Premiere Classe Chelles

Hotels
Premiere Classe
5.2 (107 reviews)
4 Rue de l'Ormeteau, Eae de la Tuillerie, Chelles, Seine-et-Marne, 77500 , Chelles , FR

Pets allowed

Facilities

No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Garden
Elevator
Golfing nearby
Breakfast available (surcharge)
Free newspapers in lobby
See all facilities

Review Highlights

Pros:
Great location
None
Cons:
Tiny rooms
Outdated facilities
Poor cleanliness
Inconvenient location
Lack of basic amenities
Limited breakfast options

Categories

Cleanliness
3.5
Guests consistently mentioned cleanliness as a major concern due to issues with cleanliness in the rooms and bathrooms.
Service
3.5
Service was generally criticized for outdated facilities, poor maintenance, and lack of basic amenities.
Location
5.5
The hotel received mixed reviews about its location, with some guests finding it dated and inconvenient.
Room Quality
4
Rooms were described as tiny, outdated, and uncomfortable, with multiple complaints about room size and maintenance.
Amenities
3.5
Basic amenities were lacking, with guests expressing disappointment in the cleanliness and functionality of the facilities.
Value for Money
5.5
Many guests felt the price was not justified by the poor quality of the services and amenities provided.
Food and Beverage
3.5
Negative feedback was received about the limited breakfast options and poor quality of food and beverage services.
Overall Experience
4
The overall experience was marred by issues related to cleanliness, service quality, room comfort, and amenities, leading to a poor recommendation rate from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 15:26

Property Description

Discover the charm of Premiere Classe Chelles, your ideal retreat located just a stone's throw from the enchanting sights of Paris.

Comfortable Guestrooms
Relax in one of our 59 well-appointed guestrooms, boasting plasma televisions and complimentary wireless internet access. Comfortable beds and daily housekeeping ensure a delightful stay.

Delicious Buffet Breakfast
Start your day with a delicious buffet breakfast available daily from 6:30 AM to 10 AM, perfect for fueling your adventures in the city or at nearby attractions like Disneyland® Paris.

Convenience and Accessibility
Our property features a 24-hour front desk, complimentary newspapers, and free self-parking for your convenience. Enjoy the beautiful garden views and easy access to local hotspots and airports just moments away.

Book your stay today and experience the perfect blend of comfort and accessibility!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in kg is 10

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

5.2
Based on 107 reviews
Cleanliness: 3.5
Service: 3.5
Location: 5.5
Room Quality: 4
Amenities: 3.5
Value for Money: 5.5
Food and Beverage: 3.5
Overall Experience: 4
N
Naziha solo_traveller fr
1
2026-06-06 via Nuitee
R
Ruben solo_traveller pt
1
2026-06-06 via Nuitee
S
Santos family_with_children pt
9
2026-06-04 via Nuitee
R
Rasha family_with_children be
4
اول واخر مره احجز هناك
Pros:

قريب من دزني لاند باريس

Cons:

جدآ صغير وتوجد رائحه كريها في الغرفه
ولاتوجد مراوح والجو حار وحتى منتصف الليل الكثير من الاشخاص يتكلمون بصوت عال

2026-06-04 via Nuitee
D
Dodet family_with_children fr
3
Pros:

Bordel le soir

2026-06-04 via Nuitee
D
Dodet solo_traveller fr
3
2026-06-04 via Nuitee
Y
yannick solo_traveller fr
1
Très nul.
Pros:

Personnel poli.

Cons:

Très vieux. Il y a encore des cendriers au bord du lavabo de la sdb. Pas du tout insonorisé. Très bruyant. Environnement de l'hôtel digne d'une déchetterie.

2026-06-04 via Nuitee
A
Amine solo_traveller fr
2
2026-06-02 via Nuitee
A
abdellakim solo_traveller fr
9
Tip top !!!!!!
Pros:

L'hôtel est très bien...
Le personnel du soir/nuit et du matin sont accueillants et souriants.
Une nuit calme comme j'aime et un petit-déjeuner copieux et qui vous met en forme pour la journée.

Cons:

Rien...

2026-06-01 via Nuitee
A
ALnuaimi family_with_children iq
2
Pros:

موقف سيارة والفطور الصباحي والنظافة

Cons:

نظام فندق غريب للغاية وباب الغرف مطل على خارج مباشر
واسمع اصوات الناس يتحدثون في الخارج ولم استطع النوم بشكل جيد
بالاضافة الي الغرف صغيرة جدا ولاتوجد مساحة كافيه خاصة للشخصين

2026-06-01 via Nuitee
D
Debora family_with_children pt
5
Só usamos para dormir porque não tinha conforto nenhum para ficar no quarto
Pros:

Nada muito pequeno e muito quente não tinha ventilação, nem ventilador

Cons:

Do banheiro

2026-06-01 via Nuitee
E
EL MOUSTAPHA solo_traveller ma
5
2026-05-31 via Nuitee
R
Resat Nuri family_with_children fr
2
2026-05-31 via Nuitee
F
Ferby solo_traveller fr
8
Pros:

Bonne réception acceuil professionnelle efficace

Cons:

J'avais qu'une serviette mais après demande à l'accueil on m'en a donné une donc très bien.

2026-05-31 via Nuitee
I
isabelle solo_traveller be
7
2026-05-30 via Nuitee
H
Hayley family_with_children gb
2
Very dissatisfied with our stay. Run down, wouldn’t stay again!
Pros:

Only the location

Cons:

Staff are not friendly or helpful, the rooms are tiny and uncomfortably hot, they have no air con or fans! Very noisy you can hear everything from other rooms & people outside!

The rooms are run down, bathroom doors rotting away at the bottom, sinks cracking and small holes all over the room floor!
Breakfast is advertised with rolls, jam croissants ect but there was hardly anything there… the juice had yet again run out and told none left, there is no other drinking facilities (even in the room) and the vending machines do not work!

2026-05-29 via Nuitee
C
Catherine solo_traveller gb
1
Emergency accommodation at it's finest
Pros:

The beds were comfy, breakfast was basic but fresh and it was relatively cheap

Cons:

It was like emergency accommodation the council might use to rehome people temporarily. We had our train home cancelled so had to find somewhere to stay, someone in our group suggested the Première Class Chelles as it was cheap and provided a bed. However the issues started before we arrived because the link for directions from booking.com took us to completely the wrong place 2km away. Once we arrived at the hotel the check in was straight forward enough but the room was like a sweat box, there wasnt even a fan to help move air. Everyone was in their room with the doors wide open because of the heat. As a consequence all the cigarette smoke also ended up in our room.

The bathroom was essentially a tiny plastic pod which was so old everything was yellow and the surface of the sink was literally peeling and cracked. There was mould all around the soap dispenser (which was virtually empty) and every time we showered the water ran under the door (which didn't close properly) into the bedroom. The towels provided were so small they didn't even wrap around my 12yr old.

Everything in the room was damaged in some way or another.

We tried to get some water, the vending machine wouldn't accept card and I had barely enough change. the receptionist tried to get some water from the breakfast fridge but it had frozen so she shrugged and put it back. A kind gentleman (not sure if worked or stayed there) helped me with getting a euro from the receptionist so that I could get a bottle of water.

The breakfast was very basic but was fresh.

If you literally want a place to rest your head for a night and you don't mind noisy, hot boxes you can't swing a cat in then the Première Class is for you, just don't be surprised when it doesn't live up to its name!!

2026-05-29 via Nuitee
K
Kévin solo_traveller fr
1
Horrible du début à la fin poignée cassée impossible d utiliser la carte magnétique et je vous laisse découvrir l état d
Pros:

Rien horrible

Cons:

Tout

2026-05-27 via Nuitee
M
MICHEL solo_traveller fr
3
Ne plus venir à Première classe
Pros:

Rien

Cons:

Le lavabo tout cassé
Les robinets de la douche cassés
Bruyant

2026-05-26 via Nuitee
A
Adeline solo_traveller fr
1
Pros:

Le personnel

Cons:

Pas de carte pour ouvrir les chambres
Du bruit jusqu'à 1h du matin et rebelote a 7h
Véhicule 5h du matin
Alarme incendie x2 a 3h
J'ai réservé 2 chambres triples je n'ai pas eu celles ci mais juste 2 chambres avec 1 lit double pour 5 personnes
Pas de serviettes

J'ai demandé d'être remboursée c'est accepté mais je n'ai pas eu le virement encore

2026-05-25 via Nuitee