Residence Inn Prescott

Hotels
Residence Inn
9.4 (223 reviews)
3599 Lee Circle , Prescott , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Convenient location
Cons:
Dog hair in rooms
Issues with cleanliness
High fees for amenities

Categories

Cleanliness
8.69
Dog hair on the floor reported; room cleanliness inconsistent.
Service
10
Staff was friendly and attentive in most cases.
Location
10
Convenient location near restaurants and shopping.
Room Quality
8.16
Room quality varied; some rooms messy with poor maintenance.
Amenities
9.2
Amenities were good, but some issues like broken fireplace reported.
Value for Money
9.15
High fees for pets and parking noted; felt expensive.
Food and Beverage
10
Breakfast was very good with plenty of options.
Overall Experience
10
Overall pleasant stay with major complaints about service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:26

Property Description

Luxurious Amenities and Modern Decor
Indulge in a stay at our Prescott, Arizona hotel, boasting an outdoor pool, fitness center, and stylish modern decor. Each studio features a kitchenette, iPod docking station, and flat-screen TV for your enjoyment.

Delicious Dining Options
Start your day right with our complimentary hot breakfast buffet and savor a variety of options. For more dining choices, explore the nearby downtown Prescott area just 3 miles away.

Convenient Location and Nearby Attractions
Conveniently located, our hotel offers easy access to Grand Canyon National Park and Phoenix Sky Harbor International Airport. Don't miss the chance to unwind in our hot tub after a day of exploring. Book your stay now for an unforgettable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 2 per day.

Location

Guest Reviews

9.4
Based on 223 reviews
Cleanliness: 8.69
Service: 10
Location: 10
Room Quality: 8.16
Amenities: 9.2
Value for Money: 9.15
Food and Beverage: 10
Overall Experience: 10
G
Gillian couple us
8
Reasonably priced option in Prescott
Pros:

Very large room with kitchen facilities - great for a longer stay and for self-catering. Nice pool area.

Cons:

A 10-15min drive to downtown Prescott depending on traffic. Not many food options other than fast food nearby.

2026-05-18 via Nuitee
D
dean solo_traveller us
10
Beautiful Hotel
Pros:

Very comfortable rooms and a nice warm pool with 2 hot tubs also a big kiddie pool.The staff was awesome we left a wallet and they called right away to get it back to us.

Cons:

A little to far from historical Prescott but I will stay there again . Oh yeah and a great breakfast.

2026-05-10 via Nuitee
P
P870TBpaulw Couples Gilbert, Arizona
8
Nice Hotel but Bad First Impression
Pros:

This is a well maintained hotel and the public areas as well as our room were very clean. The room was comfortable and appeared recently updated with everything in good condition. The breakfast staff was friendly but had a limited assortment compared to other Residence Inns. Check in was a challenge. We did arrive 15 minutes before check in and was told our room wasn't ready which was understandable but it took almost 45 minutes for us to get our key so I don't think we were a priority. I asked them if they could wave the parking fee for the inconvenience but the female clerk argued with me that check in was at 4pm till I showed her that it was at 3pm, this is a training opportunity. In fairness the gentleman that checked us out did wave the fee. Overall I would stay here again.

2026-04-30 via Tripadvisor
L
lyndarowe17 solo_traveller us
3
Lots of problems at this hotel
Pros:

Staff was pleasant and helpful, in spite of being short in housekeeping people. We were not able to get into our room until 8 pm because it needed to be cleaned.

Cons:

Price too high
Room not ready at check-in time
No linens for couch bed
Trash under couch

2026-04-25 via Nuitee
S
sabinamaribor solo_traveller si
9
Pros:

Breakfast, sitting area outside, parking

2026-04-21 via Nuitee
N
N2045MFericar Family
10
Great Hotel
Pros:

As always impressed! Great rate, clean rooms clean grounds clean pool! Great amenities! Highly reccomend.

2026-03-24 via Tripadvisor
Y
Yulia family_with_children us
10
2026-03-21 via Nuitee
J
John couple us
4
Think Twice About Staying Here.
Pros:

Staff was very pleasant and friendly.

Cons:

Booked a suite at $280 per night. Was originally given a room that faced the main highway in/out of Prescott. The road noise was beyond loud-may as well sleep on the side of the road. Totally unacceptable and no one should stay here if they get one of those rooms. Since I arrived early the front desk did agree to move us. Someone got stuck with our old room and had a very bad night! The breakfast was a basic meal you would expect at any cheaper place and certainly didn't deserve the "good breakfast" rating. Lastly, this is a hotel in a small town and isn't in their downtown area yet they charged $7.00 per night for parking. Nowhere is this detailed on the Booking site. Yes it is only $7.00 but what a rip off and a "screwU" charge.

2026-03-16 via Nuitee
K
Kevin extended_group us
10
Booking.com reserved a different room than what I paid for, more than a month and no one from Booking.com has returned m
Pros:

Everything.

Cons:

Nothing.

2026-02-15 via Nuitee
R
Roxann couple us
10
2026-01-29 via Nuitee
B
Bihlman solo_traveller us
10
A very good stay
Pros:

Everything the bed was comfortable will come back again

Cons:

The mattress had a lot of stains same as the sheets and stuff but the employee was able to let us know that they would get it cleaned up

2026-01-23 via Nuitee
9
905brianag Business
10
Lovely hotel, very friendly staff
Pros:

This is my second week out of four staying in this hotel and I have nothing but good things to say about it. The breakfast is delicious, the rooms are top notch, and the staff is so friendly and easy to talk to. Reese was exceptionally helpful! Overall, this is a great place to stay!

2026-01-11 via Tripadvisor
D
Diniece couple us
5
Frustrating!
Pros:

Large room, king size bed, clean.

Cons:

Traffic noise. We paid Booking.com ahead and then Residence Inn charged our card again and would not credit it back!

2026-01-10 via Nuitee
B
Boeing767 Family Aiea, Oahu, Hawaii
8
Incredibly friendly
Pros:

Friendly goes a longgggggg way with me. Check in friendly, housekeeping staff friendly, breakfast staff also friendly despite being quite busy.
Location nice (albeit a few miles from the Historic Downtown), perched up on a bluff.
It was quiet and comfortable.
So, we did experience a housekeeping issue, but the front desk was appropriately concerned and took steps to rectify the issue. Understanding just how difficult it must be to recruit and retain housekeeping staff, we are willing to cut some slack.
If we were to plan another trip to Prescott, this would be a top choice.

2026-01-06 via Tripadvisor
V
Vincent couple us
10
2026-01-05 via Nuitee
J
Joseph couple us
8
I've been charged twice.1st booking, 2nd check out.
2026-01-05 via Nuitee
M
Miriam Melero family_with_children mx
10
Pros:

Personal muy amable

2026-01-05 via Nuitee
M
MerLynn extended_group us
1
Wonderful time turned NIGHTMARE
Pros:

warm water and shelter from the storm

Cons:

The Staff I thought at first, was wonderful. However on the 31, at 4 am I noticed many unauthorized charges made to my CC. They were all denied because I did not keep a plethora of cash in that account.
The staff were notified that the attempts were made. They all defended the actions as part of the computer accessing my account. Stating that it was not set up for "cash".
My room was broken into by police that had been told a farse.
31 of the end of the year was being illegally detained by police...my service animal suffered trauma when she was kidnapped and held for 2 days away from FAMILY.
HORRIBLE WAY TO BEGIN NEW YEAR

2026-01-03 via Nuitee
K
Kristen Sewell family_with_children us
9
Pros:

Loved the view. Staff were super friendly. Fir it being a pet friendly hotel with a lot of dogs it was very quiet and peaceful! Our fire place did not work quite right and they were unable to fix it but they did get to looking at it super fast and handled it the best they could.

Cons:

Our fireplace was not working quite right.

2025-12-31 via Nuitee
D
Darrel extended_group us
10
Overall very nice
Pros:

Classy and nice breakfast.

Cons:

Paying for parking

2025-12-29 via Nuitee