Premiere Classe Chelles

Hotels
•
Premiere Classe
4.6 (459 reviews)
Eae De La Tuilerie , Chelles , fr

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Fax/photocopying
See all facilities

Review Highlights

Pros:
Comfortable beds noted by several guests
Proximity to Disney Paris (convenient location for some)
Friendly housekeeping and decent arrival welcome reported by some
Generally affordable price/claimed good value by some reviewers
Breakfast was acceptable to a few guests
Cons:
Filthy rooms, cockroaches and unbearable odors (sewer smell)
No air conditioning / inadequate cooling during heat
Very small/poorly maintained bathrooms and poor lighting
No hot water for tea at breakfast and inconsistent F&B service
Poor responsiveness to emails/messages and billing/extra-fee complaints
Noise from road/traffic and unsafe-feeling carpark with random gatherings

Categories

Cleanliness
1.5
Multiple reviews report filthy conditions, cockroaches, strong sewage/odor issues and generally very poor cleanliness.
Service
7
Mixed: arrival reception and housekeeping described as friendly, but serious complaints about no responses to emails/messages and billing issues.
Location
7
Positive note on proximity to Disney; however some report road noise and an isolated/unsafe-feeling carpark area.
Room Quality
2.5
Small rooms, very small bathrooms, poor/old fixtures, lighting problems and overall worn condition reported repeatedly.
Amenities
3
Frequent complaints about lack of air conditioning, no hot water for tea at breakfast, missing fans and generally inadequate facilities.
Value for Money
6.7
Mixed perceptions: some praise comfortable beds and good price, others feel the condition does not justify cost and expect much lower rates.
Food and Beverage
6.6
Breakfast received some positive mentions, but issues noted (no hot water for tea, poor breakfast service welcome).
Overall Experience
2.5
Overall experience skewed negative with strong language calling the property unacceptable; isolated positive comments about beds and location do not outweigh major negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 22:30

Property Description

Convenient Location
Located just 28 km from Disneyland Paris® and 14 km from Charles de Gaulle Airport, Premiere Classe Chelles is the perfect choice for travelers looking for accessibility and comfort.

Family-Friendly Accommodations
With rooms featuring bunk beds at no extra charge and baby equipment available upon request, Premiere Classe Chelles ensures a comfortable stay for families with young children. Additionally, the hotel offers 3 accessible rooms for guests with reduced mobility.

Easy Access to Attractions
Enjoy free Wi-Fi, secure parking, and a quick 20-minute RER train ride to Paris. Explore nearby attractions like Parc Asterix and easily reach Gournay RER Train station within a 30-minute walk.

Book your stay at Premiere Classe Chelles now for a memorable and convenient experience!

Important information:

The hotel front desk closes at 9:00 p.m. If you need to arrive after this time you must contact the hotel in advance to obtain an internal number and be able to check-in using an automatic system. If the hotel is not aware of the late check-in, the reservation is automatically canceled.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Location

Guest Reviews

4.6
Based on 459 reviews
Cleanliness: 1.5
Service: 7
Location: 7
Room Quality: 2.5
Amenities: 3
Value for Money: 6.7
Food and Beverage: 6.6
Overall Experience: 2.5
B
Bendi • family_with_children • fr
7
2026-08-08 • via Nuitee
C
Cyrielle • family_with_children • fr
5
Pros:

Bonjour ,
Les chambres étaient propres

Cons:

L’odeur de la canalisation dans les chambres était insupportable.

2026-08-06 • via Nuitee
L
Lydia • solo_traveller • fr
2
2026-08-05 • via Nuitee
S
Stéphanie • family_with_children • be
6
2026-08-05 • via Nuitee
F
Finch • family_with_children • gb
3
Uncomfortable
Pros:

Location to Disney Paris

Cons:

No ac very small bathroom poor lighting. Couldn’t turn one of the lights off so had to pull the bulb

2026-08-05 • via Nuitee
D
Duboille • solo_traveller • fr
6
Cons:

Pas d'eau chaude pour le thé au buffet du petit déjeuner.
Les voisins un peu bruillants.

2026-08-05 • via Nuitee
N
NATHANAËLLE • solo_traveller • fr
7
Expérience Première Classe
Pros:

La literie confortable
Le prix

Cons:

Robinet du lavabo non adapté (descend très bas dans le lavabo)
Manque un ventilateur avec les fortes chaleurs

2026-08-03 • via Nuitee
A
Andrew • family_with_children • gb
1
Twinned with Hell!
Pros:

Absolutely nothing to like about this property!

Cons:

The property was filthy with damaged fixture and fittings. No air con in the middle of a heat wave. Random people using the carpark for a meeting spot and to fix and service their cars. We also didn’t feel safe whatsoever so ever. The place is twinned with Hell. Avoid like the plague!

2026-08-03 • via Nuitee
V
Victor • couple • gb
1
Это место не имеет ничего общего с названием «отель» — это очень грязный свинарник с нечеловеческими условиями и невынос
Pros:

Cet endroit n'a rien à voir avec le nom d'un hôtel — c'est une porcherie très sale avec des conditions inhumaines et une odeur insupportable. Pour de telles conditions, le coût ne devrait pas dépasser 10 euros par nuit.

J'ai refusé d'y dormir car il vaut mieux dormir au bord de la route, c'est plus sûr et plus propre.

On m'a promis que l'argent serait remboursé, mais rien n'a été fait. Ils ne répondent même pas aux e-mails et aux messages. Ils ont demandé des frais supplémentaires pour cet hôtel de merde et ont fait une copie de mes documents — je n'en comprends pas l'utilité. C'est un hôtel pour films d'horreur ; c'est la première fois depuis que je voyage que je vois une telle horreur.

Pour ceux qui veulent passer une nuit de merde, vous pouvez choisir cet hôtel.

Je ne recommande pas cet hôtel. Même pas pour 10 euros la nuit.

Message au propriétaire : "Fermez l'hôtel et faites une rénovation totale, votre hôtel est la risée du monde."

Cons:

This place has nothing to do with the name "hotel" — it is a very dirty pigsty with inhumane conditions and an unbearable smell. For such conditions, the cost should not exceed 10 euros per night.

I refused to sleep there because it is better to sleep on the side of the road, as it is safer and cleaner.

I was promised that the money would be refunded, but there was no action taken. They don't even respond to emails or messages. They asked for additional fees for this piece of crap hotel and made a copy of my documents — I don't understand the purpose. This is a hotel for horror movies; it is the first time since I have been traveling that I have seen such a monstrosity.

For people who want a shitty night, you can choose this hotel.

I do not recommend this hotel. Not even for 10 euros a night.

Message to the owner: "Close the hotel and do a total renovation; your hotel is a laughing stock.

2026-08-03 • via Nuitee
C
Cyrille • solo_traveller • fr
8
Cons:

Pas de clim et bruyant.

2026-08-02 • via Nuitee
M
Miguel • couple • fr
5
2026-08-02 • via Nuitee
L
Léa • solo_traveller • fr
6
2026-07-24 • via Nuitee
M
Mélody • family_with_children • fr
3
Horrible
Pros:

Seulement le petit déjeuner

Cons:

Cafards dans la chambre (sol et douche). Lavabo et douche très usagés. Hôtel trop vieux !!!
Envoyé un mail à l'hôtel et au manger et toujours pas de réponse à ce jour. A déconseillé !!!

2026-07-24 • via Nuitee
L
LABYLLE • family_with_children • fr
10
2026-07-22 • via Nuitee
A
Albiet • solo_traveller • fr
7
2026-07-22 • via Nuitee
C
Carine • family_with_children • fr
10
Bon rapport qualité /prix
Pros:

C’était proposé partout et les lits sont confortables. Les femmes de ménage sympathiques.

Cons:

On entendait les bruits de véhicules qui passent dehors mais nous avons bien dormi, l’endroit est un peu isolé de la voie routière.

2026-07-20 • via Nuitee
C
Cesbron • family_with_children • fr
6
Pros:

Accueil à l'arrivée plutôt bien

Cons:

Accueil au petit déjeuner

2026-07-20 • via Nuitee
C
Cesbron • family_with_children • fr
8
Pros:

L'accueil à l'arrivée était plutôt bien

Cons:

L'accueil du petit déjeuner la fenêtre qui ce fermé mal

2026-07-20 • via Nuitee
M
Mamou • couple • fr
4
Cons:

La chambre très petite.

2026-07-19 • via Nuitee
G
GASSONGO • solo_traveller • fr
4
Pros:

La propreté de la chambre

Cons:

L'absence d'air conditionné

2026-07-19 • via Nuitee