

2026-08-07 • via Nuitee
A
Artemio • couple • es
8
Muy bien ubicado a 5 minutos de la estación , la plaza del mercado . Había una recepcionista llamada Olivia que hablaba
Pros:

Estaba limpio y confortable

Cons:

Que no tuviera minibar y que tuvieras que indicar que limpiaran la habitación personalmente

2026-08-07 • via Nuitee
M
Música • family_with_children • es
8
Pros:

Buena ubicación.

Cons:

Se podría mejorar la iluminación de la entrada del hotel. No habia farolas y las que habia estaban fundidas. Se puede sustituir la bañera por una ducha.

2026-08-06 • via Nuitee
R
Rettori • solo_traveller • it
9
Pros:

Camera spaziosa, pulizia, buffet colazione molto fornito e ottima posizione

Cons:

Parcheggio non garantito.

2026-08-06 • via Nuitee
D
Dea • solo_traveller • it
9
2026-08-06 • via Nuitee
Y
Yasmina • couple • es
8
Pros:

Muy buena ubicación y la habitación es grande y cómoda

Cons:

Pedimos que nos limpiaran la habitación el segundo día pero no lo hicieron

2026-08-05 • via Nuitee
G
Goliášová • solo_traveller • sk
9
2026-08-05 • via Nuitee
E
Ebtessam • couple • pl
7
Pros:

Location, breakfast

Cons:

The AC wasn’t cooling properly

2026-08-05 • via Nuitee
D
Dawid • solo_traveller • pl
10
2026-08-05 • via Nuitee
F
fabio • extended_group • it
7
Pros:

colazione ottima, posizione eccellente, camere ottime

Cons:

aria condizionata , praticamente assente anche se sostenevano che era in funzione

2026-08-05 • via Nuitee
M
Marianna • family_with_children • hu
9
2026-08-05 • via Nuitee
L
Luminita • couple • ro
9
Pros:

Conditii foarte bune, liniste, mic dejun foarte bun.

Cons:

Lipsa frigiderului din camera.

2026-08-05 • via Nuitee
M
Mansour • family_with_children • ae
1
AC doesn’t work, room too hot.
Pros:

Location only

Cons:

The Air conditioning doesn’t work at all, the room felt like a sauna. I spoke to the receptionist and they blamed it on high demand on AC, they brought us a fan that didn’t help at all, it blowed hot air. The room window didn’t open, it was terrible It felt like 35c in the room. If you are planning to book this hotel during summer please reconsider.

2026-08-05 • via Nuitee
I
Iwona • solo_traveller • pl
9
2026-08-05 • via Nuitee
D
Dalibor • solo_traveller • ch
10
2026-08-04 • via Nuitee