Courtyard by Marriott St. Petersburg Downtown

I was taken care of by April , and Brian in thr valet area

The valet team was amazing. April was very respectful and polite. April thank you for always being kind every time we stay here you are so special to us. You are one of the best ballets here and thank you for sending us to the wine place down the street. We got 25% off. We appreciate you so much thank you for all that you do.

Customer service was outstanding from everyone with exception of April, one of the valet staff. We were asked several times if we wanted help with our many items of luggage to which the response was always “no thank you, we can manage”. I’m not 100% sure if it was April ( older blond haired lady) who then asked us the same and offered us a luggage trolley but I said “no thanks, we are ok”. She seemed to take umbrage at this……..no idea why as we don’t ’have to’ use the luggage trollies and we never do wherever we go so this was not a ‘one-off’. She got quite nasty to the point my husband overheard her telling Brian to “close the door (which he was holding open for us as we carried our cases in) as I’d said we don’t need any help”. Brian apparently stood his ground and challenged her order and said he could not just shut the door on us, which was very kind of him (at this stage I had no idea of the ‘drama’ that seemed to be unfolding outside). This encounter spoiled our stay for my husband as she was subsequently quite off with him. However it did not spoil my stay, I generally find the young gentlemen are a lot better with dealing with situations and, at the end of the day, I am the customer and if we don’t need help it should not be taken personally or used as a ‘weapon’ to treat guests poorly. Thank goodness the rest of the team, reception and valet, were fabulous. Did not have breakfast so cannot comment upon food but lovely personal touches…..welcome Prosecco and lollipops upon departure. Used the gym which was good, room was clean and good housekeeping.

The valet team was great, especially Aiden. As soon as we arrived, he promptly helped us unload luggage and was patient as we got organized. He was helpful, responsive, and provided great customer service!

Great location! Valet crew was exceptional - Brian, April, Adrian and Caleb hustled all weekend. Every time we sent a text requesting our car, we found the car waiting before we got to the lobby. We loved our experience.

The valet team of Aiden , Brian, and April were so polite and helpful to myself and husband especially when we checked in. We had a lovely time during our stay partly due to them. Kudos to their team!

Our stay was wonderful! Despite coming in late, anyone we interacted with was very pleasant and kind. We had great service from everyone, including our valets. Aiden, April, and Brian were very helpful.

The hotel was so clean, and have a lot amenities, staff friendly

The whole experience was a breath of fresh air. Me and my son have been traveling the pass 3 wks for baseball and this was one of the best. From the very start Brian and April were kind and very punctual. They exceeded expectations for valet. And the rooms were of excellent quality and cleanliness. Would definitely recommend!!!

April and Brian at the valet were excellent! Entire stay was pleasant.

Devon at valet and the entire stay was amazing!

Great location friendly staff. Especially the valet group. I travel allot for work. This has to be the friendliest group I have experienced. Thanks for the constant in and outs :). Brian, Michael, Seth and April thanks for taking care of us

Great historic hotel in the center of it all. Next to the Court house if you are in business. Staff was friendly and accommodating! Sebastian the valet was great!

Five stars all around for the valet team at Courtyard Marriott in St. Pete, Florida. From the moment we arrived, the staff was kind, professional, and incredibly courteous. A special thank you to April, Brian, Michael, and Sebastian for truly going above and beyond to make sure every need was taken care of. Their attention to detail, positive attitudes, and willingness to help made the entire experience seamless and welcoming. It’s rare to find a team that delivers this level of hospitality consistently. They turned something as simple as valet service into one of the highlights of the stay. Outstanding service from an outstanding team.

However the walls are EXTREMELY thin and you can hear everything!!!!!!! Kadean went out her way to ensure the stay was pleasant dispute hearing all notices!

I received excellent service from the valet, specifically April, Brian and Sebastian.

Great experience at the courtyard.

The valet team, Brian, April, and Michael were very welcoming and accommodating.

Convenient to looper

Great location. Historic hotel which was a unique part of the stay, so keep that in mind (i.e, charming stay, but slow elevator). April and the rest of the valet staff was great. I was able to walk to downtown and take the Lime scooters if I wanted to go a little further.