Courtyard by Marriott Thousand Oaks Ventura County

Hotels
•
Courtyard by Marriott
9 (250 reviews)
1710 Newbury Road , Newbury Park , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Exceptional, repeatedly praised front-desk service (Vish)
Rooms are very clean and recently updated
Large/comfortable rooms and beds
Good location and ample parking noted
Nice bistro on site
Cons:
Unexpected/controversial parking charge reported
Promised breakfast was not provided for at least one guest
One report of a rude front desk clerk
Pool described as too hot and not refreshing

Categories

Cleanliness
9.2
Multiple guests repeatedly call the rooms 'spotless', 'very clean', and note recent remodels and attention to detail; one guest listed cleanliness as a pro despite other issues.
Service
9.8
Overwhelming praise for front-desk staff (repeated mentions of 'Vish' as friendly, efficient and helpful); one isolated report of a rude clerk but the dominant sentiment is excellent service.
Location
9
Several mentions of a 'great area', 'good location' and ample parking; location sentiment is consistently positive.
Room Quality
9.1
Guests note 'big rooms', 'comfortable beds', updated rooms from remodel and consistent cleanliness—room quality is highly rated.
Amenities
8.4
Mixed mentions: a nice bistro is noted positively, but the pool was described as 'hot, not refreshing', so amenities are slightly below other areas.
Value for Money
8.5
Several guests cite good value and price, but issues with unexpected parking charges reduce perceived value for some visitors.
Food and Beverage
8
One notable negative: a guest expected included breakfast and did not receive it; the bistro is positive but the missed breakfast lowers this category.
Overall Experience
10
The majority of reviews describe consistently excellent stays (repeat weekly guest, many testimonials of outstanding service and spotless rooms); despite one serious billing/parking complaint, overall experience is extremely positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Convenient Location and Amenities

Located just off Highway 101 and 10 miles from the beautiful Pacific Ocean beaches, Courtyard Thousand Oaks Ventura County offers a perfect blend of convenience and comfort. The hotel provides a local shuttle service, an on-site restaurant, and an outdoor pool for guests to relax and unwind.

Well-Equipped Guest Rooms

The soundproofed guest rooms are equipped with modern amenities including flat-screen TVs, free Wi-Fi, mini-fridge, microwave, and coffee maker. Additionally, each room features a work desk and clock radio for added convenience.

Dining and Recreation Options

Guests can enjoy a hot buffet breakfast at Courtyard Café every morning and unwind with cocktails and light meals at Courtyard Lounge on most weeknights. For fitness enthusiasts, the hotel offers free access to the gym, and there is also a business center available. The on-site Chili's Bar and Grill provides an additional dining option for guests to indulge in.

Ready to experience a perfect blend of comfort and convenience? Book your stay at Courtyard Thousand Oaks Ventura County now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BUR

Location

Guest Reviews

9
Based on 250 reviews
Cleanliness: 9.2
Service: 9.8
Location: 9
Room Quality: 9.1
Amenities: 8.4
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 10
T
Tammie • couple • us
8
2026-10-15 • via Nuitee
T
Tycha • extended_group • us
5
I won’t be staying at Marriott ever again
Pros:

The cleanliness

Cons:

When I reserved my room it stated a breakfast was provided and we were not given breakfast. I was charged $40 for parking and was told o didn’t have to pay for parking if I filled out a questionnaire which I did… I have reported this and will be disputing these charges and will not stay at a Marriott ever again. The front desk clerk was rude and not friendly at all… and he was the one who told me I did not have to pay for parking and my card was charged $41.00

2026-10-11 • via Nuitee
G
G2345QFbrendanh • Business
10
Business trip
Pros:

Vish has been very kind and helpful every time I have come to stay here and has significantly improved the experience.

2026-08-13 • via Tripadvisor
G
gracedD4635VH • Family
10
Great service
Pros:

Vish was very pleasant and accommodating upon checkin.

2026-08-13 • via Tripadvisor
R
resilient2017 • Family
10
Great
Pros:

Vishnu at front desk provided great service

2026-08-12 • via Tripadvisor
S
sarasB6143YA • Business
10
Clean and updated hotel
Pros:

Vish was very kind and helpful. Great customer service! The hotel was in good condition and seemed recently updated and was clean. Definitely an option if I’m in town again in the future!

2026-08-11 • via Tripadvisor
7
799jamalm • Business
10
Efficiency
Pros:

Vish was great and very fast. Great service

2026-08-11 • via Tripadvisor
A
alicia • family_with_children • ch
9
Great value for price
Pros:

Big rooms, great staff, nice bistro, comfortable beds.

Cons:

Pool was hot, not refreshing.

2026-08-11 • via Nuitee
C
ciaranwatt • Business • Katonah, New York
10
Solid hotel, great staff
Pros:

Solid hotel but the highlight of my stay was Vish at the front desk. He was extremely friendly, professional, and helpful. He was there to help with everything I needed and went above and beyond to make sure my stay here was great.

2026-08-10 • via Tripadvisor
J
jaybD5176HL • Business
10
Came in late, had some issues with the room and Vish took care of everything.
Pros:

Bush at the front desk was a huge help with some room issues we had.

Thank you for making it easy!

2026-08-10 • via Tripadvisor
6
680makenzies • Business
10
Vish helped fix booking error
Pros:

Nice check-in experience. There was a mistake on my reservation and Vish fixed it and ensured I wasn’t charged for an extra night. Thank you!

2026-08-10 • via Tripadvisor
Q
Q5200QCyolandar • Business
10
Excellent customer service, every time!
Pros:

I have been staying at this hotel almost every week since last November and have had such a great experience. The staff are all so friendly, the rooms are spotless and it has been nice to see all the improvements from the remodel with little impact to the guests. A big shout out to Vish who has most often checked me in and is efficient and accommodating every time.

2026-08-10 • via Tripadvisor
D
Daydream39876393222 • Business
10
Very chill night
Pros:

Vish is amazing! Walked into the hotel and it was so easy to check in and get to my room very clean room and I appreciate the attention to detail in each one of those rooms. Thank you.!

2026-08-10 • via Tripadvisor
S
StephanieL754 • Business
10
Great Help
Pros:

Vish at the front desk was so helpful thoughout my stay. Would definitely stay here again.

2026-08-10 • via Tripadvisor
S
SusanG1816 • Couples • Santa Barbara, California
10
Thanks Vish!
Pros:

Quick and pleasant check-in with Vish and a quiet, comfortable, spotless room. We would stay here again.

2026-08-09 • via Tripadvisor
7
712chrystalh • Family
10
Getaway
Pros:

Great area. Vish was very friendly and professional.

2026-08-09 • via Tripadvisor
A
adamsW1068CO • Family
10
Great Host!
Pros:

Vish is the very best host! Got me in my room fast and was very nice

2026-08-08 • via Tripadvisor
C
C1769GZmattd • Solo travel
10
great
Pros:

Vish was great and also very helpful

2026-08-08 • via Tripadvisor
A
asifsE3563YO • Family
10
Great service
Pros:

Vish provided a great check in experience, he was very welcoming and made the check in experience very efficient.

2026-08-08 • via Tripadvisor
K
K3892MRtracyh • Couples
10
Always Relaxing
Pros:

Lovely remodeled lobby was a delight. Vish was helpful at check in.

2026-08-08 • via Tripadvisor